Absolutely awful experience. I hired this company for a cleaning service, and one of their female workers (who are kids by the way) broke my speaker during the job. I personally handed it to her in perfect condition to help connect her to the Bluetooth and when I got it back, it was clearly damaged, as if it had been dropped. I reached out to the owner (Tee Efendija ) who immediately denied any wrongdoing saying she didn't use my speaker but I was at my house during the time of service and physically handed her my speaker, hooking it up to Bluetooth so she could play as she said "Mexican music" . I explained that to him in which he then offered to "replace" it--but only if I gave him my broken speaker in return. Excuse me? That's my personal property. I didn't buy it from you, and you don't get to take it just because your team broke it. I did not buy the speaker from him. This was my own personal property that he was demanding I give to him.
Instead of just doing the right thing (accountability and / or remedying the situation) , he gaslit me, made excuses, and then tried to claim they were being generous with their "goodwill offer"--which they later revoked when I wouldn't hand over the broken item. The whole thing feels sketchy, dishonest, and frankly like a scam to be honest. Even when booking the service, their methods for payment were very sketchy and not secure or a common practice for receiving payment.
I've been more than patient and civil, but the lack of accountability is alarming. Save yourself the stress--there are plenty of other cleaning services in Chicago that don't damage your belongings and then try to blame you for it. read more