They are good at assembling bike. But very rude and unfriendly when we visited at first time. They over charged for my basket assembling even $90! (I got partially refunded...) Also, they complained a lot that it was very difficult to work on my bike even though I paid $200. So what? That is why I paid you guys!!! I could do it by myself it is was easy. They have to know what customer service is. Don't go to this store. The cashier lady and the technician guy both are so rude. The headquarter has to train them again or fire. read more

Got my synapse there perfect fit and runs great. Christina made the experience flawless.

Rental of substandard bikes ( 499€ retail value) that are neither well serviced nor well maintained: no lubrification, squeaking brakes, worn out pignons - all this with a condescending service in one of the richest towns in the world. Congratulations read more

My favorite bike repair in the area. They will spend time to explain things and my bike feels great and safe after a tune up. They have a well curated supply of pre-built bikes and a knowledgeable team to help. read more

The store in Rye Brook has great service and is very well managed. They got the parts I needed and installed them when they said they would.

Been there twice for quick mide ride fixes. Staff is knowledeable and at best does not push you to buy stuff. Gives you options. Their Main street New Ricehlle branch sadly closed! Recommended in Pelham Manor/Bronx/New Rochelle area riders! Prices are good! read more

Always helpful and knowledgeable staff- good, quick turnaround service w my son's bikes. Would return to purchase bike in future

They have no shame in charging astronomical amounts for something you can get done for 3 times less outside Westchester. I was charged $270 for changing changing tires and another totally minor thing that I can't remember now. Guess what, I didn't have time to call around but I later did and found places that would charge me $90 for the exact same thing. Danny has no shame whatsoever ! On top of that they lied to me when I asked if they could change my speed shifters by saying everything needed to be changed and would cost me $300 . I did not believe as at that point truly felt like I was being ripped off. Disgusting lies, truly. Now that I moved to France and brought the bike to InterSport , they changed thé same thing for 5,99€ !!! And didn't even charge for work. This is a difference of $290 . Before you get anything done , call around as Danny will do the best job at ripping you off read more

The staff are really kind and informative. They're not bland either -- with zero personality. Cristiana always pays attention to my daughter, which most adults would never do, and she loves going because of it. A lot of time hardcore bicycle experts can be condescending and Danny's staff is very helpful without a hint of looking down on casual riders. I highly value their knowledge and competence, too. So much so, I trusted them to attach my 1-year old's bike seat. I can't recommend them enough. read more

I live across the country and needed help getting a bike to my cousin for her 60th birthday. Danny's was an awesome choice. Christiana not only helped me pick out a great bike over the phone, but she facilitated a tricky delivery and even put a ribbon on the bike. My cousin is so happy. This is the kind of customer service that is worth paying a little extra for. I just wish I lived closer! read more

Bait and switch. My wife called up north to get my sons bike built. They told us cost $50-$60 for a 21 speed bike however when I brought it in th changed it to $100 unbelievable avoid a at all cost I'm adding this part after seeing comments from the company posted below my review. This is hardly an apology and essentially you're calling my wife a liar you clearly don't want my business which is fine but you are showing everyone else who reads this that you do not care about your customers or their concerns read more

Danny's is always my first choice - whether I need a new bike, service or parts/equipment. They are true cycling enthusiasts, helpful and always make time for me and that's appreciated beyond words in this pandemic. read more

Christiana was pleasant, knowledgeable and thorough. I enjoyed my purchasing experience and my new ebike even more! I got a good deal!

I wish I could give 0 stars to the RYE BROOK location. I just got back from that location and that was a VERY UPSETTING situation. We were in line waiting, which is NO PROBLEM AT ALL, I totally understand the situation we are in and I don't expect to be helped right away! After waiting SAM was that one that talked to us and said he would bring some options out. We had to wait for another 20min or so and Sam got ONLY ONE bike outside because he said we COULD NOT go inside. The day before I had seen they had just got a truck load of new bikes and I knew they had some other ones including the one I wanted. However, Sam said it was ALL SOLD. Since his suggestion wasn't what I was looking for I just decided to pay for some other little things I was getting. When I went to pay the rules changed and suddenly I could go inside to pay. SO INTERESTING. When I got inside I saw the bike I wanted and I double checked with Sam to see if it was really sold and he said that one wasn't, which I was already so upset because if I hadn't asked He wouldn't even have checked. Went I started looking into it he started saying over and over that the bike was more expensive than the one he suggested. "This one is more expensive", "this one is $800", "This is $100 dollars more than the one I've showed you". In no instance I've mention that price was an issue so I wasn't sure why he was making such a point. He didn't say anything else and didn't even bother to get the bike out to show me or mentioned any other features of the bike. Sam walked away and didn't say anything else. So by this TERRIBLE customer service I decided not to buy the bike I WENT THERE TO BUY. I just couldn't buy with SAM and his horrible service. It felt like he was doing me a favor and it was very upsetting. I know things are crazy right now and they are very busy but that shouldn't interfere in how you treat your customers specially if they want to spend over $1000. Being busy should never be an excuse specially if you are making money. They just lost a sale of a bike and all it's accessories plus ALL my network of people because I will NOT recommend. SO UNFORTUNATE!! read more

These guys are beyond phenomenal!! Went to their Scarsdale location on Sunday (they were already closed)....knocked on the door, talked to Charlie; Charlie checked the inventory, referred me to their Rye store; called Rye store on Tuesday (they are closed on Mondays & Tuesdays); Joe answered the phone, performed transaction over the phone in less than 5 min; my son had his new bicycle available in 45 min!!! Very professional, they take care of their customers!!!! I wish other retailers are as good as Danny's Cycles.... read more

Wasted 30 minutes waiting for someone from bikes to help me only for him to say it's "not going to happen today". Terrible and rude service.

Friendly and informative! Excellent service. Bought my bike here last year and appreciative Christiana and the team's expertise and passion for biking! read more

We came here for bikes for my husband and myself. They were knowledgeable, friendly, and helpful. They definitely helped us figure out what kinds of bikes we needed and let us try them out. They ended up outfitting our whole family! Highly recommend. read more

Went in last week with a Specialized Roubaix that I bought elsewhere. Electronic shifters were not working, well-misaligned. Expected to drop off bike and pay a NYC-level service charge. Not at all! They were very friendly, and took bike right in back and carefully adjusted while I waited. Mechanic clearly knew what he was doing, turned out that front deraileur was installed improperly by the high-end NJ shop (nameless) that i bought it from. 20 min later, and I was out on the road again. Danny's is like a local bike shop ought to be, they treated me fantastically well even though I didn't buy the bike from them. I live on UWS - next time I need a new bike, or service I'm DEFINITELY going there. read more

I have had only positive experiences at Danny's. The manager as well as the staff have been helpful over a long period of time to myself as well as others I have refereed. I recently bought a new bike through the store and the experience could not have gone better! The guys really care about the bikes and their customers which is rare and very appreciated. If you want guys who know what they are doing and treat you well, this is a great shop! Thanks guys, couldn't be happier with my new bike and the continued service. read more

I needed to Tune-Up my 12yr old 26"X 2.35 Lightweight Aluminum Silver-Black-Gorilla-Blue Mongoose XR200 MTB Original Y2K6 Gen- Shimano-Equipped-SRAM Max Pro Classic, that I had put in storage for 5yrs in my Uncle's Basement. This MTB had been helping me get around Fairfield & Westchester County for over a decade. I got to say it has kept me young, strong & fit for over 200,000 miles & counting. Yes, no blood circulation issues here to report... lol. Back to my review. The Team Of Bike Pro's & Staff at Danny's Cycles at Rye Brook, N.Y brought my MTB back to "LIFE." They provided "Excellent" customer Bike Service Knowledge & Experienced Diagnosis, by recommending I purchase their PREMIUM-TUNE-UP PACKAGE, which includes; *Gear & Break Adjustments-*Minor Wheel Truing-*Re-Torque All Bolts & Fasteners-*Fully Degrease Drivetrain:Chain-Chainrings & Cassette-*Bearing Check & Adjust Hubs-*Headset & Bottom Bracket-*Plus, Detailed Wipe Down Of Frame & Wheels + Overall Safety Inspection. I also, had my old rear gear Cassette Kit replaced with a New Upgraded Version, with a smaller copper cassette for tighter drive chain clearance & speed. Even though it took 2 weeks to pick up my MTB from the store for Tune-Up & Repair Services, I ended up coming back the following Sunday morning. I had them dismount my Originally Equipped-Black All-Terrain 26"X 2.35" MTB Tires & replace them with all NEW Sunlite Bu/Blue City 26"X 2.125" Commuter Tires, Dual Blue Color High Quality Tire Liners & EuroBike Inner Schrader Valve 48mm 26"X 2.125" 2PC MTB Tubes. Plus, had them mount my online purchase of a Titanker 4ft Cable Bike Lock to my bike adjustable seat Stem mount. They re-calibrated my SRAM gears, re-adjusted my breaks. Overall I had a great successful, charming experience with them & their attitudes + service was "Excellent." I would Highly Recommend Them To Anyone Who Needs A Must Needed Tune-Up & Parts Upgrade. Great Staff & Reasonable Service Packages For All Needs & Ages. Thanks Danny's Cycles, for giving my MTB the Life-Extension-Attention, it needed. Now it rides, feels & looks Like "REBORN." Looking forward to doing business with you guys again...1Love! read more

Danny's Cycles - My Premium Tuned Up 26"× 2.125 Lightweight Aluminum Silver-Black-Blue Gorilla Blue Mongoose XR200 MTB. Thx Again Danny's Cycles. 1Love! - Bike Rentals Near Me - Rye Brook, New York

Customer service was on point, they checked and sized what type of bicycle my son and I needed. It was a great experience. I recommend that next time you are looking for a bicycle purchase one there ! read more

Had nothing but a great experience at this Danny's Cycles location. I was greeted and helped the moment I walked in the door. Amparo was super helpful from the beginning all the way to the end of my purchase transaction, also the rest of the staff along with the techs were very knowledgeable and made me fell safe and well taken care of after they looked over the bike I had purchased. I will definitely be coming here again. read more

Danny's Cycles - Trek Marlin 6 - Bike Rentals Near Me - Rye Brook, New York

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Thank you to Dio, Amparo and Asael for the friendly informative help and service! I stopped in to ask some questions and explain what I needed to be looked at. Dio and Amparo explained a few options that they would look into depending on what they saw and explained the service fees. Brought in my bike and Asael took it right in and made the fix. Ended up being on the lower end of the cost given it was an easier less detailed job. Very trustworthy and extremely open and friendly group. A+++ P.S. I brought it in during a slower time of year. Just we aware of heavy volume season of spring and dad summer as any bike place would be busy. read more

Provides amazing products and excellent service at cheaper than retail prices, thanks guys!

Really disappointing experience. Brought my bike in knowing it needed a heavy tune-up. The main gentleman working on it shared it would be around $300. After discussing further, I told him my bottom line was $350, I would not go over that. It included a fair amount of work, was told new grips would be installed. I'm given a pick-up date of 1.5 weeks later, not too bad considering the time of year and the pandemic, and I've been a long time customer of Danny's so I'm expecting this caliper of work and customer service. However, when I try to pick it up on the due date, the bike isn't ready. No-one told me this, a phone-call telling me it was late would have saved me a trip. I get a call THREE days after it's due for pick up, guy tells me it needs another almost $50 worth of work and has an attitude when I asked when I could expect it since it's late already. What am I going to do in this scenario? They've got me by the short hairs. I say ok, thinking the right thing to do is not charge me for that sneaky addition considering the lateness. I pick it up 3 days late. Bike has no new grips, is filthier than when I dropped off, and on my first ride derails, TWICE. I bring it back just hoping they can make an adjustment so the chain doesn't slip. While I'm there I share that no new grips were put on. Guy replies "well it wasn't charged on the receipt" and doesn't say it nicely. The receipt was illegible with only numbers and labor charges so there is no way for me to see this wasn't charged (bad sign at any business), plus it was agreed upon as part of the work that wasn't done. Charges me another $30 to put the new grips on. A $430 tune-up and awful customer service later, my bike continues to derail. Last time at Danny's, what an outrageous disappointment. read more

Excellent service and patience despite the big demand for bicycles right now. Especially the Rye Brook store. They were great about helping us choose a new bicycle for my teenager. They said the new bike would arrive early August and just like they said, it came the day before she got home from camp. This is the 4th bike I've purchased from them. Always very helpful and quality service read more

Somewhere between 40 - 50 years ago, when my daughters were small I bought myself a Raleigh bike at a local bike shop in Rye NY. It was really too big for me, so it didn't get a lot of use. It sat in my garage getting older and dustier. Now, my oldest grandson is 16, taller than I ever was, with legs perhaps 6" longer than mine. He and the bike are the right size for each other. On Saturday morning we (my grandson, the bike and I) went to Danny's Cycles in Rye Brook -- where we saw Jesse -- to see if: (1) The bike and the grandson were really the right size for each other; (2) What was needed to put the bike into first class condition; (3) What that would cost; (4) Whether it made sense to invest in the bike; and, if so, how long it would take to have it repaired and ready. We were told by Jesse: (1) The bike was a good bike; (2) My grandson and the bike were size-compatible; (3) It made more sense to service it than to trade it in on a new bike; (4) What it needed was a complete tune up as well as two new tires and inner tubes; (4) What it would cost; and (5) It would be ready by Wednesday -- some four days later. Well, it wasn't ready Wednesday. It was ready one day later than we brought it in -- Sunday afternoon. Nice! My grandson and I went to pick it up, and he's now happily riding it. It was an altogether perfect experience. We're happy in every way. This is not our first experience with Danny's, we've bought multiple bikes from them for our grandsons as they've graduated from smaller to bigger. And every experience has been a winner. We've always gotten good advice and good service. We'll be back again. read more

Customer service is top notch , even in these trying times when everybody wants their bike fixed yesterday!!! Danny's employees are always pleasant and courteous !!! I always received my bike back before they were promised !! Highly recommend !!! Dio is especially helpful, and Raphael who is one of the mechanics is very knowledgeable and makes sure the job is done right . I am lucky to have a dedicated bike shop close to my home!!! read more

The staff in the shop are all about customer satisfaction. They are friendly, helpful and i have found that they consistently do a good job. I have purchased several bikes from Danny's over the years and have brought them all in for service during that time. I highly recommend to friends and family. read more

I have been meaning to purchase a bicycle for exercise and decided to make my purchase at Danny's cycles in Rye Brook . When I went to the store all seemed ok regarding customer service. Raphael was very helpful and patient with me. My total bill was way over $800 all that was fine as I knew how much the bike I wanted would cost me. Anyway, while Raphael was getting my bike ready I over heard at least 2 customers being offered discounts! I even joked with Raphael asking him if I would be getting a discount he said no! ok , I didn't go there expecting one but had to wonder how come people were getting random discounts. Finally, at the end after I paid my bill the manager comes in and told the cashier to give another gentleman a discount so I said what about me? Do I not deserve a discount too after spending this much money? the manager told me to come outside! as if I'm his child he reprimanded me telling me I called him out in front of this man omg! Really, I did? He told me some story about why he gave a discount to this man. I didn't care why. The first 2 people did not spend half of what I spent it was weird. One of the 2 customers got a discount on water bottle. I also purchased a water bottle among other items. It was especially weird to me when he out right told me that he told Raphael not to give me a discount because he was spending too much time with me. REALLY MR MANAGER? WERE YOU KIDDING? This is the very reason why someone like myself would go off thinking oh maybe it's because I'm a black person why the staff was told not to give me a discount. You know what, I'm better than that if that was your thinking shame on you, such BS!!!! now I'm so pissed I don't even want the bike anymore. Raphael is a very polite young man he was doing his job. I had to tell the manager that I can't put a bike together him telling me that Raphael was taking too much time with me was not my fault. I think he needs to think before he speaks as he made no sense . It was not about you when I said how come I was not offered a discount. It just didn't look right or sound right giving random discounts to people who were spending way less than I was. Ha! I saw with my eyes, thankfully I went into that store knowing I could afford the bike I wanted with or without a discount. I was very hesitant to make my purchase in Rye Brook because of that bad reviews I went in because of the distance. I personally would like Raphael to know that I appreciated his patience and kind service. What the manager fail to understand is that purchasing a bike should not be rushed getting the bike ready for me took time which was no fault of my own. I don't assemble bikes or know anything about setting one up so the comment by the manager that he ordered Raphael not to give me a discount was rather stupid! Raphael has the qualities of a Manager he should be promoted. A discount was offered to me in the end but I refused it, my reason for writing this is to let the manager and the employees know that showing favoritism to certain customers will cause you to loose business treat all your customers with the same level of care and consideration not saying to give discounts to everyone the attitude of the manager today was not professional. read more

Very disappointed that I was told my bike needed $155 in repairs including new gear shifters (clearly only one was damaged), chain and new tires. I didn't think it was worth it, so I took it to Dave's bike shop in Greenwich to make sure. Dave immediately fixed the one gear shifter with a small piece it needed (it did not need an entire new shifter), he said the tires were in pretty good shape and he made a few adjustments to the chain. All for $45. read more

Ask for Chris or Steve to help you. Don't deal with the short tattoo'd guy - he's a prick.

I have only been here twice, but both times were awesome. Both times the guy knew what he was talking about and made sure I purchased what I needed and nothing I didn't need. I only take spinning classes right now, but I mentioned that I might start riding outdoors once it is warmer. He was able to tell me what I should look for in a bike, what the price will most likely be for a decent one (and told me when they will probably have their next sale), and how many years I should expect to get out of a bike. I totally appreciate the information overload and that he didn't pressure me into buying something (in fact he kind of insured that I didn't make an unnecessary purchase). Definitely recommend this place! read more

Danny's in Rye Brook is the best! I was nervous I wouldn't find a new bike shop when I moved to Westchester but Danny's my new go-to - I've brought my bike in a few times now and it always come back looking and riding perfectly. The staff is friendly, helpful and knowledgeable led by the one and only Dio. read more

Great place to get a bike! The service was magnificent! I highly recommend this place! I love my bike so much it rides so well and I got great riding gear from this place that get lots of compliments! I even got my kids bikes from this place and they enjoy the experience of getting to ride there wonderful bikes with me and my husband thank you so much! read more

I rarely write a review on Yelp, but felt that Danny's Cycles of Rye Brook deserved one today. I brought in a recently purchased used Trek bicycle for a few small touch ups from the repair dept, and all of the employees in the shop were very attentive and helpful, going above and beyond expectations. I will be back soon. read more

I came in here with little to no knowledge when it comes to bikes. The service that I have seen and experienced is one of the best. The staff here Starting with Dio, Ennis and Kris is beyond a personal level. They tell you what you need, what can wait and other details according to your riding style(s). They really do go beyond the necessary when attending to a customer. I've appreciated the friendliness and experience with these gents and look forward to all future business with them. read more

Danny's Rye Brook location is a Godsend! The staff is always extremely friendly, honest, patient and helpful. Though I did not buy my bike from Danny's (and I regret not doing so), the staff at Danny's Rye Brook are the only people I let touch it. If you care about staying up on two wheels as much as I do, then you know how important it is to trust your bike shop. I am no bike mechanic, but these guys break everything down into lay-speak for me so I understand what's wrong with my bike and what it takes to fix it. I also buy all of my accessories from them. Though the store is not as large as some of their other locations, they are always eager to order me whatever I need and usually have it in stock in a day or two. From the manager to the mechanic, I never feel like they are trying to "sell" me, but rather help me find the right solutions to my needs. read more

Danny's in Rye Brook is my go to bike shop. I travel extra miles to visit Dio and his team of pros. Customer service is friendly, fantastic and a one-on-one experience. Any issues with my bike are thoroughly explained and I never feel that I'm being over-sold. They catch issues that I would not normally see and are always concerned about safety. Can't beat the unlimited tune-ups when you purchase your bike from Danny's. My next new bike (hopefully soon) will certainly be from Danny's in Rye Brook. It's all about quality customer service - great manager, great team! read more