Great shop, best at what they do, short wait times, appointments easy to book, repairs done right…read more Prices are great.

These people are nice and seem to know what they are doing. However they convinced me I needed…read moreservices that my car did not need and overcharged for the amount of work they actually did.

The toughest thing about writing a five-star review is... what can one say that hasn't been said…read moreover and over? This place is great! Their prices are fair; they are totally professional; they go out of their way to make sure repairs are only those needed. I'm a car guy, but I don't mess with air conditioning. The air conditioning in my Jeep failed suddenly and through sheer good fortune I landed here. Despite no appointment, they managed to squeeze me in during the recent heat wave. In a matter of minutes they diagnosed my problem and gave me a written estimate to repair. But the part needed wasn't immediately available so I would need to return the next business day. No problem. As a car guy, I was watching the ebb and flow of the waiting area very closely. What I saw was nothing but fair and honest dealing. No "upselling". No attempts to badger customers into unneeded repairs. In a couple of cases I saw them actually "down-sell" by persuading the customer that all they needed at the time was a less expensive fix. Honesty such as this is uncommon in the auto repair business. We hear stories and witness predatory practices in this industry. So it's VERY refreshing to see a business that's run above board, fairly, and honestly. Keep up the good work, New England Automotive!!!

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

Been using them for years with multiple vehicles. Always dependable. Good folks. An auto repair…read moreshop you can trust. Read that last line again. 'nuff said.

We have been using this company for 20yrs for our fleet of service vehicles! They are professional,…read morefair price and have knowledgeable advise and recommendation's!

This past spring, we had our winter tires swapped out to our summer tires. The staff was really…read moreeasy to work with and friendly. No pressure. Also, it's a genuine bonus that they are open on Saturdays during the busy tire swap season. They've definitely earned my business!

Awesome and exceptional experience here! I'd never heard of this business/tire shop before but…read morehappened to be referred here directly by Falken Tire tech support to deal with a unique warranty issue as Gills Point S is an official local Falken Tire dealer. My car is an Alfa Romeo and I'm super cautious of trusting unknown shops to work on it. From the first phone call with the manager Jason, through scheduling and ultimately buying and having Gills Point S Tire install new Falken tires on my Alfa Romeo, the experience was flawless and exceptional. They were above and beyond friendly, polite, professional, and easy to work with. My appointment started exactly when it was supposed to, and I was in and out in 30 minutes on a Monday afternoon. I was shocked how fast the service was and haven driven 30 miles home already, it's obvious the tires were installed correctly. I have been going to another local regional chain and I've always been stuck there 2-3 hours and felt like the staff were annoyed to be so busy. I almost hate to leave this review because I don't want Gills Point S to be slammed and a long wait next time I go there lol. And they are definitely my new local tire shop for new tires and winter/summer changeovers. Thank you for making a necessary tire buying experience easy and for a job well done!

I had unexpected nail in one tire night before 1000 mile road trip at 4:45pm. Hearing this, the…read morestaff stayed to investigate issue and subsequently replace all 4 tires (which was needed anyhow). They stayed after normal hours to ensure my safety on the trip and were pleasant, professional and thorough. I'd stopped at 2 other places before this shop and they weren't concerned about my plight or the need to address it. Happy to give this sale to a store who has integrity!

If you need easy services done, VIP is a fine option but expect a long wait. The first time I used…read moreVIP I waited 2 hours for an inspection. I assumed it was just a busy day, but then both times my tires have been changed over they took a full day to do it, even when I said I needed my car earlier. Their communication and customer service skills can be improved.

I had a flat tire (ran over a screw) and first went to a different chain location down the road…read more They told me they could not fix my tire or get me a new one that matched. I remember passing Hometown Tire on my drive so I decided to stop in and see if they could help me. They replaced my tire, rotated my tires, and filled the other 3 to the right pressure all for a GREAT deal! It was done in 45 minutes, too! The owners are extremely nice and accommodating - they even drove me to a friends down the road so I didn't have to wait at the shop. I will definitely be returning for oil changes and other needs in the future. So glad I stopped in!

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I've been to this place twice in my time in Vermont and I recommend them…read more The place is clean, the staff is personable and thorough. Two thumbs up.

Quoted me $1100 for brakes which was already high then charged me $1600. I felt screwed over and…read moretaken advantage of.

I got into a very frustrating accident. I couldn't open the driver's side of my door. They…read moresqueezed me in to get a replacement door. Then, a few months later, they made the car look pretty again. When I climbed in, the car was detailed to a shining finish, and in the cup holder was a diamond ring I thought I had lost. Thorough and honest!!!! They kept me informed through the whole process. I am a big fan of Bouchard and Sons!!!

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

I wanted Quintin Brothers to work out because there are very few shops in the Burlington area…read morewilling to work on older cars. They clearly have knowledgeable people on staff, and the shop is fun to visit if you like muscle cars, hot rods, and sports cars. Unfortunately, my experience with a largely original full-size American car has been much less positive. While their positive reviews suggest they are a great fit for modified performance vehicles, it has not been a good fit for an uncommon, original full-size American car for a few key reasons: Turnaround & Scheduling: Appointments can be many weeks out. This is a critical factor for local owners since our old-car driving season in Vermont is so short. Ignoring Factory Specifications: When the shop replaced my wheel studs, I provided a tip sheet with factory specs, including the 65 ft-lb wheel-nut torque specification. At pickup, I was told they torqued them to 100 ft-lb and that I should re-torque them to 100 after a few miles. When I pointed out the factory spec, the response was "cars go faster now." This logic makes no sense for a late-1960s car designed for sustained highway speeds. Quality Control Issues: On another occasion, the shop replaced the valve-cover gaskets. Both later leaked badly enough that the car failed state inspection. When I raised the problem, I did not receive a meaningful response or an offer to correct the work. My Takeaway:I can't tell whether the problems stem from the technicians, the front office, communication between the two, or a combination. But when you are dealing with a rare car and scarce, expensive components, you need a shop that takes factory technical information seriously, communicates carefully, and stands behind its work. Based on my experience, I would not take my car back here.

Do you have a classic car? Don't let anyone near it but these guys. The whole vibe of the shop is…read moreguys that live muscle cars and beautiful classics. Take a look at what they are currently working on in the shop when you stop by. It's always something really cool!

Had to rent a u-haul and the great people at ricks stayed open for a few extra mins for us. We got…read morea great u-haul a brand new truck, was treaded with respect. When dropping of the truck was greeted with friendly people and respect. Will go back to them next time when I need services. They know their stuff over at ricks, and have a sense of humor. Thanks guys for taking good care of you're customers. 5stars for sure.

God blessed me with these guys. It didn't take them long all. Junk truck been sitting there over 30…read moreyears! Thank y'all so much!! Jill