Tried to call and pay for a taxi for my girlfriend who was sick and having a hard time talking. Guy…read morewho answered the phone said if she can speak English she should call her self. I would walk before dealing with this person again.

They are horrible. I called them for a ride, and they started bitching at me accusing me of being…read moresomeone else. I then called another taxi service and got a ride because I refuse to be treated in such a way. I attempted to call them back at least 12 different times to tell them so, but I either always got a busy signal or a full voicemail. So when they finally called me me back to tell me they were there to pick us up, I tried to tell them I got another taxi because of their rude service. I literally got the through 'we got another' before they hung up on us. Absolutely terrible service. If you ever need a taxi in Carbondale, get Jet Taxi instead. They are MUCH faster and FAR more polite.

I've never had a problem with this taxi service. There quick getting to ya and nice people. All…read morethese negative responses are prob from people that got a bad rep from them. Wish they had a night driver

No answer understand why Uber is making the money and the taxi companies are going out of business…read morethey don't even try to make money rather not take calls I guess

Now this is what i call s service . First time i have had the pleasure to use AB's cab . Verry…read morefriendly and curtis i want to say thank u for your service to the comunuty.

Heartland Regional hospital called a taxi for me last night. It took a little while to get there…read morebut now I completely understand why. It is the only taxi service in Williamson/Franklin County! Bless her heart, after she picked me up she had one more to get...didn't stop there! Her phone never stopped ringing the whole time! Don't know how she does it, yes she does have to turn a few down for the simple fact she's full up! She works first for the hospital and their patients such as I who was taken by ambulance. Very kind an sweet brought me from Marion to West Frankfort after another pick up an drop off....with at least 25 calls during that time. Thank you so much, very appreciated.

I called for a ride and spoke to Cory . He picked me up in less than 10 minutes. Cory is very kind…read moreand patient. It takes me time to get out of a vehicle. He didn't rush me. I will call Quality Cab anytime I need a ride.

Nice Good Drivers, Friendly. May Take Awhile To Get To You…read moreBut Standard For Lots Of Cab Services.

I just moved back from California, so U-turns are nothing new to me. I didn't mind the U-turn the…read morecab driver made except it was at a four-way stop with cars at the stop signs. It was kind of cool I guess... I mean he did look like Ron Jeremy. When we get to our destination: hey buddy how much is it? "Uhhh.... -scratches head- shit... -picks up cb radio and asks the central station- That'll be $4.10." All right, thanks man. The next time we tried to get a cab, they didn't even answer the phone after about 20 rings. The next time, we got a really nice woman driver and had no issues at all. It's hit or miss, so take your chances.

If I could give them no stars I would. I call and after about 15 rings, someone finally answers and…read moresays they will be there in 30-40 minutes, after about an hour and 15 minutes I called and they said they were on their way, and would be there in 5 minutes, they finally got there 30 minutes later. On another note, how are their vehicles road safe? The cab had a huge crack in the front windshield and the bumper looked like it was going to fall off, if you add the fact that every time the cab driver pressed the gas that his seat would go back and jam into my knees it doesn't lead to a pleasant experience what so ever. I definitely will stick to using Ace taxi for now on.

Outstanding customer service, clean dependable drivers, and fast friendly service! Very amazing…read moreexperience! Cheap fares! Very happy with City Cab!

The van was literally falling apart. The ceiling was hanging in my face! $7 is ridiculousread more

I couldn't fly out and needed someone to take my elderly parents (86 and 79yrs) to Barnes Hospital…read morefor a pre-surgery Radiation Oncology appointment. Need A Ride responded promptly to my email inquiry and immediately sent someone over. Thank you to Jennifer for her quick response and service. She drove my parents safely to St. Louis from Mt. Vernon for their overnight & appt. I was able to text and talk with Jennifer to ensure they made it to their hotel!

It waz nothing but a run around I don't know how you have a cab business at all I call this cab…read moreservice at 6pm today an got told that they could pick my boy friend up in about 20 to 30 min an Thad did Not happen so call back at 745 pm to get told that they had a drive coms in about 30 min then she would have the person. Pick him up.now I have not seen my man in 2 week an I got lie to an what business does this an iam so over ppl lie an jusf being stupid an yes I said stupid an it I'd now 1006 pm an he still has not been pick up so yez ism piss off cause no reason this kimmy girl should havd lie to me she should have jusf said you fuck business could not so it niw it to late to get another cab so I thank you kimmy for fuck my weekend up an I hope you have a real shitty night cause you deserve to have a bad weekend liks I will caused you lie you did not call me to tell nothing if I waz your boss you would not have a job an if you own it if you keep lie to ppl likd you did me you won't havd a business cause I will tell evef one how shitty an how much your lie to ppl so thank for you lie ass that why I said no you suck as a busines

Phone number is not valid you can't reach them. Have tried numerous times trying to acquire a ride…read moreto a hospital and you can't reach them

Quick response for last minute e almost closing! Tom was our driver and he was polite,…read moreprofessional and accommodating. Clearly defined extra cost of waiting before we headed out. Clean car with great air on such a hot time of year! Thank you! Well done! Well done!