Have played at this course before and never had a problem. The personnel are nice and reservations are really easy. The course plays very well with good tee boxes, well maintained fairways and lightning fast greens.
But this time, all didn't go so smooth. There was a confusion about the number of players. I had called and corrected for 4 instead of two, and they were confused about the name on the reservations, I had the paper in hand.
We had cart #11 and it was pretty much trouble from the third hole on. The brake wouldn't engage and it was tough to park on the slopes because it would begin to roll away. On number #4 the cart became slower and hard to keep up, but grin and bear it, we rolled on, until the fairway on #6, IT DIED.
We were in the middle of the fairway and had to push this heavy cart towards the cart path and hopefully the shade, it was becoming a little hot.
We flagged down a maintenance person, who said he would call it in. He even had to push this heavy cart up the cart path to get it into the shade. He left us and no one came. We let two groups play through thinking that the cart was on the way. We called the Pro shop and Patrick didn't know anything about the cart. We decided that we would take the other cart and go back to the pro shop and get a cart. We met the new cart about half the way back to the Pro shop and followed them back to the dead cart. We did the swap out and proceeded on to #7. Frustrated with the cart and the delay we didn't play well at all during the final two holes.
Who's responsibility is it to ensure that the battery is fully charged and who checks the battery when the cart is put on the line to send out on the course?
We paid $72.00 for 2 rounds of fun golf and ended up with a dead cart battery and frustrated play. . . . read more