I came in over the summer looking for a bike that fit me a bit better and with an improved posture…read moreto alleviate some neck issues I have. The owner (Frank) broke everything down for me in a clear and up front fashion. Explained everything without any up-sell. Just matter of fact with different solutions that were more about the ride and the fit. Great service, affordability and knowledge.

John and Frank were amazing!! They took the time to help me with an online purchase. They provided…read moreexceptional service and made me feel comfortable buying this unique gift for my husband. I highly recommend this shop. The bike was expertly packaged and arrived in excellent condition, exactly as described. I'm thrilled with the quality and will definitely shop at River Bicycles again in the future!

I'm actually from Chicago but found the store on a bike exchange website. I couldn't be happier I…read moredid! They were extremely attentive and went to a great length to help me decide on a new bike, without urging me to buy something from them directly. They knew so much and made the experience almost seamless! They also shipped the bike to me halfway across the country with tools for home assembly (for only $75). Props to Steve and the staff at Greenwich Bicycles for knowing their stuff - including customer service. This is a once in a decade purchase; thanks for making sure I got it right!

Last time I went to this bike shop was decent. The wiener was not there and the staff could care…read moreless. I wanted to purchase a gift card and was told they were out and was getting more next week. I came back the following week and received the same answer. Why would you do that to a customer? That is poor customer service to say the least.

Got my synapse there perfect fit and runs great. Christina made the experience flawless.read more

They are good at assembling bike. But very rude and unfriendly when we visited at first time. They…read moreover charged for my basket assembling even $90! (I got partially refunded...) Also, they complained a lot that it was very difficult to work on my bike even though I paid $200. So what? That is why I paid you guys!!! I could do it by myself it is was easy. They have to know what customer service is. Don't go to this store. The cashier lady and the technician guy both are so rude. The headquarter has to train them again or fire.

Fast and efficient service. Said my tires would take 3-4 days to put on my scooter, took less than…read morea day to install. Bravo!

I popped in here last week while doing the Great Cycle Challenge to raise funds for children's…read morecancer awareness and bought some gloves. I was just riding through the same area this morning for the challenge and notice one of my tire caps was missing. I came in to buy a set and instead they just gave me one for free. Such nice guys here, I highly recommend the shop!!!! https://greatcyclechallenge.com/Riders/MikeMcGill1?utm_source=share&utm_medium=facebook&utm_campaign=gcc_app_dashboard&fbclid=PAZXh0bgNhZW0BMQABpgSP8UXvQu5b8Ylkqg_8P8zy9gaupJ8IuaNy6g4Xxper-dto6i8d9T41vg_aem_56NcQHXryebhwoAID7jYPQ

I brought my Specialized Stumpjumper 15 in for service and left seriously impressed. Pacific…read moreCycling & Triathlon is one of the few shops in Fairfield County, CT that's truly equipped for high-end mountain bikes, the team knew exactly how to set up a full-suspension MTB (sag, rebound, cockpit, tubeless, dropper) and got everything dialed the way it should be. I've tried other shops locally that didn't have the tools or the know-how; Pacific absolutely does. Service & expertise: Friendly, fast, and deeply knowledgeable. Every visit turns into a mini masterclass, I end up hanging around nerding out about bikes, local trails, and riding because the staff actually rides and it shows. Bike fitting: They're among the most capable bike fitters in the area. If you need a professional bike fit for road, tri, or MTB, this is the place to get comfortable, efficient, and injury-free. Selection: From kids' bikes to road bikes, e-bikes, and racks/accessories, they've got the essentials covered, plus the parts and tools to keep serious riders rolling. Bottom line: if you're searching for a mountain bike shop, MTB suspension setup, bike service, or a professional bike fit in Fairfield County, Pacific Cycling & Triathlon is the real deal. Highly reco

Thank you so much to the team at Pacific Cycling & Triathlon for having an in-stock last minute…read morebike case and taking the time to assemble the case and help pack my bike for international travel! Great customer service and knowledgeable bike techs!

"I said to myself when we're old we'll go dancing in the…read moredark walking through the park and reminiscing..." Or shall I say "skiing in the park..." cause this is where my dad brought us every Fall to rent our seasonal Skiing equipment! It was the best outing of the year! We would get fitted for boots, ski's & poles. *Hickory & Tweed was founded by Jimmy and Roberta Ross in 1961. The name represents ~ Hickory (type of wood for skis) & Tweed wool (being the best insulation for the cold back then). In 1985, Skip Beitzel, who worked there while in high school, bought it and has kept the name and the concepts. I was so happy to see it was still a local icon and not much had changed. My High School friend and I stopped in to browse amongst the gear and chatted with one of the sales people. The store had all top of the line sports brands and upstairs on the second floor they still do the ski equipment fittings! It totally made my day! They also have a bike shop located on the same lot in a separate building. The shop looks like a colonial home. The staff is ready to help you with all of your needs. *Some Parking available in the back & streets

We've been doing seasonal rentals for years now for my son, and my wife just did for this season as…read moreher gear was getting old. Skip and the staff are supportive and professional. Renting and returning gear is easy and pain free. We really enjoy going there, and tapping the trail sign for snow, and all the picks of Tuckerman's and famous Olympians like Billy Kidd. This is a real old school ski shop with the old school take care of your ski spirit. Cannot recommend them highly enough.

Yesterday I took my wife's old bike in to have the shifter fixed. The staff immediately dealt with…read moremy problem and sent me on my way with a fully repaired bike in less than 5 minutes. And no charge! Last time I was there, they gave me a bike box to ship another bike to my moms house in the Midwest. They also showed me how to pack the bike to avoid damage. Again, no charge. This is a nice store with a staff of younger folks who are eager to please. Highly recommended!

This is my favorite Danny's location. Everyone is super friendly and patient. I was very impressed…read moreby the support we received yesterday from Sebastian. He really helped answer all of my questions about which size bike would be right for my son. Great guy! Great store!

While new bicycle stocks are low everywhere due to worldwide supply chain issues, Bicycle World has…read morebeen super helpful keeping my families old bikes in working order. That includes an old Full-Campy Custom Serotta, and an old but high-end Trek Tri-bike that my daughter used for many years, including commuting in Montreal at McGill, and lately training for a Half-Ironman. Bicycle World re-fitted my daughter's old Trek last year, helping to solve a developing knee problem. I consider the $200 price for a complete fitting (with posture-suggestions) was a deal, considering the alternative costs in pain and medical expenses. They can't do anything about my pain trying to keep up with my daughter up hills, however. This week, I bought her a used Cervelo P3 bike from theproscloset.com, and again, Bicycle World did a very complete and fine-tuned fitting. They also fixed a couple significant issues: (1) somebody had dropped a seat-clamp into the frame, which required completely disassembling the crank and headset to extract, and (2) the derailleur drop-out was bent out of alignment. theproscloset.com was actually happy to pay for those fixes on an otherwise- pristine bike. The less-than-one-day turnaround was perhaps lucky, but great since my daughter is here for only a few more days. We should all support our LBS, and I'm very happy with mine. I also find their prices are usually as good as Amashame.com or is it Amascam.com? In the shop they are all wearing masks (and I mean correctly!) which I also appreciate.

Awful Experience -- Stay Away from This Bike Shop…read more I've tried to give this place the benefit of the doubt, but after multiple bad experiences, I'm done. The co-founder -- who seems to be the face of the business -- is consistently rude, dismissive, and lacks basic customer service skills. Today was the final straw. I came to pick up my bike after clearly telling their service rep I'd be in on Wednesday or Thursday. Instead of being helpful, I was met with attitude for not "calling ahead." I'm sorry, but I gave a window -- and you're closed Sunday -- so maybe don't take it out on your customers. Previously, she left me standing outside even though it was one minute before opening. Another time, she snapped at me for wanting to load my bike into the car before paying -- as if helping a customer ensure the product fits isn't part of the job. And when I finally spoke up about how I've been treated over the years, she literally told me she didn't like my tone. Not professional. Not acceptable. If you value good service, skip this place. Anyone know a better bike shop in Westchester? I'm in Ossining -- happy to drive 15-20 minutes for respectful, reliable service. Thanks in advance -- and seriously, avoid this shop if you don't want your day ruined. Look at this biz owner's response. This is how they treat customers. She basically told me she does not like my voice. Like how I speak. ___________________________________________ Owner's response below blaming me for getting g yelled at for not calling in advance. -after I told their service provider I would be in Wednesday or Thursday to bike up my bike. See blow folks. Unfortunately, the biz owner's response is consistent with the kind of dismissive attitude I've experienced in person. I stand by my review and hope other customers take note.

This is a great local shop with knowledgeable and courteous staff. Michael and Lou went above and…read morebeyond! I brought in an old bike for repairs, and ended up buying a consignment bike for less money than the cost of the repairs. Got a great deal and could not be happier. While were there, My husband fell in love with a Specialized bike. Michael showed him a few different ones, all with excellent customer care and service. My husband bought his bike yesterday, and in the past 24 hours has ridden 40 miles (This is a guy who was never a cyclist before!). The gentlemen were helpful and friendly, offering suggestions on where we should ride as well as places to avoid. We ended up going back later in the day to buy cycling shorts and a lock. We are already getting such enjoyment from our new bicycles. Thanks for a great experience!

My husband has bought many bicycles from Lou at NC Bicycles over the years due to his excellent…read moreservice and products. Lou knows his bikes and his service and friendly attitude can't be beat. Lou even adjusted an old walker for my mother at my request. Today, I needed some help assembling an all-terrain walker for my mother (the Afari) and he did it the same day it arrived in his shop. Super fast and efficient - and you can't beat the greeting from Okey ! Thanks, Lou!