Marcel & his team are amazing! This is our 2nd time hiring them due to water damage at our house &…read moreI am very happy with the work they have done. Great communication with Marcel & he was always there to answer any questions or concerns that I had. I was able to get a brand new kitchen remodel & bathroom remodel due to the water damage! This is the team you need if you have any water damage!

I called Masters, INC. for a roof leak that I had after the first hard rain this month. Marcel and…read morethe team immediately responded and came to my home to assess the damage and put a tarp over my roof. They arrived wearing masks and ensured all safety measures were taken. One thing that stood out was Marcel's "Customer First" service. He was professional and really took the time to assure me, as a customer and new home owner, that I understand the next steps. Thank you Marcel and team!

I contacted Paul Davis regarding water damage from a kitchen sink leak. As a first-time homeowner…read moredealing with a restoration claim, I had a lot of questions about the process. Unfortunately, communication from the project manager, Matt, was disappointing. When I asked him to explain what would happen next, he replied, "Sure," and then sat in silence until I asked if he was going to explain it right then. The explanation I eventually received felt rushed and incomplete, leaving me confused about who was responsible for fixing the plumbing leak versus the water damage restoration. And this was the same with every single question I asked. I understand now that restoration companies typically handle mitigation while a plumber and contractor handle the plumbing repair and reconstruction. However, that should have been clearly explained from the beginning. During a stressful situation, clear communication and professionalism are just as important as the restoration work itself. Unfortunately, that wasn't my experience with "project manager" Matt.

I would give this place NEGATIVE stars if allowed. I am 4 1/2 months on a very small project and I…read morecan't get it completed. This is the MOST unprofessional, unorganized company I have ever worked with. I DO NOT RECOMMEND.

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

Brian was super helpful in walking me through the mitigation process. He was thorough in his…read moreapproach. Highest 5 star rating.

Called in to get a free consultation regarding a property that I just rented out recently, and…read morediscovered mold within the insulation, and I didn't want to scare away my tenants. This is a new experience for me, and I had no idea what I should do. I looked it up on Google, and this was the first company that came up. I spoke with a woman named Luisa. She explained the process to me very thoroughly and was super patient in answering all my questions. I did not end up going through with setting up an inspection. I wanted to get a second opinion before moving forward, but she definitely took care of my needy questions and set my heart at ease. I was freaking out, and she was super helpful and polite. Not sure if she will be expecting this, but I definitely recommend the consultation if she's on the call!

***UPDATE as of 7/13/26 10 DAYS+ $0 has been received from this company. I thought I would update…read moremy review due to company's response on this post. The company has since came out to fix part of the damage that they caused. We have since worked with another vendor through our home insurance to find that actual leak which was within the shower. The water damage cause has been shown to us and proved through reading with a meter and pictures have been provided where the water is leaking down along our tub out to the specific area of the carpet in our room. It is further confirmed that rainbow restoration immediately assumed the leak was in the wall adjacent to the Carpet. That is when they hammered into the 2 x 4 to check for moisture and punctured that pipe. The water continued to leak after they fixed the damage they caused which led us to finding the actual leak through a very thorough assessment by another company. I will not be changing my review. Unfortunately, through the very poor assessment and not checking that the leak had resolved. We had to move forward with having our Carpet and baseboards fully replaced only to find out that they had only fixed a leak that they created and not the source of the moisture. The source of the moisture runs from the shower throughout the enclosure down the tub line directly to the spot that they took out a chunk of my wall, where we also had to have drywall repaired. Please consider this company and standby during visits to the home. The tech that assisted us was of great integrity and very apologetic for this mistake. It was the management who tried to blame us and say they must have punctured a very rare part of the pipe and made a previous issue larger. We have since proven that to be a lie. *** we also never asked for reimbursement for mold, remediation or anything like that. We asked for reimbursement for displacing our family during Father's Day weekend due to negligence. We did not have a leak issue where we had to move out of the home and shut off the water prior to being serviced by your company. We are actually still dealing with the issue and the leak and the water does not need to be shut off we just do not need to run that shower to stop the water from running. We asked the company to make things right. We ask them to pay for the cost of displacing our family for multiple days into a hotel, the cost of repairing the drywall that they damaged and the pipe that they damaged. We had no issues addressing a moisture situation that was not caused by their company. Please let me know if there is anyone who can get in touch within this company. We have since been displaced from our home after having a tech come out and are in a hotel. Our dog has been in 100 degree weather and the GM first refused ownership when even the tech apologized for the mistake of damaging a pipe and water spewing out. He then reached out appearing to attempt to rectify only to not respond for another night. Please reach out to me if you're in management in Rainbow Restoration and are not Param. I would note the tech that came out was honest, kind, and accepting full responsibility. Erik also came and was very helpful and understood the tech made an error. During Param's conversation on the phone with me he admitted this is rare and he should've went into a 2x4. Our homeowners insurance sent out a plumber to review who said the fracture on the pipe was not companies response on this post to wear in tear but deliberate puncture by force. Everyone is in agreement the tech made a mistake. However, Param is unwilling to accept this is a separate issue from the preexisting issue we called about. The house was not unlivable and we were not displaced prior to working with Rainbow Restoration. The plumber Param sent to my house stated he couldn't find another leak so the tech "probably" punctured the same exact (rare) pipe in the same exact spot there was a leak cause water to spew out and create an emergency situation. We are only seeking for the company to rectify the new problem they have created so our family can move back into our home.

Central Valley Water Restoration SAVED MY HOME. I genuinely have no words for how grateful I am…read more Tico and his team are incredibly special human beings, and I will forever be grateful. On Tuesday night at 10 PM I walked into my father's home after 1.5 weeks of being away and my dad away on Hospice dying to a massive flood caused by the refrigerator. I panicked and ran toward the refrigerator and fell so hard... I didn't know what to do so I took a photo of the leak and I input it on ChatGPT and CVWR was the first company it recommended. I called it and Tico picked up. He could hear the distress in my voice and in 30 minutes he and his entire team were at my home saving it. They cleared out all the water and the entire downstairs. This job was not an ordinary job, even though leaks are not ordinary... but there's a hoarding situation going on and my dad's home and they had to move so much out. They worked till very late and were beyond professional and empathetic toward my situation. They then left multiple dehumidifiers and air scrubbers for days to help stop the mold growth and dry out my house. Their team does everything from mitigation to reconstruction. Every question I asked, Tico answered in detail and I completely trusted him. He was incredibly knowledgeable about insurance and has a good working relationship with my insurance adjuster. There really are no words for how incredible this team is, and I would recommend them till the day I die. I've been having an extremely hard time in life so being treated with empathy and kindness during this time has is just above and beyond. If you guys read this, God bless you all, God bless your families, and thank you. Thank you really isn't enough.

We were so thankful to have found Central Valley Water Restoration through a local plumber. We…read moreneeded some tile work done in our shower, and they immediately stood out for their responsiveness and professionalism. They reached out quickly, came out right away to review the project, provided a quote promptly, and completed the work beautifully and on time. We also had been waiting on another company to finish repairing our bathroom cabinets from water damage. Central Valley Water Restoration let us know they could take care of that as well -- and once again, they moved quickly to get us scheduled and did a remarkable job. We are so grateful for their excellent communication, quality craftsmanship, and kindness throughout the process. After months of waiting on another company, it feels so good to finally have our bathroom back to normal. Thank you for showing up, doing beautiful work, and being such a pleasure to work with! -Steele family

Mike did a great job with my mother's house! The carpet is amazing now. He called me when he was…read moreon his way to the house, and arrived at our arranged appointment time. All of his work was professionally completed. Champion Carpet Cleaning is the best!

From the owner: Quality Service At Low Prices - Over 30 Years Experience!read more

This is a 10 star company. Family and Locally owned. You will not find a better company for the…read morescope of work necessary when dealing with a major crisis. We had an electrical house fire that burned the entire attic. The water damage by the fire department was excessive. The house required full blown demolition and clean up - being stripped down to the studs and down to the sub floor. Complete removal of the remaining roof structure. Leaving an open top box of our house and see through walls. On a Sunday morning I mustered up the courage to call around for estimates. I left a message for three companies. Sam called me right away within the hour. The other company on Monday mid morning. The third company never called back. Sam had the heart to express his condolences for our loss and assured me that we would be taken care of. The other company was indifferent and calculating from the onset. This is what sets Rainbow apart from any other company. Rainbow was willing to work with us knowing we had no insurance to cover the cost. They beat the competitors estimate. I assure you they will out perform any company in the Central Valley. They go above and beyond in providing helping hands, consolation and strategizing when you just don't really know what to do and where to begin. They are professionals with heart, mind and soul. You won't meet better people in this world, in business or personally. Saiid and the crew of strong, courteous and respectful young men worked diligently and tirelessly. They came prepared with a positive attitude and willingness to help with all the miscellaneous extra help we needed. They helped move furniture and boxes and stuff that we just didn't have the strength or energy to do ourselves. Saiid and Sam are the salt of the earth. They are absolutely wonderful human beings. I am so grateful that God directed me to them. They have been a blessing to our family. They are forever in my heart and I am forever grateful for them seeing us through this entire experience. The interior of our house (or what remains of it) and the parameter outside was left completely clean. They sanded down the wood structure remaining and treated for mold. We are ready to rebuild. The pictures included are the progress of the work done to show the scope and magnitude of the disaster they handled with grace. Thank you Saiid, Sam and the entire team at Rainbow, you are loved and blessed always.

Near the end of our construction project, a sprinkler line failed and ruined an entire bedroom. I…read morecontacted Rainbow restoration and they came onboard immediately. The damage was immediately cleaned up, treated and repaired. 10 days later, everything was restored.