The team at vianor is upfront And honest with their quotes. They have a knowledgeable staff and…read morePatty is especially helpful. My only complaint is they tale quite some time when actually working on your vehicle, so if you are in a rush I'd be prepared to wait. They do offer a loaner car though, so you won't be stuck in the shop while work is being done. Overall, quality and friendly service

I called for a quote and was spoke to like I'm stupid. When comparing prices, I had three questions…read moreI was asking and he answered one of them. Maybe they are the most affordable but I will never know. I said "thank you" and he hung up. Customer service is just as important as the product you sell and the quality of your work.

i have never in my life encountered a friendlier group of mechanics. my sister's corolla broke…read moredown and she took it to goss. they told her it would cost up to $1,000 to fix (which might not be worth it). they then let her park it there for a few weeks while she figured out what to do with it, AND in the meantime one of the employees said that she might be willing to buy it off of her since she can get it fixed on the cheap. in addition, my sister was only charged $20 for the diagnosis. are you kidding me? AMAZING! i felt like buying everyone there lunch when i drove away today.

Linda and I highly recommend your purchase of quality tires from Allan Jones & Sons this 2025…read morewinter season and beyond. Their excellent services will also provide your family with all the necessary oil, lube, and other regular maintenance options for your vehicle(s), as well. You will never go wrong opting to take your vehicle for care and tires at Allan Jones & Sons. Ask for Steve or Dave.

Top notch service by a top notch crew! Went on for a service on my vehicle and was not disappointed!read more

I was in a pinch with a flat tire, my AAA driver was running late, and I was sick as a dawg!…read more My car didn't drop at the shop until 5:45. found out because of where the screw was in my flat tire, it count be fixed, and due to town fair not carrying winter tires in stock this time of year, Cory did everything he could to find me a quality set of 4 all seasons, at an affordable price. All the guys at Town Fair Tire in Berlin, Vt are great at what they do, and stayed until the job was done, no matter that it was after closing hours. I returned a week later for my alignment, and was treated just as good by the other guys on staff. These men are kind professionals that gained my trust, and I wont be going anywhere else for my tires and alignments. I love how the customer is able to watch as their vehicle is being worked on, and when it is done via the monitors in the waiting room. Thank you all so much!

Mannn I dunno I would of done without Craig and Town fair they saved my butt last weekend stayed…read morelate to help get my family and I back on the road on our road trip. Couldn't of been more helpful. Also gote a reasonable new set tires thanks again Craig!

I cannot say enough good things about VIP Tires in Barre, VT. I drive all the way from Thetford…read morebecause this location is, hands down, the absolute best around--and completely worth the trip. Nick is a superb manager who clearly treats his staff with respect and care, and that culture shows in every interaction with customers. You can feel the thoughtfulness, professionalism, and integrity the moment you walk in. Addie was incredibly attentive and supportive when I had questions and asked about additional work on my car. Her attention to detail and clear communication made me feel genuinely cared for, not rushed or upsold. Aiden did an amazing job--fast, efficient, and thorough--and went the extra mile by offering helpful advice on maintaining my windshield wiper blades. That kind of guidance may seem small, but it speaks volumes about the pride and care he brings to his work. I've already told family and friends, and I truly wouldn't trust my car with anyone else. VIP Tires in Barre has earned my complete loyalty. Thank you all for consistently outstanding service!

I can't say enough good things about VIP. I desperately needed new tires last week and they worked…read morerelentlessly to solve my issue at a good price. I would not have gotten home without them. I've had my state inspection and oil changes done here, as well, and have only good things to say about their workmanship. They gained a loyal customer!

I brought my car in for winter tires and specifically requested studded winter tires when I booked…read morethe appointment. I'm new to the area and openly told them I'm unfamiliar with winter tires and was relying on their expertise to guide me. I later learned that not all winter tires come with studs pre-installed -- they must be added separately, even if the tire is designed for studs. That would've been fine, had this been clearly explained. Instead, no one asked me to confirm whether I wanted studs installed, even though I had requested "winter tires with studs" in my original phone conversation. The tires they ordered were indeed studdable tires, which means I would never have declined studs on a tire specifically made for studs -- especially after asking for them. When I picked up my car, I noticed the studs weren't installed. I called to clarify and was met with rude and dismissive responses. I was told that I had declined studs, which is simply untrue and was never discussed at any point during the appointment. They refused to acknowledge any miscommunication on their end. I drove back so they could add the studs. While there, I was spoken to disrespectfully, my old tires were called "crap," and when I returned to pick up my car, I was told that although they normally don't charge for studs, they were charging me the full amount because installing them was an "inconvenience" to them. Update: I reached out to Monro about the issue and received no additional help. Overall, a really disappointing experience. The one-star reviews are legit--save yourself the headache and go literally anywhere else for tire service.

This business has the worst customer service of any area shop. I have never been sworn and yelled…read moreat for asking where I should park. Jason and Zac are incompetent and should be fired. The tire prices here are at least $100 more than other area shops. They charge my children $160 to put the winter tires on that I purchased from tire warehouse. They over schedule and have no problem leaving customers sitting, waiting, for 3 hours. I recommended heading over to VIP tire. Its clean, the service manager is pleasant and smiles. (No swears or threats.) Compare that to the filthy cramped space of tire warehouse. 5 dirty chairs, 2 old magazines from 2010. Gross!

May 1, 2025 (The Red…read moreBalloon) This is NOT some one-off review... it merely follows and confirms the review I gave this business in October... Cliff, Dominic, Jacob... and the gentleman hidden beneath my vehicle handling the oil drop... In a word: Superlative... In late October... I had mentioned to Jacob about distributing helium balloons to the kids while they waited patiently for the vehicle service in mom/dad's car... it was just a suggestion... I did not think he would take me literally... But he went further... I was the destination of the idea he ran with... After a 5-minute wait, I received an oil change today in addition to a safety check... tire pressure check... vehicle lights... and car wash... (the high center brake light assembly was also changed!) With humor... aplomb, dignity... and professional assessments of my truck... And... Jacob handed me a coveted red helium balloon... Perhaps it is just symbolism... but this gesture is far-reaching... this cements my go-to place for service... Not just a simple symbol... but an assurance of consistency in service standards... I am carrying the spouse in my truck... others are carrying kids... Truly... they are most important cargo of all... Thank you for such great service! Tom Baker

I was hoodwinked into saying ok to their "let's do the oil change/air filter change BEFORE the…read moreinspection" and was thereby TRICKED into spending over $300 BEFORE they did looked at the truck's under body which FAILED inspection. If I had known the truck would fail inspection, then why would I spend over $300 on the old change and air filters? The order in which the two services occurred is DELIBERATELY DESIGNED so that the company can MAKE MONEY before failing your inspection. THIS IS SURELY NOT A GOOD BUSINESS PRACTICE. BUYERS BEWARE. AT THE VERY LEAST, BE SURE TO INSIST THAT THEY PERFORM THE INSPECTION FIRST. DON'T BE HOODWINKED.

Horrible, the worst around! Took my new Audi A6 in for its first oil change. Shortly after I…read morestarted having transmission issues. The transmission went into lock mode and I couldn't drive it. I had to have it towed to two shops until they found... the transmissions drain plugged was pulled by someone that did the oil change that didnt know what they were doing and likely put it back as soon as they noticed they screwed up. My transmission is supposed to hold 3.5 liters but only had 1.5 in it. They almost cost me $14,000 for a new transmission (they did cost me a couple of thousand in towing charges and trying mechanics trying to figure out what happened). Separately, I had tried to make an appointment for my wife's tires since she bought them there but they wouldnt make an appointment and were rude. Me and my family will never go there again. They have lost our business forever!!

-5 stars. The worst tire shop in VT. They damaged my brand new rim when getting a set of tires put…read moreon and balanced. Spoke with the pathetic abomination of person who called himself the manager. His name is Chris, and I when we asked him how our brand new wheels got damaged with proof of the damage of the wheels coming from his shop, he denied or any mistakes that could of been made by his shop. Worst customer service in VT, and I do not recommend you bring anything to to this shop. I expected better with the steep prices they had. If the owner reads this, please do yourself a favor and re-asses your management at your shop. There's a reason why you have a reputation of 2.5 stars.

We began the process of getting new tires for our motor home. I spoke with Bruce and he was amazing…read morein his effort to help us. He guided me in my effort to get a tire adjustment on our previous tires because they had weather checking and normally that company will offer some assistance. For a couple of reasons the company wouldn't help. Bruce made an effort via a different path but came up with the same results. We did discuss what tires would work for us and he immediately located 6 of them for us. We scheduled about 3 weeks out. The weather on that day was calling for snow and our trip was 50 miles. I asked if the weather was bad enough, could we cancel and reschedule. They were very agreeable to that. We made it and after an hour and 45 minutes we were on our way. Because they do some business very close to us they agreed to come by our house and retorque the lugs. Tough finding anyone who would do that. I whole heartedly recommend Pete's Tire Barns (from the Montpelier store at least). They were great and I will not hesitate to do business with them again. You shouldn't either.