Our kids have seen huge huge improvement since taking lessons here. The instructors are well…read moretrained, the kids feel comfortable, and they have really learned a lot of water safety. Well worth it! ​​

I rarely leave negative reviews, but I feel it's important to share our experience, especially…read moreafter reading other reviews and realizing that several families have had experiences similar to ours. These swim lessons were a significant investment for our family, and over our last eight sessions, we experienced repeated cancellations, rescheduling, and poor communication--all due to changes on their end. At one point, we drove to our scheduled lesson only to find the building closed because no one had notified us it had been canceled. We were also moved from the day, time, and instructor we initially paid for, and had a last minute cancellation due to us only being the lesson for the day. Throughout it all, I remained patient, flexible, and understanding. However, the final scheduling issue for a makeup lesson from their cancellation was handled in a way that felt dismissive and disrespectful. After weeks of accommodating their changes, I simply requested a refund for our last lesson because I no longer felt comfortable continuing. Unfortunately, the owner, Holly, never responded or honored that request. At $72 for a 30-minute lesson, I believe families should be able to expect reliable communication and professional customer service. This review isn't about one cancellation--it's about a consistent pattern of poor communication and a lack of accountability. I hope this feedback encourages improvements so other families have a better experience.

I couldn't recommend this place more. They've taught both my boys how to swim. It's always clean…read more They keep the pool warm.

We love Little Ones Swim. Angela is the absolute best! My son has had so much improvement in his…read moreability and confidence to swim with only a few lessons. These are not your typical swim lessons. Angela focuses on the technique of each swim and makes sure each kid gets the attention they need. I highly recommend putting your kids in Little Ones Swim.

We've been bringing both of our kids to Silver Bear Swim School since they were very young, and we…read morecouldn't be happier. The instructors are amazing, patient, knowledgeable, and truly care about helping each child succeed. The office staff is always friendly, welcoming, and incredibly helpful as well. What really sets Silver Bear apart is how personable everyone is. They take the time to get to know each child, build relationships with them, and make them feel comfortable and confident in the water. Because of their dedication, both of our kids have become such confident, capable swimmers. We highly recommend Silver Bear to any family looking for a swim school that genuinely cares about their students!

Great place and great instructors. My son really loves it! Best place in Reno to learn swimming.read more

We just had our first tadpole lesson for both our kids with British Swim School at the Plaza Resort…read moreClub hotel and were pleasantly surprised with both the quality of the lesson environment and the overall program. It seems like getting kids into swim school in Reno is more difficult than getting our kids into Harvard. Some waitlists were over a year! Luckily we were able to get into British swim school without a waitlist! Thank goodness with the summer approaching.   The instructors were very knowledgeable, professional and great with kids. We as parents felt like we had some great skills to work on before the next class. Salvador was exceptional in his delivery, and we feel very confident in having him teach both our kids (older one is now a starfish and working towards separation from us in the water). Salvador was also the best swimmer I have ever seen in my life. I hope my kids can swim like him someday!   We were not aware of this hotel before attending class and it was extremely nice and well maintained on the inside. It has a chic atmosphere and a really nice pool. The pool area was surprisingly large and very well maintained. I also heard there is a speakeasy bar that's there. Maybe we will check that out sometime also. The staff there were super friendly and helpful and provide detailed instructions for parking in their onsite garage. I most likely will be recommending the Plaza Resort Club Hotel for my out of state family/friends when they visit.   I would highly recommend the British Swim School of Reno to anyone that I know. There is no waitlist!!!! I'm so happy to have our kids in swim lessons and get them ready for the summer.

Happy infants and toddlers playing in the water while learning important water skills! The facility…read moreis terrific.

I wish you all would have at least a couple nights a week available for people who work day shift…read moreand want to swim laps after work. Even just a couple of 5-7 pm nights would help. Having a hard time finding anywhere in Reno that isn't packed or far away. However, when I was between jobs the morning exercise class was very good. Just remember us working folk please. I only live 3 blocks away and still can't use the facility. If you publicize these hours I'm sure you could get some ROI too.

Very disappointed in pool hours and open swim for families during the summer. Customer service…read morecalling the pool is lacking and not receptive to booking events for school events or large groups. Pool should be open in afternoon for kids during the summer. Staff needs customer service training when speaking to the public. This pool would be utilized more if hours were receptive to families and schools in the neighborhood. The facility itself is very nice and some showers may need fixed in locker room.

The people running this school are wonderful. They are…read moreknowledgeable, patient, and kind. I recommend it!

We love the British Swim School! We were so impressed to find a swim school that had availability…read morewithout a waitlist and amazing instructors. My 10 month old twins loved the classes and are now fearless in the water. Scott, the owner, is thoughtful, kind, and motivated to help kids succeed. We are so happy this opened in Reno and would highly recommend it to anyone looking for swim lessons for their kids!

Great friendly staff. The place is alway cleaned and…read moreorganized! All of the equipments worked well nothing was out off order. I definitely enjoyed all off the gym space. I never took advantage of the free day of working out with a trainer. But, I saw how the trainers interacted with their clients and I enjoyed watching.

Since my first day @SportsWest, I've never had a bad workout. The Cleanliness, Staff, Amenities,…read moreplus it's 24hrs!! Can't ask for a better gym.

Parkway Athletic Club's facility include great amenities such as indoor swimming pools, saunas,…read morefree weights, weight machines, training rooms, steam rooms, yoga and pilates classes. The gym is modern, clean & staffed by over the top friendly professionals. It's conveniently located right off the i-80 freeway in the St. Mary's health complex. A multi floor parking garage makes it easy !!

Massage time! I…read morethrew my back out and Shannon was a life saver. She is fantastic! Tentative, caring, and the rooms ambiance is perfect. As a busy mom I am so grateful for a gym who offers this service where I am able to come get a massage while my kids play in the daycare area. Shannon is also a personal trainer at the gym and I can tell you she is equally amazing as a trainer. She truly cares for her clients and their growth. Get your next training session with Shannon then book a massage with her while you're at it! Thank you Shannon, I look forward to my next massage. So grateful for you!

My granddaughter has attended Silver Bear since she was a baby. Today we attended her last class!!…read moreShe starts kindergarten and needed the summer off! It has been amazing!! She learned safety and how to exit the pool if she fell in. She can swim well enough to get to safety !! All the teachers and staff are amazing!!! I appreciate all they have taught and the dedication they all have to these kids!!!

So far so good! Little 7 month old we have has had her 5th lesson and they do a great job of mixing…read moreit up. Classes are 30min, and Miss Maddie is our instructor. They are efficient, and do the basics which is great. All around enjoy taking her here and learning how to swim. Safety first!

Visited Reno for the weekend and was looking for a fully equipped gym to get my workout in…read more Stumbled upon this place via google. The owner, Matt, was quick to respond when I gave the gym a call and provided amazing customer service! He even swung by the gym and introduced himself. Gym is fully equipped with several cardio machines (stairmaster, bikes, treadmills), free weights, benches, turf area, cable machines, resistance machines, two squat racks and much more. In addition, for an extra cost, you can have access to their Recovery Room which has infrared saunas, compression boots for lowerbody (I believe hips too), and massage guns. There are also small lockers that are available for use during your workout. The gym is very clean and all of the equipment is well-maintained. This is my first time at a privately owned gym and I can see why people lean towards em. If you're local, I HIGHLY recommend checking this place out and getting a membership. I will definitely be coming back here anytime I'm up here visiting! Thanks again, Matt!! Other notes if you've made it this far in the review: gym is easy to find, parking wasn't an issue on a Friday morning, music plays in the gym at an appropriate level in case you forget your headphones lol, they have a built-in water dispenser, sanitizer wipes are conveniently placed everywhere throughout the gym and are well-stocked, a lot of natural light coming through the windows, has a lot of other workout equipment that most gyms don't have. For the rest, you'll just have to come and check it out yourself! Again, HIGHLY recommend this gym!

Awesome. Visit this spot during winter break. Emailed the owner about upgrading my 24 hour pass due…read moreto picking the wrong one. He texted me within 30 mins to help me anyway possible. Very clean, simple and got all the stuff I needed. Would recommend visiting this gym again. Love the massage room, sauna, clean restroom and 24 hour pass.