In 2018, I purchased my e-bike from soon-to-be-defendants Tony Gasson and his defrauding company, Revolve Electric Bikes (collectively, "Defendant Tony). The lemon bike that Defendant Tony sold me broke down completely within six months and less than 500 miles. Although riding less than 400 miles, the worst-quality tires looked like they had 100k on them.
I notified Defendant Tony Gasson but he would not fix it himself. He instructed me to take it to a motorcycle dealer (note, no a bike repair shop) ten towns and two counties over from where i lived.
I complied, but the guy could not fix the bike. Duh, Defendant Tony! He is a motorcycle repair guy, not an e-bike guy.
And, what about that supposed two-year warranty that Defendant Tony said was in effect? That was a lie too. Defendant Tony made me pay for half of the warranty repair bill, which was over $500!!!!!
I took the bike home and it still the same lemon that would repeatedly leave me stranded.
I complained against and again, Defendant Tony promised me that he had found a repair shop this time that not only worked on bikes, but on e-bikes. Defendant Tony told me that the owners were waiting for me to bring the bike in.
So, I took my lemon bike to that shop and the two owners told me that no one had ever called them about working on an e-bike (Defendant Tony had lied to me again - no surprise there). The owners told me that not only do they not work on e-bikes, they don't even like e-bikes. They told me that if Defendant Tony would have actually called them, they would have told him the same thing.
So, I complained to Defendant Tony Gasson again, and this time, he just ignored most of my emails, knowing that he had been caught in lies, fraud and deceptive trade practices, all in violation of New Your state and federal laws. It is my opinion that Defendant Tony he was just hoping that all of it would just go away if he ignored another one of his customers.
Unfortunately for Defendant Tony, I would not go away. I shipped him his lemon bike and ask to be refunded the price of the bike, the warranty bill i have to pay for and the cost of shipping. Defendant Tony responded by threatening to commit criminal actions against me. When that failed, Defendant Tony tried to blame me for the bike being lemon.
Fortunately, I am a lawyer and I know how to initiate class action lawsuits against defendants such Tony Gasson. So, do me two favors: (1) if you are thinking about becoming a Revolve customer, don't!; and (2) if you are a Revolve customer and want to get some or all of your money back from Defendant Tony, write your own review here on YELP and include your email address so that I can contact you.
Bottom Line: unless you want to be Revolve's next victim, stay away from them and Defendant Tony Gasson. Stay very, very far away.
RadRover and Big Cat Bikes are much better and will not cause you the emotional distress that Defendant Tony will cause you. read more