I was in a pinch with a flat tire, my AAA driver was running late, and I was sick as a dawg!…read more My car didn't drop at the shop until 5:45. found out because of where the screw was in my flat tire, it count be fixed, and due to town fair not carrying winter tires in stock this time of year, Cory did everything he could to find me a quality set of 4 all seasons, at an affordable price. All the guys at Town Fair Tire in Berlin, Vt are great at what they do, and stayed until the job was done, no matter that it was after closing hours. I returned a week later for my alignment, and was treated just as good by the other guys on staff. These men are kind professionals that gained my trust, and I wont be going anywhere else for my tires and alignments. I love how the customer is able to watch as their vehicle is being worked on, and when it is done via the monitors in the waiting room. Thank you all so much!

Mannn I dunno I would of done without Craig and Town fair they saved my butt last weekend stayed…read morelate to help get my family and I back on the road on our road trip. Couldn't of been more helpful. Also gote a reasonable new set tires thanks again Craig!

I was referred to Mackinaw Wheel Repair from another tire place in the area that was having trouble…read morefixing one of my tires. It had a slow leak, and I had to keep stopping and reinflate the tire. I called and left a message and the owner got back to me the next day. We scheduled the appointment and when I brought my car in, he was ready to get to work. Within 10 minutes, he had my tire off the car and mounted to inspect it and found the issue, which took another couple of minutes to fix. It turned out that paint had clogged the valve stem and his feeling was that the other tire place that recommended Mackinaw to me could have fixed the issue. The owner fixed the issue, mounted the wheel back onto my car and in the end did not charge me, because it took less than 15 minutes. So, with handshake and a thank you, I was on my way. Side note, the dog is friendly and fun to talk to while you wait.

I have used them twice to repair wheels and they are just amazing. I dropped off my wheel Tuesday…read moremorning for a crack repair in hopes to have it before thanksgiving. They were busy and told me they would try and the came through again for me and called me before the end of the same day with it completed! excellent service and quick turnaround time.

I got into a very frustrating accident. I couldn't open the driver's side of my door. They…read moresqueezed me in to get a replacement door. Then, a few months later, they made the car look pretty again. When I climbed in, the car was detailed to a shining finish, and in the cup holder was a diamond ring I thought I had lost. Thorough and honest!!!! They kept me informed through the whole process. I am a big fan of Bouchard and Sons!!!

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

The toughest thing about writing a five-star review is... what can one say that hasn't been said…read moreover and over? This place is great! Their prices are fair; they are totally professional; they go out of their way to make sure repairs are only those needed. I'm a car guy, but I don't mess with air conditioning. The air conditioning in my Jeep failed suddenly and through sheer good fortune I landed here. Despite no appointment, they managed to squeeze me in during the recent heat wave. In a matter of minutes they diagnosed my problem and gave me a written estimate to repair. But the part needed wasn't immediately available so I would need to return the next business day. No problem. As a car guy, I was watching the ebb and flow of the waiting area very closely. What I saw was nothing but fair and honest dealing. No "upselling". No attempts to badger customers into unneeded repairs. In a couple of cases I saw them actually "down-sell" by persuading the customer that all they needed at the time was a less expensive fix. Honesty such as this is uncommon in the auto repair business. We hear stories and witness predatory practices in this industry. So it's VERY refreshing to see a business that's run above board, fairly, and honestly. Keep up the good work, New England Automotive!!!

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

May 1, 2025 (The Red…read moreBalloon) This is NOT some one-off review... it merely follows and confirms the review I gave this business in October... Cliff, Dominic, Jacob... and the gentleman hidden beneath my vehicle handling the oil drop... In a word: Superlative... In late October... I had mentioned to Jacob about distributing helium balloons to the kids while they waited patiently for the vehicle service in mom/dad's car... it was just a suggestion... I did not think he would take me literally... But he went further... I was the destination of the idea he ran with... After a 5-minute wait, I received an oil change today in addition to a safety check... tire pressure check... vehicle lights... and car wash... (the high center brake light assembly was also changed!) With humor... aplomb, dignity... and professional assessments of my truck... And... Jacob handed me a coveted red helium balloon... Perhaps it is just symbolism... but this gesture is far-reaching... this cements my go-to place for service... Not just a simple symbol... but an assurance of consistency in service standards... I am carrying the spouse in my truck... others are carrying kids... Truly... they are most important cargo of all... Thank you for such great service! Tom Baker

I was hoodwinked into saying ok to their "let's do the oil change/air filter change BEFORE the…read moreinspection" and was thereby TRICKED into spending over $300 BEFORE they did looked at the truck's under body which FAILED inspection. If I had known the truck would fail inspection, then why would I spend over $300 on the old change and air filters? The order in which the two services occurred is DELIBERATELY DESIGNED so that the company can MAKE MONEY before failing your inspection. THIS IS SURELY NOT A GOOD BUSINESS PRACTICE. BUYERS BEWARE. AT THE VERY LEAST, BE SURE TO INSIST THAT THEY PERFORM THE INSPECTION FIRST. DON'T BE HOODWINKED.

For at least the last six years I've been using Vermont tire exclusively to purchase both my all…read moreseason and Winters snow tires. I currently own three cars and we use them extensively. The men at the Montpelier office are always very helpful and get the work done as quick and safely as possible. I have shopped around many times and often find that given the level of service the price I pay for any tire is well worth it to stick with Vermont tire and service. With the purchase of new tires you also receive free tire rotations and flats are fixed. Since our vehicles are driven about 120,000 miles a year I am a regular visitor to the tire shop and they greet me by name and take the upmost care in all my dealings with them.

Horrible, the worst around! Took my new Audi A6 in for its first oil change. Shortly after I…read morestarted having transmission issues. The transmission went into lock mode and I couldn't drive it. I had to have it towed to two shops until they found... the transmissions drain plugged was pulled by someone that did the oil change that didnt know what they were doing and likely put it back as soon as they noticed they screwed up. My transmission is supposed to hold 3.5 liters but only had 1.5 in it. They almost cost me $14,000 for a new transmission (they did cost me a couple of thousand in towing charges and trying mechanics trying to figure out what happened). Separately, I had tried to make an appointment for my wife's tires since she bought them there but they wouldnt make an appointment and were rude. Me and my family will never go there again. They have lost our business forever!!

They were able to get my bmw in quickly and resolved an issue with it promptly to get me back on…read morethe road. The owner and employees were very knowledgeable and professional. I will be back for future service!

After spending over $6,000 repairing my granddaughters Volvo at this shop over the past 3 years, on…read moremy last visit the car failed inspection. The reason written was the side passenger mirror was not functioning. The cause was a broken turn signal in the mirror. After searching for a used mirror and having it installed, I returned to have my car reinspected. 8 weeks had gone by. This time I was told the car failed inspection due to the license plate light being out and a small dig on one tire (which was there during the first inspection). When I questioned Rob he became quickly agitated, defensive and ranted unprofessionally! Wow! Needless to say, I'll never return due to the questionable integrity of the shop and its customer representative Rob who needs to learn to deal professionally with customers!

I have gone to this shop for years and they have always treated me so well. Its the best mechanic…read moreshop around as far as I am concerned. Highly recomended.

Went back to get my snow tires off, and they were awesome about it and squeezed me in again. Then,…read moreupon getting my oil changed at the Honda dealership a week before driving back across the country to L.A., I found out that the reason my car was riding very rough was that my struts were trashed and had leaked out all their fluid. Not safe. But the $1k quote from the dealer made me a bit queasy. So who you gonna call? Wilson! They quoted me about half of what the dealer did, put in some lifetime warrantied Monroe Spectrum struts, and squeezed me in the next day. Saved my butt AND some money. I just wish these guys were out in L.A. ...

Fixed my wheel like new. I had a polished alloy wheel and they restored it like new. They are…read morepriced fairly.

i have never in my life encountered a friendlier group of mechanics. my sister's corolla broke…read moredown and she took it to goss. they told her it would cost up to $1,000 to fix (which might not be worth it). they then let her park it there for a few weeks while she figured out what to do with it, AND in the meantime one of the employees said that she might be willing to buy it off of her since she can get it fixed on the cheap. in addition, my sister was only charged $20 for the diagnosis. are you kidding me? AMAZING! i felt like buying everyone there lunch when i drove away today.