We called Bee There Towing after getting a referral from a friend. They arrived at our home way…read morefaster than I ever expected. Dillan did an absolutely amazing job of getting our car out of our garage and onto the flatbed. And believe me, it didn't look easy. I highly recommend them.

30mins upon my arrival into Vermont from NY, I had 2 flats on a mountain road middle of nowhere on…read morea cold Friday evening with close to no reception. Emergency roadside assistance took a couple of hours to locate a towing company and a big shout out to Lance who was in the middle of completing another job and accepted mine. He was in communication with me every step of the way which was reassuring given the circumstances. Everything was settled in 2 hours, highly recommended!

I have been taking my cars here for years and trust their work. Great team, Great Service…read more Definitely recommend.

Oh my gosh, this business is just incredible. Everyone I have dealt with there just goes over and…read moreabove to assist. But Will especially is the best auto service tech I have ever dealt with - truly! It is very clear when I have been there several times that they very in demand. They gave me a loaner vehicle rather than make me wait a long time. I really don't know what more to say. other than to need to go to these guys the next time you need any type of service done on your vehicle. Definitely a hard, five star rating here.!!!

Absolutely outstanding service today from Justin and Christian. I called at 7:30am, dropped my car…read moreoff at 8, and had it back by 3. Christian quickly identified a worn front passenger wheel bearing and a possible oil‑gasket leak. He replaced the bearing, cleaned the engine, and gave me a clear, thoughtful explanation of everything he found. He was patient, knowledgeable, and answered every question I had. Justin was friendly, professional, and clearly runs a great shop. I'll be back -- and I highly recommend Essex Automotive Services.

Whenever we have an issue with one of our vehicles, we bring it to Essex Automotive because we…read moretrust them. With their first-come-first-serve style of getting annual services/tires done, there is almost never a time they will not take your car that day. The service has also been great, and they do not up charge on services or 'find' something else that needs to be 'fixed'. Very thorough service.

DO NOT BRING YOU CAR HERE. Bringing my car to this shop was the worst mistake I've ever made. I…read morebrought it in for a simple boost issue caused by a bad down pipe, for context the car was running perfectly fine aside from a lag in acceleration. They were able to get my car in within a couple of days, which seemed promising, but after a few days, they called me back saying they had fixed the issue, but now my car had a slight knock. When I arrived to pick it up and started it, I was met with one of the worst rod knocks I've ever heard saying it had been there the whole time and a slight exhaust leak was covering it up. My car went into their shop with no knocking whatsoever and came out with complete engine damage as well as an 800 dollar charge for the down pipe. Ever since, I've been fighting with their insurance, who is now trying to total my car and offer me absolutely nothing for it. So now I'm left with two terrible choices: either pay for a new car completely out of pocket or spend $11,000 to replace the engine they destroyed. I cannot stress this enough, DO NOT EVER bring your car to this shop. They completely ruined my vehicle and left me stranded. I Will post video of knock if I'm able to.

DO NOT BRING YOUR CAR HERE. I brought my car here thinking they could get it fixed quickly so I…read morecould drive 300 miles home. My car only had a slight loss of power most likely due to low boost. They called me and said they could fix it for $800. I got no updates after that and had to call them asking if it was done. Then they said they think it may be knocking. When I got to the shop they tried to charge me $950 after quoting me $800 for a turbo up-pipe and install. They then proceeded to say there's a slight knock once the car heats up. It had no knock when I dropped it off and just had a bunch of work done not even a year ago when the head gasket was done. They said it was just a little knock and to throw some thicker oil in it and it would make it home. They claimed the knock had been there and "my exhaust was too loud to hear it", and that it's been there the whole time. THEY WILL TAKE ADVANTAGE OF WOMEN AND TEENAGERS. I spent 2 years in an auto tech class and worked in a shop, I know my way around cars. I made it out of their driveway and it instantly started a horrible rod knock. Their insurance company didn't look at the vehicle just made us wait weeks with no communication and then proceeded to back them up saying "you just couldn't hear it over your exhaust". They put my life in danger by telling me it was ok to drive it when it very well could have seized on me. I had to get it towed. Multiple mechanics said there was no way it was knocking before. DO NOT EVER GO HERE.

Very professional and helpful…read more Towed us a replacement tractor and got us out of a jam. - NewPenn/YRC/Yellow Freight

I sent my car for repair. Received an estimate for repair by email and the work was completed.read more

I decided to go salvage and got a nice little car. It worked fine for a couple of months, then…read morestarted having problems. No help from the place as I was past the thirty day warranty. The owner is incredibly rude, and wasted so much of my time. I'm sure I'm one of the few who will give them a bad review, but truthfully, I'll never go salvage again.

We initially had some issues with our 2015 Nissan Versa but Paya's was responsive and fixed it…read moreafter a couple of tries. No issues in the two years since then. I see lots of Paya's vehicles on the road, and based on our experience, I don't think I would hesitate to buy from them again.