Infinity Roofing. Recommended to us by a friend, Infinity has become our go to for those projects…read morethat I just won't be doing myself. I'm an electrician by trade, there are many things I will do, roofs and doors aren't on that list. Our first project was quoted by a salesperson named Aaron and it was a rip and replace of our roof. He was a good guy and came in and gave us a solid deal with all the service and upgrades I was looking for. Financed this venture through Enerbank USA and paid it off interest free in the years' time allotted. Our latest venture happened through a simple phone call. We had just dealt with the seriously cold Polar Vortex and noticed some issues with our doors. Infinity happened to call us to check on our roof and during this conversation, I had requested anyone with experience with doors. Well guess what, they do doors! About a week later a salesperson named Mark came out and gave us, the Provia doors booklet and a bit of homework. He then came back and we proceeded to build some doors, three to be exact. Again, we will be going with the 12-month interest free financing. We are excited as can be to get these new doors installed and seal this house up. In the business of home remodeling, there are many fast wheelers and dealers out there. We personally have found Infinity to be more of a partner than just a contractor in our home ventures. You really get what you pay for these days and pay for what you get, so why not deal with a company that has your back? I'll throw some pics up once our doors are installed. It was a little pricier than we initially expected but I am expecting the quality of the goods to be second to none. Another plus is not only did we get a deal for the time of year we are purchasing but we also received a nice loyalty discount of an additional 5% since we are on our second project with Infinity. That's what's up as every penny counts!

My family noticed that a group of shingles on the attached garage facing the front porch raised up…read morecoming out of the previous winter of 2025. Again this shows the quality of installation or the lack of isn't a standard this company advertises. The consumer needs to feel that a roof is installed correctly and will get at least 20 years. Again, be aware before a purchase.

Latrice was kind, patient, and knowledgeable. She answered all of my questions. The products look…read moregreat and very comparable to other high end brands.

Worst customer service ever! When we told them we were gonna cancelled getting our windows done by…read morethem. They sent their manager, Nathan Lasko, out to our house and try to talk us back into not canceling it. Even trying to convince us to just do one window. He even send out a very unprofessional email to us for the cancellation confirmation saying that we cancelled due to us not being able to afford the monthly payments and have to many other bills to pay.

I needed a very small siding repair. I was NOT interested in a two step process with an estimate…read morefrom a salseperson followed by a visit from the actual workers. I made that very clear to the scheduler. The scheduler confirmed that that could be done. I subsequently received an email confirming the appointment. I replied, repeating my insistence that I simply wanted the repair made in a single visit without a separate visit from an estimator. Sure enough, an estimator arrived 20 minutes late without any equipment. He was downright rude when I complained, saying "no one does business that way." I told him that Guardian was put on notice at least twice that I was not interested in a two step process. I would not have bothered taking time off from work had they simply told me they required a two step process. At my request, the manager called me, and I explained the situation. She was pleasant on the phone and said that she would she she could find someone in the organization to address the issue. I forwarded the earlier email for her records. She promptly acknowledged receipt. That was all two weeks ago. I never heard from her again. She did not respond to three follow-up emails of increasing urgency. The repair still have not been made, and I am back to square one. I DID receive a robotext asking me to rate my experience. (eyeroll). Stay away from these people. They are arrogant and beyond worthless unless you have a major project, and even then you have to worry about how they respond to a problem. Dear Guardian: am sorry I am not worth your precious time. It will not happen again.

Have had a LOT of communication with Guardian over the past few years. They did a sealant on our…read moreroof, but due to the age of the roof that plan did not hold up - they did explain to us that we really should have a new roof, which we agreed with and they subsequently gave us a credit off of the original quote. Workers were very diligent and hard-working. The project managers had to deal with extra problems that were uncovered when the old roof was taken off - many layers and uneven spots, for which we did pay extra. Our problem is with the follow up. While our manager/site boss - not exactly sure what his title is -was communicative during the process and did come back to follow up with some debris that was left in the gutter, etc. we told him that our large front bush got damaged. He assured us that they have a company that they work with, and that he would have them get in touch with us. That was three months ago, and I have sent him five texts, none of which were answered. While the roof itself seems fine, the lack of follow-up communication does not bode well for potential future problems.

We were purchasing a home with a 23 year old roof. We needed quick estimates so we would know…read moreexactly what we were getting into with this purchase. Elite Exteriors was able to get Zack out to check out this roof next day. The inspection and estimate of the roof on our pending home purchase performed by Zack and Elite Exteriors quickly became our #1 pick (we had 3). Zack was the only one who actually got up on the roof, took pictures and thoroughly explained how Elite Exteriors would tackle the job. The other 2 estimators didn't even get on the roof before they gave us a price. Zack presented us with... hands down..... THE BEST description of work to be performed, price and promise of exceptional service. He lived up to all of the above! We are so happy we chose Elite Exteriors and can't say enough good things about Zack.... he was a pleasure to work with!!! The roof was done in one day and the guys did an exceptional job of cleaning up before they left. The next day I looked out my window and saw Zack walking around my yard picking up smaller pieces of packaging/trash that had been missed. I would hire Zack and this company again in a heartbeat!!!

I can assure you that these photos were taken about 10 minutes before this review was written. No…read moreone ever refused to meet with you. That's probably your way of deflecting the fact that you know this is the condition of the deck as it sits here today. Not one of these photos was taken during construction or more than 48 hours ago.

We love our new roof!! It looks great! The entire crew was…read morevery kind and respectful of us as well as of the items that were in the garden beds that were in their way. They did such a great job!! Plus their clean up was magnificent! You cannot even tell there was a crew here. Everything is spotless!! Please pass on our praise and give those gentleman all a raise!!

They don't even deserve one star because I never saw them. Salesman never showed when my wife and…read moreI took time out of our busy schedules to get an estimate. Apparently his time was more important that ours...news flash, EVERYONE IS BUSY! I was willing to hand them the job, they must not need my business. Never again, very disrespectful and inconsiderate.

These guys were great. Reasonably priced, knowledgeable and responsive. Sadly this combination is…read morereally hard to find these days. Thank you to Quality Glass!

Solid work and quick turnaround from when I first reached out to when the job was finished. Would…read morerecommend.

Do not buy from these people. The worst service ever. Had to preorder the windows 3 months in a…read moreadvance. The installer came out the end of November and only did half of the windows, came back in December to finish the replacements. During the install we brought it to the installer that all the windows had scratches, that he noted. We experienced wind noise and air leaks. A outside inspector came out to inspect there install. He found caulking missing, scratches on the windows, hardware missing. Parts were ordered and they were to be in last month April. We are still waiting now it's May.

Terrible. I will never use this company again. Windows came "months later than the stated 7-10…read moreweeks. After watching a Lowes Replacement Window Install on Utube I realized that no flashing tape was used. I was told by installer that they never used any flashing tape. So he has been there 8 years and not one window was installed correctly. Also, they were to install windows on a certain date, two days that I took off work for, but left because of one window that was ordered and had the wrong measurement. Really? WTF? "Extremely disappointed with everything! Never!Never!Never again!