Great shop, best at what they do, short wait times, appointments easy to book, repairs done right…read more Prices are great.

These people are nice and seem to know what they are doing. However they convinced me I needed…read moreservices that my car did not need and overcharged for the amount of work they actually did.

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I think their prices are high and was disappointed at their unwillingness to road test my car after…read morea repair. It doesn't inspire confidence. Every mechanic I have ever known in over 25 years always road tests a car after they touch it.

We have been using this company for 20yrs for our fleet of service vehicles! They are professional,…read morefair price and have knowledgeable advise and recommendation's!

Been using them for years with multiple vehicles. Always dependable. Good folks. An auto repair…read moreshop you can trust. Read that last line again. 'nuff said.

This past spring, we had our winter tires swapped out to our summer tires. The staff was really…read moreeasy to work with and friendly. No pressure. Also, it's a genuine bonus that they are open on Saturdays during the busy tire swap season. They've definitely earned my business!

Awesome and exceptional experience here! I'd never heard of this business/tire shop before but…read morehappened to be referred here directly by Falken Tire tech support to deal with a unique warranty issue as Gills Point S is an official local Falken Tire dealer. My car is an Alfa Romeo and I'm super cautious of trusting unknown shops to work on it. From the first phone call with the manager Jason, through scheduling and ultimately buying and having Gills Point S Tire install new Falken tires on my Alfa Romeo, the experience was flawless and exceptional. They were above and beyond friendly, polite, professional, and easy to work with. My appointment started exactly when it was supposed to, and I was in and out in 30 minutes on a Monday afternoon. I was shocked how fast the service was and haven driven 30 miles home already, it's obvious the tires were installed correctly. I have been going to another local regional chain and I've always been stuck there 2-3 hours and felt like the staff were annoyed to be so busy. I almost hate to leave this review because I don't want Gills Point S to be slammed and a long wait next time I go there lol. And they are definitely my new local tire shop for new tires and winter/summer changeovers. Thank you for making a necessary tire buying experience easy and for a job well done!

I had unexpected nail in one tire night before 1000 mile road trip at 4:45pm. Hearing this, the…read morestaff stayed to investigate issue and subsequently replace all 4 tires (which was needed anyhow). They stayed after normal hours to ensure my safety on the trip and were pleasant, professional and thorough. I'd stopped at 2 other places before this shop and they weren't concerned about my plight or the need to address it. Happy to give this sale to a store who has integrity!

If you need easy services done, VIP is a fine option but expect a long wait. The first time I used…read moreVIP I waited 2 hours for an inspection. I assumed it was just a busy day, but then both times my tires have been changed over they took a full day to do it, even when I said I needed my car earlier. Their communication and customer service skills can be improved.

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so…read morewell, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24 my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but that he also has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.

Fast friendly service, it's a great price the employees are really helpful. They let you know if…read moreyou cars needs attention. I had no idea my rear wiper was completely falling apart. They replaced it in 10 mins. Highly recommend this place

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

Friendly and efficient. Quick service. I will return for other services. Made the annual inspection…read moreeasy.

I was referred to Quintin Brothers Auto in order to clear an airbag warning light that was holding…read moreup my 2017 state inspection. These guys were able to quickly and very cheaply identify the issue as a faulty seat-belt sensor. The team at Quintin Auto went above and beyond my expectations and looked into my the car history and determined that the sensor was under lifetime warranty through the original dealer. This extra research saved me close to $275 and highlights their commitment to their customers.

I wanted Quintin Brothers to work out because there are very few shops in the Burlington area…read morewilling to work on older cars. They clearly have knowledgeable people on staff, and the shop is fun to visit if you like muscle cars, hot rods, and sports cars. Unfortunately, my experience with a largely original full-size American car has been much less positive. While their positive reviews suggest they are a great fit for modified performance vehicles, it has not been a good fit for an uncommon, original full-size American car for a few key reasons: Turnaround & Scheduling: Appointments can be many weeks out. This is a critical factor for local owners since our old-car driving season in Vermont is so short. Ignoring Factory Specifications: When the shop replaced my wheel studs, I provided a tip sheet with factory specs, including the 65 ft-lb wheel-nut torque specification. At pickup, I was told they torqued them to 100 ft-lb and that I should re-torque them to 100 after a few miles. When I pointed out the factory spec, the response was "cars go faster now." This logic makes no sense for a late-1960s car designed for sustained highway speeds. Quality Control Issues: On another occasion, the shop replaced the valve-cover gaskets. Both later leaked badly enough that the car failed state inspection. When I raised the problem, I did not receive a meaningful response or an offer to correct the work. My Takeaway:I can't tell whether the problems stem from the technicians, the front office, communication between the two, or a combination. But when you are dealing with a rare car and scarce, expensive components, you need a shop that takes factory technical information seriously, communicates carefully, and stands behind its work. Based on my experience, I would not take my car back here.

God blessed me with these guys. It didn't take them long all. Junk truck been sitting there over 30…read moreyears! Thank y'all so much!! Jill

I work for a spill cleanup response company (Republic Services). We have worked with Rick's on many…read morevehicle accidents (mostly tractor trailer) and they are great to work with. Their drivers are always helpful, informative and ready to assist us to get things done in emergency situations.