Our HVAC guy recently retired. Naturally our heater blower thing (sorry I don't know the exact…read moreterm) went kaput yesterday, on a Sunday, when it was beyond cold. We weren't sure what the problem was as it had just started making loud clanking noises in the past few days. Then it made quite possibly the worst crashing sound (accompanied with a burning smell) which is honestly the last situation you want when it's 7 degrees outside. Anyways, it was by far the worst case scenario. We couldn't call our usual guy as he's on a beach somewhere in Florida. Our options were limited being a Sunday and in the midst of a deep freeze. Luckily Dennis came to the rescue! We called about five people and he was the first to respond. He came to our house in about an hour and instantly determined what the problem was. Like literally in less than 10 minutes. He had to go back to his shop to see if he had the part - which luckily he did otherwise we would have been screwed (and beyond cold!) He returned about two hours later with the ginormous part and fixed our heater. I'd definitely recommend him and his work. Especially if you find yourself in a jam on a weekend (sorry Dennis!)

I have been using Dennis for years. He is great! When, my heating unit failed to work and the…read moretemperatures were in the teens I called him for help. He was able to come out the same day and fix the problem. He has always been reliable and personable. He has helped me keep my heat pump working without replacing the whole unit. He is trustworthy and I have left my keys for him and he even watches out so that my dogs won't get out or get in trouble, while he is fixing my unit. I recommend him highly. The phone number is not correct. I will check it out and correct it.

I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

I have used Cold Comfort HVAC Services many times and I won't use anyone else. They are honest,…read morecompetent, hardworking, and have reasonable prices. It's extremely rare to find a company with integrity these days that believes in great customer service. When you call them there is no need to have any anxiety. Relax, you will be in great hands. I give them an A+++++++ rating. I highly recommend.

When we moved into our house 24 years ago, Davis & Davis was servicing the existing AC and heating…read moreunits. We stayed with them ever since and we're so glad we did. Every time we had an issue with our HVAC (which isn't often), technicians arrived promptly, diagnosed the problem and implemented lasting solutions. When the existing AC and furnace reached the end of their natural lives, they replaced them for us and the A/C unit performed well for 19 years and the furnace is still going strong. Can't recommend them highly enough!!!!

Very disappointed long time customer. Less than a week after I renewed service contract and had…read moremaintenance my HVAC, I had an issue. I called on a Sunday and talked to answering service three times and they assured someone would call. My problem simple and complex but didn't require a visit, I just needed to ask a question to rule something out but they couldn't be bothered and were quite rue about it the next day. I'm not surprised - it's sort the way of the (non) service industry today and especially in this area with its incredible wealth and overpopulated area - there's always more customers so there is not much effort to keep customers or even treat very long term customers with respect. In any case, I'm loyal but when I'm mistreated m, I'll shift my loyalty. I know D&D doesn't care. I unfortunately have a contract for another with them but I'll be calling others as my AC unit is quite and I know it needs to be replaced in next few years and I need a reliable HVAC company. If you are looking for service, I recommend looking elsewhere.

Zero stars. Negative 47, even. Run away. In Dec 2014 they replaced my HVAC system and I have just…read morelearned that nearly every part of this was done wrong. Then they had the audacity to claim they did a "direct replacement" and tried to blame me for the deficiencies. Do yourself a favor and stay far away from this company.

Im grateful that the universe matched me with this company. I was having some extreme challenges…read morewith my heat pump and it wasn't easy to fix. This company, and its contractors, was patient with me, explained everything along the way, and did their best to communicate scheduling conflicts. I must also mention that they are kind men, which isn't something I encounter often. Thank you W&P.

We have had nothing but good experiences with this company. They even solved a 20 year-long…read morestanding problem with our two zone HVAC system. John was particularly helpful in trouble shooting and the plan they developed was carried out quickly and professionally - and it worked. We just had our furnace go out during this cold snap and they got someone out to see us ASAP. The front desk folks are professional, friendly and helpful. They're our go to for HVAC!

Tech from BMC Clover parked the truck so that it was less than 2 ft from my driveway. It was…read moreblocking my vision entering and exiting my driveway. When I asked driver to move he became defensive, beligerent and agressive in tone. Even use the F- word. I will NEVER USE BC CLOVER and DO NOT RECOMMEND this company to anyone. A company that has a person representing them who lacks accountabily, doesn't follow county drivewary clearance laws, and is hostile, rather than apologetic, and is not someone I would entrust in my home or een my neighborhood. Bad business practice!

Was getting neither AC nor hear, thermostat clicked without anything turning on, and then learned…read moreour HVAC service rep had recently retired. Based on neighborhood recs, called Ian and he was able to get someone out same day, who replaced our transformer and repaired our electrical box. We found IG HVAC responsive, reasonably priced, courteous. Highly recommend.

Professionalism, Punctuality, Quality, Responsiveness, Value…read moreIan knows his business! He is honest, reliable & only sells what you need. He does not put profit ahead of honesty & integrity. His crew are hard workers & do a great job! We appreciated their conscientiousness in wiping their shoes before coming inside - each time. Closing the door, working quietly & neatly. They are polite & patient to explain and answer a question. They are neat & seem to know their business. They clean up & cart away all the trash. We are very happy with Ian & his guys. It's been a few days with our new system & our home is definitely more comfortable.

I've relied on Cool Breeze for emergency work and general HVAC and every technician is incredibly…read morethorough, friendly, and never trying to upsell.

Will not use this company for hvac in the future. We were satisfied with the plumbing side.read more

We have mixed experiences with company, trending negative…read more We called them last summer for an AC issue which they fixed promptly and at reasonable cost. A request this winter for routine furnace check up couldn't be scheduled until four weeks later. At that time also asked for an estimate for furnace replacement for which a tech was available the same day. Tech promised to send us a quote that night - the quote never arrived despite multiple requests. The tech who came out for the routine check up verified our observation that the control panel of the humidifier was not working and promised to send us a quote for replacement. Guess what - quote never arrived. We paid $205 + credit card fees for the visit but never received a statement of work or even a receipt. On the plus side the techs come out at the scheduled time, seem knowledgeable, and behave professionally. Too bad they don't have time to send out promised quotes!

Old school organization that has been around for years! We have been using this company for a long…read moretime and have always been super happy with the outcome.