Service: Tire patched and the tires pressure regulated I…read moreneed to make an emergency appointment before driving 8 hours. They got me in and out. The Employees are wonderful and were super easy to work with. I recommend this place 100%

Great prices, frienly staff, awesome place to take your car. Owner is awesome!!!! Would recommendread more

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I've only done minor things here, but left feeling good about things, and will be certain to use…read moreNew England Automotive if I ever do need a repair (my car is a Subaru, so maybe I never will!). The guys know how to communicate, and are good about giving some tips on maintenance.

was convinced all local tire dealers were swine until i stumbled into gills. incredible customer…read moreservice, generous, trustworthy and timely. could not recommend more.

Awesome and exceptional experience here! I'd never heard of this business/tire shop before but…read morehappened to be referred here directly by Falken Tire tech support to deal with a unique warranty issue as Gills Point S is an official local Falken Tire dealer. My car is an Alfa Romeo and I'm super cautious of trusting unknown shops to work on it. From the first phone call with the manager Jason, through scheduling and ultimately buying and having Gills Point S Tire install new Falken tires on my Alfa Romeo, the experience was flawless and exceptional. They were above and beyond friendly, polite, professional, and easy to work with. My appointment started exactly when it was supposed to, and I was in and out in 30 minutes on a Monday afternoon. I was shocked how fast the service was and haven driven 30 miles home already, it's obvious the tires were installed correctly. I have been going to another local regional chain and I've always been stuck there 2-3 hours and felt like the staff were annoyed to be so busy. I almost hate to leave this review because I don't want Gills Point S to be slammed and a long wait next time I go there lol. And they are definitely my new local tire shop for new tires and winter/summer changeovers. Thank you for making a necessary tire buying experience easy and for a job well done!

I always order my tires off of Tire Rack and VIP Tires & Service is one of their preferred…read morelocations for delivery and installation. I called about a week later to see if the snow tires I had ordered had arrived and they had, so we set up an appointment. The day of the appointment, they promptly put them on the vehicle and then let me know to come back for a free lug nut tightening after 100 miles. I left and the tire pressure sensor went off, so they checked them for me again immediately. They said it might be an issue with my regular tires in the vehicle and to come back if it continued. It did continue, so I came back another time and they were able to refill the one tire. I came back another for the lug nut tightening. No charge either time, of course. I've also had an oil change done here. It's pricey, but I think oil changes have gone up everywhere. All-in-all, good service.

If you need easy services done, VIP is a fine option but expect a long wait. The first time I used…read moreVIP I waited 2 hours for an inspection. I assumed it was just a busy day, but then both times my tires have been changed over they took a full day to do it, even when I said I needed my car earlier. Their communication and customer service skills can be improved.

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so…read morewell, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24 my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but that he also has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!

I've been to this place twice in my time in Vermont and I recommend them…read more The place is clean, the staff is personable and thorough. Two thumbs up.

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

Friendly and efficient. Quick service. I will return for other services. Made the annual inspection…read moreeasy.

Do you have a classic car? Don't let anyone near it but these guys. The whole vibe of the shop is…read moreguys that live muscle cars and beautiful classics. Take a look at what they are currently working on in the shop when you stop by. It's always something really cool!

Quinton Brothers is a treasure. I took my old hobby car there and was blown away by the knowledge…read moreand service quality of Mark, The Quinton Brothers -and the rest of the team! It's unusual to find such a high level of expertise in old and new cars alike anywhere -but it's especially rare in a small market like Burlington. Not only do you get the high standards of work of true professionals, but you get it at very reasonable rates that are comparable to regular shops that have fewer services and/or not at the Quintin Brothers' standards. Bonus: If you're a car nut, the shop is the closest we have to a car museum here; there seems to be an on-going supply of cars there that cover the range of modern, antique, resto-mods, hot rods -and everything in between! Thanks, Quinton Brothers Team!

God blessed me with these guys. It didn't take them long all. Junk truck been sitting there over 30…read moreyears! Thank y'all so much!! Jill

I work for a spill cleanup response company (Republic Services). We have worked with Rick's on many…read morevehicle accidents (mostly tractor trailer) and they are great to work with. Their drivers are always helpful, informative and ready to assist us to get things done in emergency situations.