Phone number is not valid you can't reach them. Have tried numerous times trying to acquire a ride to a hospital and you can't reach them

Quick response for last minute e almost closing! Tom was our driver and he was polite, professional and accommodating. Clearly defined extra cost of waiting before we headed out. Clean car with great air on such a hot time of year! Thank you! Well done! Well done! read more

Red Top Cab - Taxis Near Me - Marion, Illinois

Hey this is Jacob Slater to let you know I'm ready to go so I called you about I was in herrin and I did call you about couple of times to let you know I'm ready to go the Address is 716 south 9th street apartment 3 herrin read more

Came to town expecting to take Uber/Lyft to & from the concert but no drivers were available. Red Top Cab saved the evening for us! A very sweet gentleman took us to the show (for less than the Uber/Lyft quote if a driver would've picked up the gig) then the owner (Robin P.) picked us up afterwards, even though they'd closed for the day. We had a wonderful conversation about the concert and Marion, IL on the way back. Small town service like the good old days! Thank you so much for making our evening perfect and helping us do the responsible thing! read more

Won,t come to franklin county Il there is no cabs in franklin county Sct only runs to Hospital Walmart Save-a-lot from 9-5 M-F expect Holidays people have to walk also no Medica cab will pick no one up for Doctors Appointments what are we to do .Can someone help us here in Franklin County ty read more

.......you must have the wrong person. I'm literally a student and this happened 3 years ago.

Prices are astronomical I called and got a $18 price over the phone then got a ride the next day same quoted route as before but had to share the taxi with someone else and got charged $32 .I WILL NEVER USE THEM AGAIN read more

They don't drive to Herrin to pickup but they'll drive from Marion to drop off in Herrin? How does that even make sense?

Horrible service. Driver was rude and was smoking in the car. Almost hit another car and proceeded to yell obscenities and give the middle finger to the car next to us. Do yourself a favor and catch another ride or even WALK. It'll be much more pleasant. read more

Car reeked of cigarette smell. This is the only cab company in this itty bitty town. No Uber or Lyft. Womp womp womp

Needed to get to Carbondale Amtrak for a 3:15am departure to Chicago. I called at 1:30am and the dispatcher was very pleasant. Requested a 2am pickup. When we got to the lobby 5 min to 2am, Ken was already waiting in a cab w the Red Top logo. My mother and I were very pleased with his service. Thank you Ken and the Larna! read more

I live close to red top in marion and always call with plenty of time and they half the time make me late for work! I hate it!!

Not helpful, not accommodating. I told the lady I dont mind paying $9 for the ride so I didnt have to walk in the rain. "We are on the other side of town, and another cab is going that way but I dont know if they'll have room for you, so we can see, and if not, then you can wait for another one, but like I said, we're on the other side of town." I'd pay double not to walk in the rain. But because of how inhospitable and cold she was, I would walk double in the rain NOT to give them my money. Not right to run a monopoly on an area of town deprived of local transportation I will contact Uber and Lyft to get more advertising over here in this area so the people have a good experience and pricing. They dont even tell you how much for each mile or distance. SHADY. read more

Normally pretty good about being on time, but usually charge alot for just short trips. 14$ to go two miles? I got out half way paid him seven and walked the rest of the way. read more

Awful service. Called for taxi at airport, they said a few minutes. Called 20 minutes later, they said we're here but can't find you (We were the only people standing right outside the massive control tower, like a sore thumb). Waited longer and no one showed. Called back and they said they left because another fare called and was unhappy about their wait. wtf about us? 0 stars. Just use Uber. There's a couple drivers usually available. More reasons never to use taxi companies. read more

$16 to travel less than a mile down the street. had I know that I would've walked or ordered a uber for 8 dollars. biggest rip off ever car smelled . and driver was picking up booze for other customer while taking me to the liqour store read more

Red Top Cab Service in Marion Illinois is a bogus operation it's like 30 degrees at 1 in the morning just getting back from the hospital and need a ride home and they got to go and tell me they cannot give me a ride not even halfway I only have $3 to my name and they can't even give me a ride half way they told me they cannot come out and pick me up unless I have $7 so basically they don't give a crap about people in general when this is the type business if they run is to pick people up and give them rides when they need it and they also need to have meters in their vehicles because they're ripping people off with their high-dollar BS prices!!!! read more

This deserves a 0 star rating. They ran me off of the road today and drove off. When I called to speak with their manager or whoever it was that I needed to complain to they had no sympathy and said that I must have been the one at wrong as they are always in the right. These people are shitty and don't deserve to be a business anymore read more

The car they sent was clean and comfortable, but they charged me $12 to drive 3.4 miles. There was no meter so I am not sure what there pricing is based on. I should have just walked. read more

i called to book a taxi from them for three weeks and i gave them my info from where i need to go and back and the person on the other line tells me oh you cant afford that .. Excuse me do you know how much i make or how much money i have .no you dont .you dont want customers then read more