I don't know what is going on with this company. They were fine when I last ordered garden…read moresupplies in November 2025. This year, prices are indeterminate, and the delivery charge was doubled. This is excessive even with an expected fuel surcharge. Prices quoted by new staff don't seem to stick. I am about to cancel an order after the "official bill" was provided, somewhat in excess of what I was expecting based on a conversion with the staff onsite when I placed an order. This is no way to run a business.

You get a great bang for your buck at Boulders Plus! Mark is a pleasure to work with and aims to…read moreplease. Great place to get all kinds of landscaping needs when you are tired of the usual scene and weeding!! Thanks Guys!!

Best service you could ask for. Honest, reliable, fairly priced and they stand behind their work.read more

If I could give them a zero I would. They are the worst! Our water pump stopped working and they…read morewere only to come out and change the pump because we already had a different company do the assessment of our water system. They sent a guy out who apparently did an assessment without telling me. Long story short we ended up not using them because they decided to mark up the price that they originally told us. From $3K to $5K, then they billed us for the techs assessment. "They NEVER said anything to us!!!" and just sent a bill. When we called to attest the charge they just yelled and were extremely rude on the phone and wouldn't hear us out. WHAT A BUNCH OF LIERS!! They definitely need to go out of business. WORST EVER!!!

For the past couple of month, I've been going to Lowe's and Home Depot for house projects. And so…read morethis is my overall review of how Lowe's is. Products: 3/5 So the products they offer in terms of appliances and small DIY projects are good. Though, anything in regards to landscaping, it is pricey. So I would recommend going to Home Depot as they offer better deals. This Lowe's is pretty misleading. For instance, there is a gazebo inside the store that I inquired about because there was a $200 reduction fee; and customer service tells me it hasn't been available for 3 months. That is misleading. Because why would you have the gazebo with the product listing as if it is still in stock? And for 3 months. This is the same issue we had with their sheds. Customer Service: 2/5 It varies. When I go to gardening or even at self checkout it is good. I will say that it is pretty messed up that Lowe's lets their elderly employees work in the cold while the younger employees are inside. Just saying. Other than that, the customer service center could use some work. There are a couple of employees who are very nice and helpful. But the ones that could use extra training, it is memorable and should be noted. I'll give you an example. There was a girl in customer service who I was returning the Bissell Carpet Cleaner rental. She noted that the bottom of the rental was dirty. I didn't know you were supposed to clean that spot. She offered me a broom to clean it, but I declined and said I'd pay the extra cleaning fee. [I had other errands to run and didn't have all the time in the world to clean it.] Immediately, she was annoyed and quickly tried to get rid of me. However, I had another transaction which I had to bring up. Please note. I am 7 months pregnant and 5ft tall. I ordered two 6' tables and 8 chairs. They brought out my order. And she didn't even allow me to bring my car up to the front so I wouldn't have a hard time. In fact, I hauled my order to my car. What have I learned? Even though I'm pregnant, I'm less lazy than some of the girls in customer service. To Lowe's, I had to point this out because if you keep hiring more people like this girl, I am certain you will lose more customers. Website/App: 4/5 The app is pretty nifty. It keeps track of your receipts and so on. I think that's clever, because I lose my receipts quite easily. The app is nice in that it can help me locate the items I need if I go to the store or if I order online it lets me know when my order is ready. The main issue I have is when there is a high volume that the Lowe's employees don't immediately set aside when you place the order. Because the app will charge your card/bank account. And when they are out of stock, they force cancel it. And it takes awhile. So, that is something Lowe's needs to work on.

Appliance Supervisor misrepresented her job title as Appliance manager when…read more I asked to speak to her manager over her refusal to price match an electric range citing $50 discount cannot be handwritten despite initialed by Home Depot. She denied having business cards. An Assistant Store Manager was dismissive 'I don't see it going anywhere'. Lowe's doesn't answer calls! (209) 385-5000. Complained to Corporate.

Everyone was kind. Have always enjoyed shopping here. until now .. my boyfriend went in to buy a…read morefarmhouse faucet. and a sink. He was not definite which one to get so Kelly helped him. so kind of her. but overall charged him $200 more for just the faucet. I called to ask why when the same item is on Amazon for $200 less. She says that's her fee for helping. So overall when shopping here be sure you know exactly what you like and know what you want. If not, they charge you a $200 fee per item additional

This will be my second review on this place. I can't say it enough the best in the business with…read morecustomer service. I am a service tech that travels as far south as Madera and as far north As Lodi. No other supply company compares. No other Ferguson's gets close. I don't want to down talk anyone as much as I want praise and the Merced location. Santiago,Jose and Bruno are all helpful and you get the feeling that they like what they do. Thank you guys for making my experience excellent every time.