Siding Express did a full replacement of our siding earlier this year. We're so pleased with their work (and price), that I'm writing a long review in their honor.
We knew from the start that we would install James Hardie (JH) siding, so I researched contractors in our area (Wildwood, MO) that were identified as "Elite" by JH. Three contractors had received that Elite designation. We solicited bids from all three. I won't dishonor Siding Express's competitors by identifying them by name, but will just use #1 and #2 as placeholders. All three contractors went about the estimating process similarly, visiting our house, bragging a little about their experience, and taking measurements of the house.
Our house has about 4,000 square feet of living space, with a partial walkout basement. And it's all siding, no brick façade.So, we were braced for hefty proposals. Company #1 got back to us in 10 days to two weeks. We were shocked by their price and just figured it would be an outlier. Company #2 got back to us a week later. Their price was nearly the same as #1. I wondered if the two had compared notes and decided to offer the same price. Siding Express submitted the last bid of the three Elite contractors. To our great surprise, Siding Express's proposal was lower, MUCH lower. We're talking "let's remodel the master bathroom" lower.
My glee soon turned to skepticism. What if they measured the house incorrectly? Would we be hit with change orders? Are their installers shoddy? What am I missing? So, my wife and I drove by a dozen or so houses which had been re-sided (using JH) by Siding Express. Those houses looked great. I read the reviews of dozens of Siding Express customers. Their quality was consistently excellent. Finally, I called the owner of company #1. I told him the price disparity, asking if this was normal. At first, he politely questioned whether I was giving him a real number. Then he started commenting negatively on the quality of Siding Express's installers compared to his installers, but could not provide an example of a job gone bad, or a house #1 had to "correct" after being botched by Siding Express. That fellow would call me back a week or so later, questioning the legitimacy of the bid again and, finally, saying "no one could install Hardie for that price" or words to that effect.
Well, Siding Express DID re-side our house for that price, and it looks fantastic. The workers were fantastic from top to bottom. Our Salesman, Larry, checked in frequently to make sure we were pleased. The job supervisor, Damian, was a daily visitor even though he was overseeing a few other projects. These weren't fly-by visits, either. Damian was "on the job" when here. And the crew? They were efficient, hard-working, conscientious and athletic. They paid attention to details, like caulking, which is really important on a siding project.
At salesman Larry's request, my wife and I developed a punch list once the project was nearly complete. Damian and another craftsman came out to complete each punch list item. One of them was odd and unexpected. Removal of our old siding had exposed two fist-sized holes near the top of the foundation. Damian and his buddy purchased and installed cement filler material - very professionally done. No extra charge.
Every aspect of our re-siding project was done to our complete satisfaction: Price, Quality, Timeliness & Communication. You can trust the Siding Express people. read more
