We were selling my mother's home in the Northwest suburbs and needed a deep cleaning before listing it. I called Janelle from Simple Spaces on a Friday to get a quote for a move-out cleaning. As of the following Monday at 2pm I hadn't heard back, so I decided to call again should my message have been lost. When I called back I reached Janelle and she said, "Oh, is this so-and-so, in XXX? Oh, yeah, unfortunately I don't go to your area" Ok, so I guess she didn't want to bother calling someone back who is not in her service area. Ok, fine, but here are my issues: A. This company does not list a service area on their website or on Angie's List where they're also listed. I could have saved a little time had that info been posted. B. After telling me she doesn't service the suburbs, she proceeded to ask when I needed a crew and I told her anytime after Friday and she said, "I wouldn't be able to get a crew there on Friday." She just told me that she doesn't service my area, but then asks when I need someone? As though she might consider coming to my area? Also, I told her anytime AFTER Friday and she said she couldn't get a crew to me ON Friday, even though I said anytime after Friday. Next... Why is it so hard to find a good highly rated house cleaning service in the Northwest suburbs!? I called three high rated cleaning companies for a quote (one was this company, previously named Simple Spaces) and only one called me back. I guess business is booming, so much so that no one needs additional business. If I'm outside of your service area, then just tell me so I don't waste my time calling you back. Better yet, post your service area on your website and anywhere else you advertise. For an awesome cleaning service that will travel outside of the city, see my other reviews. read more

Short Stacks did an amazing job with a deep clean for a new move in for us! It was my first time hiring a cleaning service and they exceeded my expectations! The place looks so good and I finally feel comfortable moving in with my new baby (the place was in rough shape before.) Erin was so easy to work with and responded quickly to all of my emails. All 3 women that worked the job were friendly, polite, and made sure they carried out my detailed request list. Short Stacks will definitely be my go to for any further cleaning needs I have (I'm sure they'd also be great on a smaller on going basis too!) They were also really really reasonable price wise. Thanks Short Stacks Team! read more

I've used Simple Spaces for about 2 years now, and have to admit that I can't imagine using anyone else. We've used them in our Apartment, and now in our new home, and the service is fantastic. Everything ends up spotless, and I really appreciate the green cleaning supplies that they use. Janelle has always been responsive to me, and very willing to work with my availability. I work from home, so scheduling can be a challenge, but her team always gives me a head's up when they are coming by so I can decide if I want to head out to lunch or something to not be in their way. Janelle's rates also seem to be more affordable than some other options we looked at. They definitely fit into our budget and we couldn't be more pleased. I highly recommend Simple Spaces. read more

This review is long, long over do! Janelle rocks! She is wonderful to work with and very, extremely organized. I have set monthly cleaning appointments with Simple Spaces, LLC. Janelle sends me a reminder the day before she and her team are coming over to clean my place and then follows up with me the evening after my cleaning appointment with a service acknowledgment email. My invoices are delivered electronically and in a punctual fashion too! Simple Spaces, LLC offers affordable prices AND uses products that aren't harmful to the environment. My house smells so clean and fresh after the team is finished and sparkles beyond belief. I completely trust my home and spoiled rotten dog - since he's often there alone when Janelle and her team come into clean - which says a lot because both of those things are extremely important to me. I have to note that she's a dog person too! So, when she's greeted at the door by the furry alligator with doggy hi5s and kisses she's really patient with him. I am a crazy dog lady so it's important that whoever is in my home makes my dog feel safe and comfortable. Janelle and her team do just that. Come rain, snow - more like blizzard, seriously - or shine Janelle and her team will be there for you! read more

I decided to give Janelle a try after a very disappointing experience with a slightly lower priced local company. I should have called her first! When I contacted her about pricing and to set up an initial cleaning, she got back to me almost immediately. She sent a reminder prior to my initial cleaning, was right on time, and now that I've had it I don't think I could be happier. My kitchen & bathroom are sparkling, my floors look great, and I think my shelves would easily pass a white-glove inspection. I have a small apartment and cats, and I don't think I've ever succeeded in vacuuming up all of the cat hair at once. There are always "tumbleweeds" rolling around, but not after Janelle was finished - she got it all. She and Tiffany did a better job in two hours than I could have done in 10. They are fantastic and I'm so glad I've set up a regular cleaning! read more

Doesn't respond to inquiries for cleaning. Disappointed as I was referred to them by a friend.

We have used Short Stacks Cleaning for over 4 years to clean our 4,500 square foot loft. Their attention to detail and willingness to focus on different tasks when asked has made them irreplaceable. They are very reliable and trustworthy making us always feel comfortable to go about our day while they clean. I would recommend them to anyone!!! read more

This service was great! A friend recommended that I try them out for a deep clean before I moved in to my new apartment, and they were fantastic! The cleaning crew was thorough and clearly paid attention to details - the retro oven looked like it hadn't been cleaned since it was manufactured in the 60s, and now it looks brand new. The whole process from the booking to the final invoice was seamless. I can't recommend them highly enough! read more

Oh how I love Short Stacks!! As a busy mom and teacher, my house often ends up being the last thing I worry about. I hired Short Stacks to do a good deep clean for me and when I returned home, it felt like a tribe of fairy godmothers came and worked absolute magic! My house was spotless and there was nothing left untouched. Every corner, picture frame, floorboard and piece of furniture was cleaned to absolute perfection. Their prices are more than fair given the amount of time and care they invested in my house. The communication between the staff and me was also first rate! I appreciate the reminders as well as following up afterwards. I am looking forward to seeing them more regularly. I cannot thank them enough for their spectacular work! Just hire them! You can thank me later. read more

I cannot say enough good about Short Stacks Cleaning, the owners, and, the staff. We've been using their service for 2 years and I am so glad they were referred to us. We have a small house, but, with busy jobs and 2 dogs it's hard to clean as much and as often as we'd like, so having Short Stacks is a true life saver. The cleaners are absolutely wonderful: they are rarely if ever late, and if they are going to be 5-10 mins late they always call to let us know; they bring all of their own supplies and equipment which is a huge plus; they are meticulous, careful, and do a great job. The 2 biggest pluses for us are that the cleaners like (or tolerate, lol!) dogs, and, they speak english. The only reason I mention the language as a plus is because in the past we've had cleaners who don't speak any english and it is incredibly difficult for both parties to communicate. I've always felt terrible if I can't explain something and the other person is trying to guess. The prices are reasonable, our house looks amazing afterward, and, Erin is always quick to respond, and has somehow been able to accommodate our last-minute requests for cleaning. Customer service is clearly high on their priority list, which is invaluable. We would never consider changing services. read more

This company does such an amazing job. I am continually impressed at how well they clean our fitness studio. Not an easy task cleaning all of the equipment and different nooks and crannies of a fitness studio. It is very important to us that we are unlike most fitness places and that we continue to hold ourselves to a higher standard of clean and they are always very thorough in their cleaning and keep us spotless. read more

Janelle and I exchanged a few emails to discuss my needs and her rates. She never responded to the last email I sent her. I don't know if something happened or she decided I was too high maintenance... On to the next, I guess. read more

These ladies do a fantastic job of cleaning our house. After they leave, you can barely tell that we have 275 lbs of dog and two little boys living here. Hiring Erin and her crew to come tidy up, has been one of our better ideas. I highly recommend Short Stacks. read more

What an amazing service. Erin is fantastic, she was in constant communication, gave me a quote, which was very reasonable, and WELL WORTH the cost after seeing the job that they did. I would recommend Short Stacks to anyone looking for an honest, hardworking cleaning service. I found Short Stacks Cleaning on yelp, and requested a quote, by the next morning I had a quote from Erin, and within another day I had a cleaning set up, for a MOVE IN deep cleaning. I told her I would be out of the country for the date of the cleaning, but I was able to arrange somebody to meet her at the house, and it went so smooth. Erin sent me texts of the before pictures, and after pictures, and WHAT a difference. I am so glad that there are honest, hard working people, that take pride in their work and their business still!! Thank you Short Stacks, moving in this weekend, and it will be much easier knowing the cleaning is done before we are even into the place! read more

Ive used about 5 other cleaning services and short stacks was by far the best experience all around. Every year or so I get a "deep cleaning' done, and with every other cleaner Ive been disappointed that the deep cleaning was really nothing more than just what Id expect from a basic surface cleaning. But short stacks really did an amazing job and exceeded my expectations. On top of that, they actually offer clear/professional/detailed communication, which is a huge change from my other experiences with cleaners. I highly recommend them!! read more

Short Stacks came in and made my home fresh, clean, and welcoming! I had out of town guests while they were here cleaning, and they were so accommodating cleaning with all of us here! I had a huge party the next day, and I felt great about how my house looked. They didn't miss a thing, and it smelled AMAZING when they left! It STILL smells clean on the third day! Price was well worth all they did. In comparison with other companies, THIS is the one to go for! You will NOT be disappointed! read more

A cleaning Service that speaks my language! (Literally and Figuratively). I love the thorough services that Simple Spaces provides. I will admit, I was a little concerned when I walked in the door and did not smell the toxic fumes that typically signified that a cleaning service had "swept" in and done their business. Had they shown up?? But amazingly refreshing was that my house was spotless without those toxic fumes - imagine that! With two young kids I was becoming increasingly concerned read more » that exposure to your run of the mill cleaning supplies would fry their brains (ok dramatic, I admit). But the thought was enough to provoke me to call and give Simple Spaces a try. Janelle met with me to conduct a thorough consultation, including a "needs analysis" , explanation of her background, mission, services, etc... The real test was the first clean....SPARKLING. Janelle is even sensitive to how clients want their fancy TVs cleaned (or not cleaned). WHAT???? Excellent. Fortunately for her (and less so for us) we still have a 36" tube TV so that was not a concern! Needless to say, our floors haven't been this clean since we first put them in (3 yrs ago) and the rest of our newly scrubbed house measures up equally, if not more so. You really get the sense that Simple Spaces is cleaning their own home! We have hired Simple Spaces for biweekly cleanings and couldn't be more thrilled by the consistency and thoroughness of the services. Although it may sound strange, the house (w/ 2 kids) is not in as much of dire straits at the end of the 14 days as when we have had other services. Is it possible to cut down on the dust bunnies in BTW cleanings??? We are believers. You can't beat Simple Spaces and their customized approach to truly "eco-friendly cleaning services" read more

I've been using Simple Spaces for several months now, and my place looks great! I recently gave birth to twins in December, and also have a dog, so I love that they don't use any harmful chemicals, especially since my babies are always rolling around on the floor! I never have time to keep up with all of the dog hair on our floors, and they do a great job on our floors! The owner Janelle also gave me my own spray bottle of her cleaning solution to use in the baby room, so I don't have to use Lysol anymore. This is so great for our set up since the baby room is in the basement and gets really dusty. Highly recommend them, not too pricey for the excellent service they provide. read more

I have been using Simple Spaces for a little over a year now and they are without a doubt, the best cleaning service I have used to date! Our house is always spotless and I am amazed at how clean they are able to get our hardwood floors. We have a baby and dog so I am particularly fond of the fact that Simple Spaces uses all natural cleaning products that are safe for them and us. In addition to the excellent results, the owner Janelle is extremely trustworthy and responsive. She asks if there are specific instructions prior to the cleaning and keeps them on file for future reference. She also sends out email reminders of our scheduled cleaning date which I find helpful. I cannot say enough good things about Simple Spaces....they are a top notch cleaning service! read more

Short Stacks turned our kitchen from mildly disgusting to brilliantly shining. The staff is personable- like you would want to spend time hanging out afterwards- but they don't let anything get in the way of doing a thorough, quality job, not even my constant chatting. I love experiences like this because you really get a sense of money well spent, a good job done by folks worth investing in. Short Stacks is great! read more

Erin and Jake were wonderful and responsive and their crew did an amazing job! They went beyond our expectations and the place is sparkling.

Professional, prompt and meticulous is how I would describe Short Stacks. I've had a few different companies clean my home, but this is the only one that ever exceeded my expectations. I will definitely be working with them again! read more

Short Stacks Cleaning - Home Cleaning Near Me

Erin and the Short Stacks team are amazing. I work from home most days and Short Stacks are so quiet while they are cleaning our house, sometimes I don't know they are here. I like the confirmation of the cleaning appointment to being asked by the owner if there is something or somewhere her team needs to focus on that particular day. We have been clients since July and looking forward to a long term relationship with Short Stacks. read more

We started with Simple Spaces in 2010, and immediately became big fans. It was great working with them, and the folks who came to clean became friends as well as helpers. When they left, the house was gleaming, and we were walking around barefoot because the floors were so clean, sitting there feeling radiant and generally being "close to godliness." I was a little nervous when the the service merged with Short Stacks a few months ago, but apparently need not have worried. The folks are nice, our old friends on the staff are being treated well, and the cleaning is great. The place glows. read more

We have an unfinished basement and we are planning to put some carpet and paint down there. Since we moved in three years ago, we had some flooding down there and then we put in a drainage system. Which meant a lot of jack-hammering and dust. We had not cleaned the basement since we moved in (!) so I was looking for someone who seemed like they specialized in really gritty jobs. I found Short Stacks, and if you look on their website, they have some great before / after pictures that gave me confidence that they might be able to do the job. They came and did the work, and we were absolutely astonished by what they did. So much dust, so much scrubbing the concrete floor! My sense is that this company has extremely high standards for what counts as a great cleaning job, and that they understand what it takes to meet these standards. The quality of work, attention to detail,and sheer amount of cleaning they did were incredible. read more

Called and no one answered. Emailed with no response. I understand that you may be busy but a lack of response is just rude...I'm busy too. I will keep looking for a cleaning company that I can relay on. read more

We've used Short Stacks on several occasions now and recommend them highly. They're easy to schedule with, professional, and they're super sweet to our XXL dog. They also do great work! read more

Quality work, extremely fair pricing, on-time arrivals, willingness to arrange services short notice with no extra fee. -- Cleaners were focused (weren't into chit chat upon meeting) and got right down to business. Erin, the owner--energetic and tenacious!--goes over and beyond to meet tight time frames and urgent requests. Short Stacks Cleaning and their ethical, hard work with some post-construction clean-up, made our lives so much easier. Thank you! read more

Short Stacks cleaning is amazing. Their attention to detail is unlike anything I have ever experienced with other cleaning companies. Their pricing is fair and you definitely get your money's worth. I signed on for monthly service and it is hands down one of the best things I have ever done for myself/my house/family! Give them a try- you will only regret not calling sooner :) read more

Erin was very prompt and professional from the time I contacted her to inquire about services to after the service was finalized. You can tell she very much cares about good customer service as does her staff. We had our condo building common stairwell cleaned - it hadn't been cleaned for years. The cleaning lady did a fantastic job, very efficient! Our building will certainly be using Short Stacks Cleaning for future services. read more

The team did a great job -- very thorough and efficient.

These folks swooped in for us last minute and they were beyond awesome in helping us with preparing for our last minute Chicago open house. They pulled out extra steam mop tricks and just generally rolled up their sleeves with us in more ways than we could have expected. With super amazing attitudes that we so needed and didn't even know it. Use these good people! read more

I have used Janelle and her team for about a year to clean our Lincoln Square home. The team comes in twice a month and helps to keep our household sparkling. Janelle has always been a great professional - appointment reminders, acknowledgement of cleaning, on time, and what is really important to me - completely trustworthy. Her team is nimble in responding to requests and makes sure to remember them time and time again. I really appreciate the fact that she uses natural products so the house does not smell like some nasty lemon smell - but rather fresh and natural. Her team is also great with our two dogs, and the entire team is really nice (when you see them - not often in my case). Finally, it feels good to also support a local small business. I would not hesitate to recommend Simple Spaces! GO for it! read more

Simple Spaces recently completed a job for me. A much needed cleaning was performed in a rather long vacant unit. Janelle worked me into her schedule quickly. The crew was prompt and thorough. The apartment looks great and smells better. I will definitely use the service again. read more

I made the unfortunate decision to choose Simple Spaces to clean our new construction house before we moved in. After charging an outrageous $603, me, my husband, and my mom had to clean the house after SS cleaning crew spent 17 hours "cleaning". The job was simply to remove all the dust on the house surfaces as the house had not yet been occupied - after charging me for 7 hours "cleaning" my house was still covered in dust. The charge of $35 an hour is also the highest price around. Do yourself a big favor and don't hire Simple Spaces if you need a thorough cleaning. You'll end up as I did - out a lot of money and tired from hours of cleaning! read more

I would have hired them immediately based on their reviews but after 2 tries, (the second time the contact said they would contact me by email and would send me a quote and never heard from them again) They must not need the work. read more

The reviews speak for themselves! Simple Spaces provides excellent service that cannot be compared. Candidly, I have worked with several cleaning companies in the area, and Simple Spaces is far & away the best. It really is the personal manner in which the company approaches the task that makes such a large difference. Coming home to a clean house is marvelous, but with Simple Spaces it is beyond clean. There is an intelligence to the process, and in fact, it is eco-friendly. No harsh chemicals, but instead the wonderful smell of lavender. What can i say? So stop reading this review and messing around with other cleaning companies. You won't be sorry with Simple Spaces so give them a call! read more

I like the fact that they used environmentally safe cleaning products, but the actual service was ok. The owner could have followed up with me after the initial service, but didn't. That tells me a lot. After 2 weeks I had to call her and left a message as to why she didn't follow up. I told her that is bad business practice. read more

The space being cleaned was previously cleaned but not deeply, we wanted a deeper or more thorough cleaning than the previous crew which is why we hired Short Stacks. The cleaners were about one hour late without any call or update which was very inconvenient. We had to call the owner to track them down. There were two women who did an okay job. Some areas of special attention were not completed, for instance kitchen back splash, kitchen cabinet over stove (greasy), some cabinets not cleaned out completely, large wooden blinds not thoroughly dusted, no effort to clean around large open radiator, etc. We left the Short Stack crew to finish cleaning and had given generous gratuity without inspecting - lesson learned, the work was a disappointment. I called the owner, Erin, a couple of days later when we arrived and inspected the work. At that time she informed me rather shortly (no pun intended) that I was outside the grace period for cleaning follow-ups that I hadn't been aware, but that she would send the crew back to complete the work. We declined and decided we would not choose to use Short Stack again. read more

i'm super impressed with the way that janelle, the owner of simple spaces, is choosing to do business. we got off to a great start... she was on time, thorough in her questions, and willing to be flexible about creating a service plan that would work for us. she wanted to make sure that our specific needs were being met. truly a pleasure to work with! read more