The first year I didn't see any issues. Since then, the big window in my dining room has water fill…read moreinside the casing of the window sill because weep holes keep getting clogged up. The slider in my spare bedroom doesn't roll on the tracks smoothly. Since having them install all new windows and sliding doors, it has not improved any utility usage improvements. These Milgard windows and sliding doors are crap. Same yourself heartache and go elsewhere for Windows and Sliding Doors.

I think this company did a good job. Their price was fair and they were thorough. Jon helped me…read moreplan the windows and did a good job. I made it more complicated since my builder asked me to manage the window order but the design came out nice. I am very disappointed in the window manufacturer, Milgard, however. Three windows had to be replaced immediately and now 2 don't close and one leaks. The windows have not even been in 8 months at this point and the house hasn't been lived in since I don't have occupancy yet. Still waiting to get it re-evaluated by Milgard for the second go around. I would use Enchantment Windows and Doors in the future but only if they used another manufacturer. My builder feels my Milgard windows/ doors are worse quality than the builder grade he uses for home flips.

We have used Pinon Window and Door for two new housebuilds. Their product is great and Rebecca and…read moreher team are terrific to work with. All of our windows and doors arrived on time and Rebecca was very reachable and responsive to our needs. We chose the Anderson 100 series because they look good and fit our budget. We ended up using black frames on the exterior and interior, and they look stunning. I would highly recommend Pinon, and would now not use anyone else.

This is, by far, the best window and door showroom we've been to in Albuquerque. Not to mention,…read morethe customer service is top notch. They are super knowledgeable and very helpful. They don't just try to sell you the most expensive products, but they give you honest advice from first hand experience. We are going to be building our house and windows have been a long process because I want to make sure we get the right products for our forever home. For some reason, with all of the research I've been doing, Pinon Windows and Doors never popped up on my radar to check out. Luckily, I was looking for a particular sliding door and their business came up on Anderson's website as a place that sells the door. Thank goodness!!! Definitely check them out if you're in the market for Windows or doors.

HORRIBLE QUALITY. Horrible installation. Horrible service. Horrible people that run the place. DO…read moreNOT GO HERE. They screwed over my parents twice so far Calling them up for the 3rd time now. What should have taken max 1 month has now been over 4 months as they got the first order wrong. Now the, second order is wrong. What the hell!? I'm really confused here. All fricken dang four window frames are scratched to hell. I CANT BELIEVE YOU WOULD SCREW OVER PEOPLE LIKE THIS. Unbelievable. DO NOT GO HERE. DO NOT GO HERE. DO NOT GO HERE.

We purchased our new windows from Lewis in early May of 2025, then Steve came out to take exact…read moremeasurements about 2 weeks later. From that point on communication from Window World was a bit lacking. I called them at least 2 times looking for a status, and each time the phone call concluded with a young lady saying "let me do some research and get back to you." Both of those calls were never returned. During the second week of July I contacted Lewis and let him know that we were hearing crickets from Window World. He advised that he would have the installation manager contact me the next day to give me a status report. The next day I received a call from the scheduling manager and she advised that our windows should be in on that day's truck. Long story short, we scheduled the installation for July 14th and 15th. On the morning of July 14th, the crew showed up 15 minutes early. That impressed me. They really seemed to be on the ball. Unfortunately, that momentum quickly faded as the day unfolded. Sometime around 10am the crew removed the three front windows in my living room. They replaced one and left the other two holes wide open for the rest of the day while they proceeded to change every other window in the house. They finally got back to the two gaping holes at about 4:30pm. (..By 3pm I had 10 million flies breeding in my living room and the temperature was a comfy 90 degrees..) I couldn't understand why they removed the three biggest windows in the house and then left the holes for two of them open while they changed every other window. I learned why later in the day. A very annoying part of the entire experience today was that the crew could not have cared less about closing gates. My backyard is set up with multiple gates to make sure that my dogs can't get near the street. Every time they went through any of the gates, they would leave them open. I even asked the foreman to ask his crew to make sure to close gates - because they didn't speak English - but this didn't help. Every time they went through a gate, they left it open. This happened repeatedly. Do none of them have family pets? The real kicker in all of this is that at 5:30pm I was told that the crew didn't have the correct window to fill the last gaping hole in my living room. I tried to call Lewis and went to voicemail. I tried to call Steve and went to voicemail. I called the Window World main office, and they promptly transferred me to...you guessed it...someone's voicemail. Not sure what to do now. Someone is supposed to call me back. On July 15th, after a few more calls, I finally received a return call from Window World and was told that they would need to re-order the missing window. It would take about a month "if we're lucky." I now have a 60" x 43" piece of 1/8" plywood in place of my front window. It hisses when the wind blows and I'm willing to bet it will leak if it rains. I've lived in New Mexico for 47 years and for the first time ever I'm praying that it doesn't rain. To anyone considering new windows in their home, please know that my wife and I are VERY much regretting our decision to go with Window World.

Isaiah helped repair two antique mirrors that were falling apart. he glued the frames and…read morereinforced the backing. Not only that he came to my house to pick them up.

I reached out to a few other places that were going to take quite some time to get our window…read morereplaced. O Y P came out the same week AND replaced the window that same week also. Extremely fast and efficient. The pricing was extremely reasonable too, which is hard to come by now. Very professional and reliable, will be using O Y P for any future needs as well.

well, I had a pleasant experience when the sales lady came She was very knowledgeable and it was…read moreeasy to understand what she was selling. She was very knowledgeable and it was easy to understand what she was selling. Then I have to deal with the who does the schedule. And this is why it's only getting three stars and I haven't even had the yet Because I live out here in Edgewood and it's April, it's usually hoy and the weather is very unpredictable one day it's in the 70s the next day it's in the 50s so with the schedule the week is nice until the week. I have to get my windows in and then it's crappy so when I know what's going to be I have called in and it doesn't matter. She is argumentative. It's like she doesn't get that. You don't want Dirt in your house blowing 60 miles an hour and I have the two biggest windows in my house going in and I her that wants to put it off for two or three months down the road and I'm like that's not gonna happen either so she just has no common sense or obviously she doesn't live here. She must live in where there's plenty of just doesn't get it so three times I've had to call her I've had to argue with her. It just really gets old if they just can't say OK let's just schedule that day and be done with it but no, she has to argue with you. It's really been that the worst part of all this and I should've went with another when I was gonna have to deal with somebody like her and again I haven't even had the windows installed yet. This is what I'm putting up with.

We would like to thank Antonio and Jesus for doing a great job on our window installation. The…read morequality of work was excellent and they did a very thorough job of covering furniture and cleaning up afterwards. They communicated effectively, letting us know when they would arrive and return to finish up the work. The window quality is great and we had a much better experience with getting a quote compared to our brief experience with Dreamstyle. We'll use accent Southwest when we need more windows in the coming years.

After three attempts ordering a pair one panel shaker interior slab doors from HD, each time having…read moremonths long delays, and then, the doors always came damaged, I was told about Pat's Doors. I gave them the same order and they gave me a delivery date. I was skeptical after my last experiences. I got a call from Pat's when the doors arrived on time. Went to pick them up and they were beautiful. No footprints, no beat up edges, simply a beautiful set of doors. Pat's team loaded me up, end of story! The best part of this is that the doors were actually less expensive coming from Pat's than HD, Lowe's and everyone else. Great service, pricing and quality! Thanks again to everyone at Pat's Doors! Bill

Pat's Doors has the best customer service. Yvette helped me select doors and hardware for two…read moreseparate projects. Beautiful Knotty Alder doors for condo remodel and great hardware options too. Installer recommended by Pat's is amazing: Ask for Tony. His crew went to Santa Fe for 2 separate jobs and everything is perfect and good pricing too. So happy with the results.

I highly recommend Beaver Overhead Door! I found them to be reliable and ethical. Dustin…read moreEnriquez, the service technician was extremely knowledgeable, professional, and efficient. Due to Covid 19, he arrived wearing a mask and kept a safe six foot distance throughout the call. He repaired the issue I was having with the door closure, and even provided additional services by oiling the springs and examining the motor unit to ensure there was no long-term damage. He was very polite, and educated me about the problem without using unnecessary jargon. Beaver Overhead Door is an outstanding company with first-rate service technicians!

From the owner: Locally owned and operated, Beaver Overhead Door Company has provided garage door repair, sales,…read moreand installation services to Farmington, Albuquerque, and the Four Corners area since 1978. We serve commercial and residential garage door clients, and are proud of our efficient, friendly, and honest technicians. We are a C.H.I. Platinum Dealer and offer a complete line of high-quality garage doors, as well as garage door openers and custom overhead doors.

sent someone to look at my windows and then provide an estimate...never heard from them again.read more

NO, NO AND NO. Took a 14K deposit and never ordered the windows. Has lied to us for months. Find…read moreanother window company....