was convinced all local tire dealers were swine until i stumbled into gills. incredible customer…read moreservice, generous, trustworthy and timely. could not recommend more.

This past spring, we had our winter tires swapped out to our summer tires. The staff was really…read moreeasy to work with and friendly. No pressure. Also, it's a genuine bonus that they are open on Saturdays during the busy tire swap season. They've definitely earned my business!

Town Fair Tires comes with my highest recommendation…read more I recently had new winter tires put on my 2011 Honda Fit. In this snowy, cold winter of 2026, The next day, both tires were flat on the passenger side ! When l approached the gentlemen at the desk, they informed me that the car was an older model subject to Vermont weather , that they could sand down the rust around the tires and put some lubricant on it. This was helpful and it worked. I was so appreciative of their kindness and professionalism. Thank you, Town Fair Tires. During such a grueling, busy winter , your prognosis and advice and (especially help about this car ) were most welcome. Our community is lucky to have you.

Terrible experience with TFT. I originally went to Earthycars and asked for an alignment. Adam…read morefrom Earthycars made a call and sent me to Town Faire Tire. Town Faire Tire didn't even ask my name or info, and after the alignment they said "go to Earthycars and pay Adam." Turns out Town Faire Tire broke my steering rack.

I always order my tires off of Tire Rack and VIP Tires & Service is one of their preferred…read morelocations for delivery and installation. I called about a week later to see if the snow tires I had ordered had arrived and they had, so we set up an appointment. The day of the appointment, they promptly put them on the vehicle and then let me know to come back for a free lug nut tightening after 100 miles. I left and the tire pressure sensor went off, so they checked them for me again immediately. They said it might be an issue with my regular tires in the vehicle and to come back if it continued. It did continue, so I came back another time and they were able to refill the one tire. I came back another for the lug nut tightening. No charge either time, of course. I've also had an oil change done here. It's pricey, but I think oil changes have gone up everywhere. All-in-all, good service.

If you need easy services done, VIP is a fine option but expect a long wait. The first time I used…read moreVIP I waited 2 hours for an inspection. I assumed it was just a busy day, but then both times my tires have been changed over they took a full day to do it, even when I said I needed my car earlier. Their communication and customer service skills can be improved.

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I think their prices are high and was disappointed at their unwillingness to road test my car after…read morea repair. It doesn't inspire confidence. Every mechanic I have ever known in over 25 years always road tests a car after they touch it.

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so…read morewell, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24 my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but that he also has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!

I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.

I've had numerous positive experiences at Rouse Tire. They are polite, efficient, and…read moreknowledgeable without being condescending. Their tire prices with installation are often better than those found online that do not include installation. If they don't have what you want, they get it next day and have them installed same day. I appreciate how they lay out options for me and the process is smooth so I can get my projects back on track in short order. Thanks!

I called the Williston VT Rouse on a Saturday morning, when we found that we had a flat tire. Mark…read morewas so accommodating, making room for us when he already had a very busy morning scheduled. Their charge was so reasonable, and the experience was smooth. We so appreciated their flexibility, so that we could get on with our weekend. Many thanks to Rouse for their prompt and competent help!

Service: Tire patched and the tires pressure regulated I…read moreneed to make an emergency appointment before driving 8 hours. They got me in and out. The Employees are wonderful and were super easy to work with. I recommend this place 100%

Great prices, frienly staff, awesome place to take your car. Owner is awesome!!!! Would recommendread more

David claypool was great. I was damsel in distress with one blown out tire.... but my other tires…read morewere not in good shape... so he suggested a good value studded snow tire.... I have worked with before and have never been dissatisfied. He does not try to up sell you! Miki D.

For a place that charges a great amount for snow tires they sure as hell don't accommodate their…read moreguests for changing tires. By the way, there are no appointments available, which is a really bad business model for people who actually have other things to do or work or school. I understand there's a great demand for putting on snow tires as well as taking them off, but a combination of their working hours and taking no appointments really doesn't help the average person.

Winter tire swap is a pretty common thing to do in Vermont. We brought our vehicle in here for…read moresomething as simple as putting four wheels on a car and torquing them properly Except they decided to not tighten down my wheels at all hour after installation the Front wheel fell off, leaving me stranded, causing major damage to my vehicle resulting in approximately $5000 and a month with out my vehicle At the end of it all they didn't take responsibility and pay out for the damages. I'm glad no one got hurt in the process. I understand everyone makes mistakes. most mistakes are avoidable especially when all you need to do is verify your work double check something as easy, putting on a car rim it's not rocket science

I moved here from SoCal, and it's my first snowy winter in 20+ years, so I was pretty clueless…read moreabout what I needed for winter. Garrett took his time explaining my options over the phone and was knowledgeable and patient answering my questions. I got great snow tires for several hundred less than I expected to spend. They put them on and did an inspection I added at the time of my appointment in about an hour. I'm so happy I ended up coming here, they are kind and efficient and great at what they do. I also wanted to add a note that I was told that the online appointment scheduling doesn't work well and often double books, so if you scheduled online, I'd also give them a call to confirm.