Please do not go to Dr Guida's doctor's office. In March 2023, the doctors here refused to see my…read moremother in-person when she was sick because they thought maybe it was the flu or Covid. They would only do telehealth (virtual) appointments and severely misdiagnosed her. She died days later from sepsis and what the hospital believes was acute myeloid leukemia. All of her bloodwork results clearly warranted further attention over the years yet they ignored it all. I would not trust this office at all. Clearly this is a common theme based on the other reviews.

I've been a patient with them for many years. I wasn't feeling well so I called for an appointment…read more They wouldn't see me unless I took a Covid test. Mind you, this happened after the Covid scare had ended. They said that they would send me a home test which would probably take 3 to 5 days or more to arrive. Aren't physicians supposed to take care of sick patients? Their practice has gone downhill ever since Dr. Savino retired and Maura Casey left.

Update 2: Received a letter a few days ago that they will no longer see me as a patient. Fine. Then…read moretoday I received the same letter AGAIN but this time delivered certified. Just a fine example of what a shit show the office is. Get a new office staff and maybe you'll actually have a functioning office. Unbelievable. Update: Brought new paperwork from the company handling my leave. Was told "under no circumstances will the doctor fill out new forms." The doctor is the one that messed up the paperwork and the company handling my leave needs it filled out correctly. So done with this office. Been on leave for suspected COVID. Sent in paperwork multiple times to get filled out for work. After 3 attempts, they still got it wrong and I'm still not getting paid. They uploaded a blank document instead of my return to work letter. I went to the office to correct everything and explain that I could lose my job if it's incorrect. I was told by the office manager to "retain an attorney if I get fired." Plus my doctor is away until next week and no other doctors will help me. It's a shame because I really like Dr Corsello but the office itself is horrendous.

I went to get 1 tube of blood drawn and 1 lab test. They charged my insurance $550 for a 10 minute…read morevisit and performed over $2,200 worth of tests. This all resulted in my owing over $400. I did not approve nor request additional tests. RIP OFF!

in this office they don't care about their patients, all they care about is money. after they mess…read moreup their claim with your insurance provider, they will hang on you the bill and the money that you don't really owe and you will have to jump out of your skin to prove that they are the ones that filed the claim incorrectly.

Unfortunately during Covid I had to many canceled appointment due to work and exposure I told the…read moreoffice I canceled each appointment in a timely matter I finally visited with elevated Bp and that's when I was told I can no longer be seen there and a letter was sent to me not only did I apologized literally almost begged to be seen and I was turned away so think twice all they really cared about was the money

So they lost my husbands blood work. He got it done from and outside lab from the practice because…read morethey couldn't get his blood. When we called and asked about it, they couldn't find it and made US track it down. We did and eventually got the results. I thought maybe it was just a one time mistake, but did not like how my husband and I had to do the dirty work for them. Next time when I got blood work done, they lost it again. They couldn't get my blood (I don't know how, I literally get told by every person who has taken my blood how easy my veins are), so I had to go to the lab next door. The woman who took my blood at the lab (easily, even after the person at the office blew my veins) said that they have been sending people over a lot to the lab because they can't get blood draws on people. I was waiting and waiting for my results. I eventually called and they said they could not find the results, they were lost. They said we don't know how to help you because we don't know where they are. I suggested the simple solution of calling the lab to find out the results (why would I have to tell them to do that?) They said ok, and I never got a call back. I then finally decided to do the dirty work for them, again. I finally get the results and low and behold, my blood work shows that I am prediabetic! I should have been being treated! I had to have another Dr interperet the results for me and I got started on meds to help my condition. I have even had other problems believe it or not besides this that are pretty bad, like they wouldn't approve a brain MRI for me after I went temporarily blind in my one eye. I saw my neurologist for this who is not in my insurance plan because I have been going to him for years and I love him. Insurance wouldn't approve it through him because he is not in the plan, so after seeing him for the problem he called and spoke with this office and asked if they would approve a brain MRI for me, and they said they would not without seeing me, so I made an appointment and got an exam, and they STILL said no because I did not see them initially for the problem! What?!? My neurologist had to call them and threaten to report them, so THEN they gave me a script. I will NEVER go back to this place. Its a malpractice lawsuit waiting to happen. They don't have the patients well-being in mind, it's like a circus over there.

Was in search of new doctor for my insurance had changed this is where I was directed. The building…read moreitself is horrendously kept then you go to the suite which is even worse. There are no restrooms in the back area so when you need to provide a specimen, you are sent back to the waiting room and then must march past all the patients holding your cup of urine. The lab for blood draws feels like your in a closet and once I was directed to the exam room I was appalled. Ceiling tiles removed, electrical wires hanging out, a tool box on the floor, ladder leaned up against the wall.... Awful for a medical exam room. Then the doctor came in.... Stout little Asian (http://www.healthgrades.com/physician/dr-alicia-camacho-3hk3c) woman who slammed (yes, slammed!) the door shut. I do believe I mentioned to her "Wow! That was abrupt." Then literally she barked at me "why are you here!?" I stated I received new insurance & was looking to establish myself with a practice". "WHAT?" She screams again, to which I repeat self. Exam complete, weeks later I had my blood worked faxed to my office- I work in radiology and feel our company sets the standard for quality patient care, and I sought out another doctor to treat me a little more humanely. Bedside manner - 0 office setting and aesthetics -00 awful in every way!

Not sure why 20 minutes is scheduled per patient and they let one patient take 4 slots, leaving me…read moreto wait an hour. It's just rude. I would never do that to someone else. If you need that long, you need to go to the ER!

I've been going to Doctors Care for many years. The level of incompetence and lack of…read moreprofessionalism in the front office staff is appalling. And it has been on a steady decline these past few years. I went to get a copy of my grandson's immunization records for college, the first receptionist, and I use that term lightly, typed his information into the computer and said, my computer is frozen, got up from her desk and asked the other assistant to help me. The next "assistant" typed in his information and handed me 1 sheet of paper with 1 immunization record from Aug. 23 on it and said that's all they have. I proceeded to tell her that was impossible, as he has been a patient of Dr. Hoerning for 3 years and ALL his records were transferred from his pediatrician. She insisted that was all they had. Again, I told her that was impossible. I asked if the doctor was in as this was not right. Well, she then asked the other woman if she could help me. What do you know? Out came 5 sheets of paper with ALL his immunization records from the time of his birth. I will continue to use Dr. Hoerning and Heather, as they are phenomenal, but something must be done about his office staff, before patients start looking for care at another more amicable and professional front office staff.

Doctor Darrow is a wonderful person, very caring and compassionate. She knows her practice and if…read moreshe hits a wall refers out to some good specialists. The office staff is also very pleasant and helpful.

Dr. Darrow herself seems to be a very knowledgeable and caring doctor. She will really listen to…read moreyour concern and explain things to you while looking you in the eye. The office staff is incredibly unprofessional. The assistants don't tell you who they are, if you call there, it's hard to get anyone on the phone. I called for results several times and I have to wait for them to be there from lunch or in the office, as they leave early. I paid cash for my appointment and waited on blood results. They called and left messages on my phone leaving no indication of the blood results. On the day I could reach them, I was put on hold for 20 minutes before someone would help me... and the nurse? or assistant? Lori... did not want to tell me my results, it was like pulling teeth. I had to ask questions and she hesitantly answered them. For example, I asked if my vitamin D levels were on track now. Lori told me my numbers were a little lower than what they should be and she said the Dr. said I should take a vitamin D supplement over the counter. Meanwhile... she was ready to end the call with, "your results are ready upfront at the desk". Then Lori said.. "oh why were you taking something for it"? I said, "yes, Dr. Darrow gave me a vitamin D script" that ran out. Also, when you initially go into the office, the girls behind the desk don't even acknowledge that you are there unless you say something to them. I am going to find a place that cares for and values their patients. This place, to me, is unacceptable... even if the Dr. is good. Just my opinion.

love dr a and his wife denise. he was an amazing dr. people should not judge his wife just because…read moreshe went by the book! i would still have dr a as my doctor if i could. xoxoxo r.i.p

Dr. Austracius Octavian was my doctor over 30yrs, the problem is his wife she thinks she is a Dr…read more and runs the office canceling his patients including myself saying they no longer take my insurance and I have to find another doctor, she will not give me my folder and then told me if I want copies it's .75 a copy. She lied, they still takes my insurance she has to submit paper work and the wife refuses to do it. So, she said they no longer take my insurance and it was a lie. It's a shame he used to be a good doctor , until his wife ran the business to the ground and thinks she is a doctor and she is not . If you want to file a complaint, the information is listed below. BACKGROUND - WHAT IS HIPAA? A federal standard for protecting privacy of individually identifiable health information has been established by Congress. This privacy standard is known as the Health Insurance Portability and Accountability Act, or HIPAA. More information on HIPAA and the Privacy Rule can be found at the Office of Civil Rights website, www.hhs.gov/ocr. HIPAA regulates health plans, health care clearinghouses, and any health care provider who conducts certain health care transactions electronically. The County of Orange Health Care Agency and some County Executive Office programs are included in the HIPAA definitions. The HIPAA Privacy Rule allows you to make a complaint regarding violation of your privacy rights by a covered entity. If you believe that a person, an agency or program covered under HIPAA violated your or someone else's health information privacy rights, or committed another violation of the Privacy Rule, you may file a complaint with the County of Orange Privacy Officer. The Privacy Officer may receive and investigate complaints against County programs which must obey the Privacy Rule. Your complaint must: (1) be filed in writing, either on paper or electronically; (2) name the entity (person, program or agency) that is the subject of the complaint; (3) describe the acts or omissions believed to be in violation of the applicable requirements of the Privacy Rule; and (4) be filed within 180 days of when you knew that the act or omission complained of occurred. Any alleged violation must have occurred on or after April 14, 2003. COMPLAINTS - GENERAL INFORMATION Anyone can file written complaints with the Privacy Officer by mail, fax, or email. If you need help filing a complaint or have a question about the complaint form, please call (714) 834-5172. Complaints should be sent to the attention of the Deputy County Privacy Officer. You can submit your complaint in any written format. However, we recommend that you use the County HIPAA Complaint Form, which can be found on our web site at www.ocgov.com/hipaa/forms.htm or you may call the Deputy County Privacy Officer at (714) 834-5172 and have a copy mailed to you. HIPAA prohibits the alleged violating party from taking retaliatory action against anyone for filing a complaint with the Office for Civil Rights. You should notify the Privacy Officer immediately if you believe you or anyone else is the victim of any retaliatory action. If you require an answer regarding a general health information privacy question, please view the Frequently Asked Questions at the County of Orange website, www.ocgov.com/hipaa/faqs.htm. If you still need assistance, you may call the Deputy Privacy Officer at (714) 834-5172

Do better. Patients should not wait over 1.5 hours to be seen especially elderly patients. Why do…read moreDrs think it's ok to do this? Schedule your patients accordingly. You are not as important as you think and most patient's take time out of work schedules to accommodate yours. Ive literally watched at least 8 patients in and out before we have been seen. Unacceptable

Everyone in the office was both professional and caring, with the receptionist being kind and…read morefriendly, the PA being very professional, and Dr. Mingione being very patient while listening and explaining everything.

I love Dr. Mingione. Her and her medical receptionist, Sandy are just awesome. They always get me…read morein quickly, wait is very short when in the office, very attentive and she heals me! The Dr. always returns my calls, even after hours to answer any questions. Great bedside manner and doesn't send me for dozens of tests I don't need.