Bought a trek here yesterday, price was as competitive as online, they made it up for the very next…read moreMorning, sized my son up and chose a great bike. Professional service, great service and made my sons day. Edwin was amazing! Thanks to all of the team.

After my DIY gone bad, the Pelham Manor location behind BJ's (not the other one...), helped me out…read moretremendously. Having a Triathlon to go to tomorrow, they dropped what they were working on and fixed the issue immediately. Besides that, every time I've been here I've been welcomed and helped tremendously. I do not usually write recommendations, but this one is well worth it!

Pedro is unbelievable! Super knowledgeable, ready to help with your problem no matter what kind of…read morebike you have, whether it's top of the line Pinarello or some old clunker - he helps the person and he solves the problem! I can't recommend him highly enough - the best service, best mechanic and simply a pleasure to deal with!

Friendly Professional…read more Great service Convenient Been a loyal customer since he opened Pedro is my go to lbs

I just came home after attempting to buy some parts for my road bike at BRBW. Turns out 27 Mount…read moreVernon Avenue burned down about 3 years ago, around the beginning of the pandemic. It's a shame, cause Teddy is a great guy, a tremendously knowledgeable source for bike information, and a real sweetheart. When it was there, it earned a full 5 stars, but as a vacant lot, it's just not the same.

Wow what can I say my bf n I goggle this shop we had a hard time finding the location but it was…read moreworth it I love the shop the owner teddy bear aka Edward was very cool very much from they era but he definitely knows his craft I highly recommend his shop to anyone my e bike hasn't had a flat since we visited thanks again Edward ps there are steps so.. but what's wrong with alittle cardio lol

I drive by this shop all time, I became aware of the shop during the pandemic when I noticed the…read morelines out the door. Looking for a bike on line on cannondale's website. This shop was the first choice from their list. The owner was cordial, knowledgeable, professional and willing to help. He explained it'll take a while before I actually get the bike. As soon as the bike was in, they called me to let me know. I love the bike, it was assembled free of charge. Thank you

Great bike brands and a variety from adult to children. Bikes are pretty pricey so don't expect…read morecheap in this store if you want cheap go to Walmart not the same quality though.

When I received my Power Goat V3, I took it to LastMileNYC for some work. They told me that they…read moreonly work on the brands they sell and they don't sell PowerGoat ebikes. So I went to a local bike shop in the east village call BikeFix and I really lucked up. BikeFixNYC is for anyone out there like me that spent several thousand for an ebike from California that has no support/mechanics here in NYC. Surron, Super73, Onyx, Ghostcat, Revv1, PowerGoat, you name it and BikeFix got you. They honestly do not disappoint. Plus they're honest and trustworthy. I brought my PG V3 for some new rear shocks and Greg did a phenomenal job. He also removed some pegs that I had difficulty with. I won't take my bike anywhere else!

Needed one screw on handlebar, and asked for air in back tires. $10, ok. Gave a tip. Left shop,…read moreblew out back tire. ugh!! Back to shop, fixed tire and when I asked the price, they said $25, but I mentioned the wall sign says $20 fixed rate. I give the $20 and they argue with me, and someone not involved gets involved and I feel like I'm being attacked. I leave the shop again, and the back tire, just "fixed" is completely flat by the time I got home 5 blocks. I thought the shop was going to be OK, but I cannot recommend it. Plus, I have a completely flat back tire.

No selections in bikes. Small shop…read more.. Unprofessional

Went to this shop and was told I was next after waiting for…read moreOver an hour someone else walked in and was immediately helped and attended. I just got up and left rode down to Heavy Metal Bike Shop on 111th and 3rd ave and got my breaks fixed .

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

Mike is a gem. Friendly and knowledgeable. Helped me out with my daughter's bike issues fast and…read moreefficient. Great bike shop. Thanks again.

When I stopped in for some air, since this shop is a mile from my house, the owner looked at my…read moreSpecialized bike and told me he will put me "on a more comfortable bike" suggesting that I bought a bike that I do not understand or is out of my ability. Rude? Yes. When I shopped for bikes for my kids, I bypassed the place and bought mine in Ft Lee! After 20+ years of patronage, I am never to step in there again because the owner condescends on his customers! Not everyone who rides a road bike rides 10,000 miles, but a local shop owner should not make them feel inferior when they have supported them for so many years.