Bought a car here, got service here and both levels were extremely pleasurable to deal with. my…read moreService Advisor , Justin is top-notch, courteous, professional, and the managers running the service department and Derek and Gary are amazingly humble leaders and I would happily spend my dollar here every time because of them.

Bought a car here, got service here and both levels were extremely pleasurable to deal with. my…read moreService Advisor , Roy is top-notch, courteous, professional,

Five-star service from Kyle! He has been proactive, extremely responsive, professional, and always…read morewilling to take the initiative to get me the best deal possible. He makes the entire leasing process easy and stress-free. What sets Kyle apart is the concierge-level service he provides throughout the entire lease term. It is great having a direct, trusted contact whenever you have questions or need guidance. Kyle is always pleasant, helpful, and responsive. Truly first-class service. Thank you, Kyle! Highly recommended!

1/5 I absolutely do…read morenot recommend Fair Lease based on my experience. The entire process was frustrating, unclear, and incredibly unprofessional. The leasing agent I worked with was honestly one of the least communicative people I have ever dealt with. I would respond to her emails or messages and then wait DAYS to receive a response. When I finally did hear back, I still couldn't get clear answers about the actual terms of the approval. I was told that my application had been approved, then asked for a down payment. After that, I was repeatedly told that I needed "more" of a down payment, but no one would clearly explain exactly how much was required or what the actual terms of the approval were. How are you supposed to make an informed financial decision when you can't even get basic information about the deal? What made it even worse was that getting an answer to any of these questions could take days. I work in customer service, so I understand that people get busy and responses aren't always immediate. But communication is one of the most basic parts of doing business, especially when you are dealing with something as significant as financing a vehicle. There is a major difference between being busy and simply failing to communicate with a customer. The entire process felt like a waste of my time. It was poorly communicated, unnecessarily confusing, and left a very bad taste in my mouth regarding Fair Lease as a company. I genuinely hope other customers have a better experience than I did, but based on my experience, I would not recommend Fair Lease.

I usually don't leave reviews, but the experience at eCarOne definitely changed how I viewed buying…read morea car. After a bit of hunting around last April, I found a listing on eCarOne's website for a 2022 Model S Palladium, fully loaded with lifetime FSD, as well as a very rare build spec. I decided to give them a shot, and was definitely not left disappointed. I can honestly say this was one of the easiest car-buying experiences I've had, especially making the switch from a Yukon Denali over to a Model S (very uncommon, no?). eCarOne guaranteed to match the trade-in offer of CarMax BEFORE they appraised my trade-in, and furthermore completely matched CarMax's offer (a very generous one, by the way) with no questions asked. The sales department, and my sales representative, Adam, were fantastic to work with from start to finish--professional, completely straightforward, and negotiable. As always, there may be some add-ons, but after some negotiations, eCarOne willingly lowered their non-haggle price just to ensure a smooth and easy sale! (Plus they gave a few extra add-ons included with the price!) Where eCarOne's experience really started to shine, though, was after purchasing. Most places usually leave you with whatever problems the car has. eCarOne did the exact opposite: I noticed the 3rd brake light had started to go out, amidst a couple of other minor issues. eCarOne fully covered the cost of my repairs AFTER I had purchased the vehicle, a bill of $2.4k if I had paid out of pocket. Furthermore, any inconveniences caused by this repair were also covered by their team. I am beyond astonished and impressed at this level of customer service. A few months later and the car is absolutely perfect! If you're looking for a dealership that actually respects your time and their customers, I highly recommend and urge you to look at eCarOne, the sales department, and most importantly Adam and the manager, Michael, for standing behind their cars to the fullest extent. I would absolutely buy from them again, and highly recommend checking their cars out!

I recently purchased a vehicle from this dealership and the entire experience was seamless and…read moreexcellent. Kim assisted me throughout the process, and she was outstanding, and very helpful, personable, and truly professional. The whole staff demonstrated courtesy and efficiency, working together smoothly to ensure everything was handled well. I highly recommend this dealership, and especially Kim. Ash was also very kind, courteous, and helpful.

Ray took very good care of us. No pressure, and took care of our needs. 5 stars to Auto Merchantsread more

I purchased a car form them on 14 APRIL 26 AND AS OF 26 MAY I STILL do not have the sticker nor the…read moretitle!!!!!!! I just contacted Austin !!!!! They charged a $1300 REFURB CHARGE ON A 7000 MILE CAR!!! SORRY FOLKS!!!!!!!!

Great experience! Needed dependable car for teen daughter, found one on FB Marketplace offered by…read moreC3. Owner met me himself, was very honest and professional. Car is as exactly as advertised, and was a great deal too. Will buy from C3 again!

Larry is awesome. We bought from him a number of years ago and decided to go back! Best decision…read moreever!!! Got a 2023 Taos last weekend! Great car, great mileage and price but most of all, Larry stepped up again and didn't disappoint! He is the best I've ever seen at choosing used cars that are top notch! We actually went back this weekend and bought my wife an excellent used Tacoma! I'll let her leave that review! If you need a great used vehicle I strongly recommend Larry at C3 Auto. If he doesn't have what you want in stock, email him what you're looking for and he will go find it! That's what he did with the Tacoma! This only goes to a five star but I'd give him a 10 star review if I could! Go check him out!!!

Hassle free and didn't get pressured into buying warranty I didn't necessarily need. Thank you…read moreFarzana for your trust and making this a great experience.

DO NOT BUY FROM HERE!…read more I purchased a BMW 530i from Enterprise Car Sales at 4434 W Plano Pkwy, Plano, TX, on November 11, 2023. Initially, I was promised by the sales manager, Mr. Blaek Combs, that the missing driver's side door lock would be fixed promptly. Despite numerous emails and phone calls, as of today, July 19, 2024, the issue remains unresolved. Mr. Combs no longer responds to my messages. I also contacted Enterprise's customer support, who recorded my complaint, but I have received no follow-up. I strongly advise against purchasing from this location due to their lack of accountability and poor customer service.

It was hard to even give these people a star. They deserve no stars. Bad customer service. After 3…read moreweeks searching for a car. My husband and I found a car we really liked at this dealership. A used Mercedes-Benz CLS550 they listed for $12,900. The car was stunning. Almost too stunning. We decided to purchase it and offered Ricky the full asking price. We needed extra cash to pay for taxes etc., So we asked him to hold the car and we would get the rest of the money to complete the deal the next day. We were so excited about this car that we could not sleep. We got the cash, drove to Lone Star Auto. The attitude changed. It's as if they realized the underpriced the car. Ricky said in a non-caring way, we can't sell you the car because we have no title. This is a LIE, because we spoke to other car dealerships and told them what happened. Why didn't Ricky mention that to us the day before we offered to buy the car for FULL ASKING PRICE? Typical shady car dealership. We wasted our time and emotions on them. Do not trust these people. PS. We ended up at the great dealership Car Land in Garland. We bought another Mercedes Benz full asking price. However, their customer service, honesty, and professionalism are worth a five star!

Lovely people - they treated my son like family. Before they let him drive away, they rechecked…read morethe tires & fluids. A few days later, we discovered that the car needed a new battery - called them, and they replaced it. They have a good variety of vehicles under $8000, so he didn't have to settle for a loss-leader. Keep in mind, these vehicles have high mileage, but the people want you to have a safe, reliable vehicle. They will help you if there are problems after the sale.

Gage was very helpful today! Great customer service !! He was very informative every step of the wayread more

Naomi, the Service Advisor, was great to work with. She went above and beyond to make everything go…read moreright with the servicing of my vehicle. Thank you, Naomi!

Hi all man if you are looking for good customer service or support Maverick Motors is the place to…read morego i have never bought a car from such a place that cares so much about the customer in my life I bought a range rover sport from them a they have been there for all my car problems even we they didn't have to I will never buy a car from anyone else if you are shouldn't say if but when you go to get another car let Maverick Motors be your first and last place you go I have to say that I am so grateful that I went when you go in ask to speak to Landon a good salesman if you need some kind of service done on your car ask to speak to Parker if you want to speak to someone that can lead you to the best salesman get with Waldo he may be sending you to Landon one of the best salesman one the floor i just have to say when you go you will leave like a king or queen and you will never buy a car from anyone else i feel like the king driving my nice clean ride my rover dive like a super star i just want to say thank you to all at Maverick Motors most of all Waldo and Parker you are the best one mor thing I got it

Kane was great - helped me purchase a 4Runner and was a pleasure to work with. Low pressure and…read morefriendly through the entire process. Would certainly recommend Kane if you're in the market for a vehicle.