1. HomeTowne Windows & Doors

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New Berlin, WI

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HomeTowne Windows & Doors

3.0 (4 reviews)
Closed • 9:00 am - 3:00 pm

Services - HomeTowne Windows & Doors

Siding installation

Siding repair

Siding replacement

HomeTowne Windows & Doors Photos

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5 months ago

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Robert D.

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3 years ago

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5 years ago

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7 years ago

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Mad City Windows & Baths of Milwaukee

Mad City Windows & Baths of Milwaukee

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So, my window instillation was not the best as there was air coming in from around the side of the…read morewindows. The windows themselves are excellent, top quality, very solid. If that was the end of the story I would just give a 3 star review. However, the reason I taking the time to write this review is because of the incredible customer service this company provides. They really will go to the ends of the earth to make you happy. Anyone who wrote a bad review I can only assume never followed up with submitted an issue to customer services. They came out twice the first time they took out the trim of the window and added more insulation. Still the air was coming through the sides. So, on the second visit their service guy took out all the trim around two enormous windows, then proceeded to add by hand insulation stuffed to the brim not the cheap spray stuff. Reinstalled all the trim without any damage spend over 3 hours making sure no air was coming through. It was beyond my expectations and probably beyond the scope of their responsibility to fix the windows. I am extremely happy with how things turned out, so just want to share what a great job they did.

Just over 6 months ago we got brand new counter tops installed in our kitchen. We have 25ft of…read morecountertop space so you can just imagine how expensive these were. A few weeks ago i noticed that part of the countertop design was lifting off of the wood itself. Called their service team to get help, they said they would call back yet never did. Went on to the website, submitted a service claim, got an email that i would hear back in 24 - 48 hours.... it has been 5 days. To promise a lifetime transferrable warranty yet refuse to respond to service needs is just beyond me. I will NOT recommend Mad City moving forward.

Infinity Exteriors

Infinity Exteriors

(45 reviews)

Infinity Roofing. Recommended to us by a friend, Infinity has become our go to for those projects…read morethat I just won't be doing myself. I'm an electrician by trade, there are many things I will do, roofs and doors aren't on that list. Our first project was quoted by a salesperson named Aaron and it was a rip and replace of our roof. He was a good guy and came in and gave us a solid deal with all the service and upgrades I was looking for. Financed this venture through Enerbank USA and paid it off interest free in the years' time allotted. Our latest venture happened through a simple phone call. We had just dealt with the seriously cold Polar Vortex and noticed some issues with our doors. Infinity happened to call us to check on our roof and during this conversation, I had requested anyone with experience with doors. Well guess what, they do doors! About a week later a salesperson named Mark came out and gave us, the Provia doors booklet and a bit of homework. He then came back and we proceeded to build some doors, three to be exact. Again, we will be going with the 12-month interest free financing. We are excited as can be to get these new doors installed and seal this house up. In the business of home remodeling, there are many fast wheelers and dealers out there. We personally have found Infinity to be more of a partner than just a contractor in our home ventures. You really get what you pay for these days and pay for what you get, so why not deal with a company that has your back? I'll throw some pics up once our doors are installed. It was a little pricier than we initially expected but I am expecting the quality of the goods to be second to none. Another plus is not only did we get a deal for the time of year we are purchasing but we also received a nice loyalty discount of an additional 5% since we are on our second project with Infinity. That's what's up as every penny counts!

AVOID INFINITY EXTERIORS AT ALL COSTS…read more They did not fulfill multiple aspects of the contract, our roof has been leaking all week just shortly after installation, and the company has failed to acknowledge or remedy this. They also chipped paint all over the exterior of the house and damaged our brand new windows. In addition, they reused extremely rusted materials despite the contract specifying they would be replaced. When told of these, the quality manager came out -- he papered over some issues, said he would get back to me on others (and didn't), and told me the area with ripped metal where water was getting in was "fine" (that night, we had even more water coming in). Our package also included a "50 point inspection" afterwards to ensure everything was installed properly. Not only did this not happen, but when the Quality Manager came out in response to my complaints he admitted multiple things were missed on initial installation. These were only caught by me having to go up on my roof and check, instead of the 50 point inspection. I am more than happy to update this review should the company decide to fulfill the contract and fix the failing roof. For now, I am forced to spend my time and energy calling, consulting lawyers, and contacting NARI.

HomeTowne Windows & Doors - windowsinstallation - Updated October 2026

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