Been seeing Dr. Andrianova for years. She's great. Very smart, thorough, and helpful.read more

My sister and I had a appointment last week was a very happy with our appointment. The doctor was…read moreamazing, kind and explained everything to us.

called on 4/17/23 to setup appt for a physical. I have…read moreAllied/Aetna health insurance, which is part of their net work. They had me send my card on 17 April, I have been receiving notifications about my upcoming appointment 4-27-23. They called me one hour before my physical to let me know they are going to have to reschedule because they never confirm my insurance. They seem very unprofessional, when you call the phone, nobody answers other than a machine says can't pick up the phone right now. I would not recommend this practice, they seem disoriented

Have been looking for a local doctor who is competent and pleasant. Dr Andranova is the new one for…read moreme and my family. Nice girls at the counter, and I rarely wait long to see her. She even takes her own blood, which is rare. Go see her!

If your looking for that personal family Doctor look no more . I changed my insurance plan just so…read moreI could be seen by Dr. Stallone. When you want to know exactly what your issues and or medical conditions are he will take the time to figure it out . I have been going to another Physician for 30yrs and it was always 123 nice to see you treatment. Dr. Stallone discovered several treatable conditions that would have led to possible serious issues later on . The Staff is incredible from scheduling appointments to follow ups. Veronica will always greet you with a smile and prep you for Dr. Stallone !

Dr. Stallone and his office are a wonderful addition to my healthcare. It's been a couple of years…read morenow and he has discovered a couple of medical needs that have benefited me and my overall lifestyle. From sleep apnea solutions and more. The office and Doc office experience are both pleasant and productive. Very lucky to be a patient here. Big thanks to doctor and staff!

love dr a and his wife denise. he was an amazing dr. people should not judge his wife just because…read moreshe went by the book! i would still have dr a as my doctor if i could. xoxoxo r.i.p

Dr. Austracius Octavian was my doctor over 30yrs, the problem is his wife she thinks she is a Dr…read more and runs the office canceling his patients including myself saying they no longer take my insurance and I have to find another doctor, she will not give me my folder and then told me if I want copies it's .75 a copy. She lied, they still takes my insurance she has to submit paper work and the wife refuses to do it. So, she said they no longer take my insurance and it was a lie. It's a shame he used to be a good doctor , until his wife ran the business to the ground and thinks she is a doctor and she is not . If you want to file a complaint, the information is listed below. BACKGROUND - WHAT IS HIPAA? A federal standard for protecting privacy of individually identifiable health information has been established by Congress. This privacy standard is known as the Health Insurance Portability and Accountability Act, or HIPAA. More information on HIPAA and the Privacy Rule can be found at the Office of Civil Rights website, www.hhs.gov/ocr. HIPAA regulates health plans, health care clearinghouses, and any health care provider who conducts certain health care transactions electronically. The County of Orange Health Care Agency and some County Executive Office programs are included in the HIPAA definitions. The HIPAA Privacy Rule allows you to make a complaint regarding violation of your privacy rights by a covered entity. If you believe that a person, an agency or program covered under HIPAA violated your or someone else's health information privacy rights, or committed another violation of the Privacy Rule, you may file a complaint with the County of Orange Privacy Officer. The Privacy Officer may receive and investigate complaints against County programs which must obey the Privacy Rule. Your complaint must: (1) be filed in writing, either on paper or electronically; (2) name the entity (person, program or agency) that is the subject of the complaint; (3) describe the acts or omissions believed to be in violation of the applicable requirements of the Privacy Rule; and (4) be filed within 180 days of when you knew that the act or omission complained of occurred. Any alleged violation must have occurred on or after April 14, 2003. COMPLAINTS - GENERAL INFORMATION Anyone can file written complaints with the Privacy Officer by mail, fax, or email. If you need help filing a complaint or have a question about the complaint form, please call (714) 834-5172. Complaints should be sent to the attention of the Deputy County Privacy Officer. You can submit your complaint in any written format. However, we recommend that you use the County HIPAA Complaint Form, which can be found on our web site at www.ocgov.com/hipaa/forms.htm or you may call the Deputy County Privacy Officer at (714) 834-5172 and have a copy mailed to you. HIPAA prohibits the alleged violating party from taking retaliatory action against anyone for filing a complaint with the Office for Civil Rights. You should notify the Privacy Officer immediately if you believe you or anyone else is the victim of any retaliatory action. If you require an answer regarding a general health information privacy question, please view the Frequently Asked Questions at the County of Orange website, www.ocgov.com/hipaa/faqs.htm. If you still need assistance, you may call the Deputy Privacy Officer at (714) 834-5172

Dr. Howard Hertz and his staff have always been caring and attentive to my medical needs. I can…read moreeven go as far as to say that Dr. Howard Hertz has twice diagnosed medical conditions that has saved my life! I've been going to Dr. Hertz and his staff for over 30 years. I also love that I can go 7 days a week if needed.

Dr Howard Hertz has been my primary care doctor for over 30 years. I've found him to be extremely…read moreknowledgeable and caring. He never just pushes you along but actually takes the time to make sure you get the care you need. This process my take a little time but to receive this level of care and compassion it's well worth it to me. His entire staff has always been professional and kind, and very easy to work with.

Doctor Darrow is a wonderful person, very caring and compassionate. She knows her practice and if…read moreshe hits a wall refers out to some good specialists. The office staff is also very pleasant and helpful.

Dr. Darrow herself seems to be a very knowledgeable and caring doctor. She will really listen to…read moreyour concern and explain things to you while looking you in the eye. The office staff is incredibly unprofessional. The assistants don't tell you who they are, if you call there, it's hard to get anyone on the phone. I called for results several times and I have to wait for them to be there from lunch or in the office, as they leave early. I paid cash for my appointment and waited on blood results. They called and left messages on my phone leaving no indication of the blood results. On the day I could reach them, I was put on hold for 20 minutes before someone would help me... and the nurse? or assistant? Lori... did not want to tell me my results, it was like pulling teeth. I had to ask questions and she hesitantly answered them. For example, I asked if my vitamin D levels were on track now. Lori told me my numbers were a little lower than what they should be and she said the Dr. said I should take a vitamin D supplement over the counter. Meanwhile... she was ready to end the call with, "your results are ready upfront at the desk". Then Lori said.. "oh why were you taking something for it"? I said, "yes, Dr. Darrow gave me a vitamin D script" that ran out. Also, when you initially go into the office, the girls behind the desk don't even acknowledge that you are there unless you say something to them. I am going to find a place that cares for and values their patients. This place, to me, is unacceptable... even if the Dr. is good. Just my opinion.