"Shoreside Flooring turned my floors into a showpiece--flawless work, friendly team, and worth every penny!" Shoreside Flooring knocked it out of the park! From start to finish, they were friendly, professional, and detail-oriented. The installation was flawless, the crew was respectful of my home, and the floors look stunning. If you want beautiful results and a company that truly cares, look no further! read more

I had carpet installed by Shoreside this week (11/27). Starting with Ryan right up to the installers, everybody was professional and courteous. The installers were in and out in less than a day. The rooms look great. The bedroom furniture was reset to its original setting without a hitch! Shoreside is a must for those who live in the bay area and are seeking professional carpet installation. They did a great job with the installation of new baseboard and trim in bedroom #2! read more

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****DON'T USE**** READ FULL REVIEW BEFORE YOU CALL THEM * IF YOU"RE APALLED AT THIS STORY, PLEASE LIKE & SHARE TO GET THE WORD OUT. MAYBE WE'LL PREVENT SOMEONE FROM HAVING SOMEONE SHIT ON THEIR FLOOR**** They sent a guy with a prior rape of a minor indictment, assault with intent to murder indictment, and a burglary indictment to my house to install my floors. Their installers shit on my bathroom floor and drank my alcohol! Now that I've got your attention, please read this full review for the full story, which I assure you is worse than you're already thinking. I contacted several flooring companies, and received estimates from each of them. Shore Side was in the middle of the pack, but my sales person Lou seemed to have a lot of knowledge about carpets, so I decided to go forward with them. I was told that they would send me an invoice for half the total cost (total cost about $15K). This was the first inconsistency, as they sent me an invoice for the full amount. I paid them the money, thinking this was a well run family business. Lou scheduled my floors and told me he had the installer he wanted to use picked out & scheduled. The next inconsistency is when the scheduling person called me and said she was ready to schedule my install. I told her Lou had someone scheduled already and she responded by saying she didn't know who that would be as they're all booked up. I text Lou and informed him of my conversation with their scheduler. Lou said,, "I'm not sure where the miscommunication came in too but I have someone set up for your job on September 10th and his name is Oscar and it's all scheduled I think Caitlin had the wrong installer in mind that's why she called you prematurely so you're all set. This should have been a red flag, but again they're great sales people, and I was convinced they knew what they were doing. They touted all these great google reviews, which are impressive until you dig in and see others that are terrible. Anyway..... the installers come out on Friday. They rip up carpet, and are looking like they're just doing their thing. My wife and I ran to the store since we have 4 kids and didn't want them running in the house. During this time, Oscar called me. My wife speaks Spanish, so I let her speak with him. He was asking for food places, and we told him we'd bring him food as a nice gesture for them working hard. We came home and Oscar was gone, but his helper was still in the house. Oscar came back a short time later. I left for work, and my wife and children stayed home. They finished for the day and all things seemed normal. The next day, Oscar and 2 helpers came. They began working as normal. We spoke with them and told them we'd buy them dinner since we didn't get to do it the day prior. We ordered them pizzas and a couple 2 liters. **** At this point, Oscar tells my wife that they didn't send the molding he needs. He then tells her that he's not coming back out to put molding down because he's to busy. And if we want him to come back to put the molding down it's gonna cost a lot of money. He then asked me to go to Home Depot to look for the molding so he could finish the job. As odd as it was, I text Lou and told him I wouldn't mind looking for it if it saved the trouble for everyone. Lou said that was fine, so off to Dover we went. While in Dover, I had a roofing contractor come by the house to measure for a new roof (Relevant later). We came home and I noticed our barn doors were open. They were 100% closed when we left. We walked inside the house. My wife went into the bathroom, and then came back out & informed me that there was feces on the floor and the toilet seat. Literally shit on my floor. We started looking around and saw a bunch of issues with the quality of the install. We then noticed they left blood on our floors, and multiple razor blades laying around. We then noticed a Cut Water Margarita laying on the island. My wife and I thought they must have grabbed it from the refrigerator thinking it was a drink, and then put it down when they realized it was alcohol. We were WRONG. I walked outside and found an empty can of Cut Water Margarita (they've been in the fridge for 6 months cause I thought they were gross and no one at my house drinks them). Clearly, Oscar or his helpers were drinking on the job in my house. I guess they wanted to celebrate the shitty work they did. I walked out to my dumpster (our trash service on the eastern shore that we pay for). I found that they dumped several bags of trash from the install, along with carpet rolls in my dumpster, filling it up. They didn't have permission to use out dumpster, drink alcohol, or shit on our floor (as obvious as that sounds). I talked to Lou, who told me that someone would call me in the morning. Caitlin called me the next morning and told me that the owners were returning from out of town, and they would call me the next day. I told her that response was unacceptable, and I wanted them to c read more

Just had the folks at Shoreside do our office carpet, and again they did a great job. Lou was on the ball. Happy with the service, and the value for the money spent. Thanks Shoreside! read more

Shore Side Carpet & Flooring - New carpet - Flooring Near Me - Stevensville, Maryland

Just had Shore Side install a faux wood product in my family room. Very pleased with the results! The lead installer, Jason, was very polite, efficient, and professional. He was "breaking-in" a new helper and I was impressed by how he explained everything he was doing and why he did it a particular way. The crew completed the job to specifications, cleaned-up their work area, and removed my old carpet. I would highly recommend Shore Side and will use them again for any flooring needs. read more

From start to finish, working with Shore Side Carpet & Flooring was great! Ryan's very knowledgeable and provided great insight regarding the various carpet and hardwood flooring options. He was very accommodating, as I needed to see additional samples before making a decision. The installation team did a fantastic job. The communication between the installation team, Ryan, and I was seamless. When they found a problem area during installation, I was notified promptly. I highly recommend Shore Side Carpet & Flooring and will be using them for my next flooring project. read more

DON'T USE THEM - they tell you something and show you a picture and then deliver something else; wrong colors, patterns. They don't send a Shore Side employees out for the installation, so the installers have no idea if the materials are the correct ones. It also took 2 months instead of what they told us which was 2 weeks. read more

Shoreside Review Starting off with the positive, the quality of work performed by the subcontractors of Shoreside was simply OUTSTANDING. On the main floor, we had about 1200 sq. ft of red oak natural hardwood floors refinished in addition to a new installation of 430 sq ft. In addition, we added new hardwood stairs with rug runner and new carpet with the smart cushion (top of the line) all installed in upstairs bed rooms, closets and linen areas. I cannot say enough platitudes for Will, the hardwood guy and Jason, the carpet installer. These guys are the best their profession has to offer and Shoreside is fortunate to have them on the team. However, that all said this newer company had several missteps along the way which made this project extremely frustrating and time consuming. Lou is their go-to sales rep in this family company. During the initial sales presentation, he suggested we use a matching prefinished wood for the dining/living room AND steps to match up with the refinished flooring in the adjacent rooms. All seems logical and would save a few hundred dollars in the process. However, he FAILED to mention, that the pre-finished floor color would not match the existing floors after the refinishing process (sand and poly). His concern was more about the bevel match vise color match. This was an important missed communication on the part of the sales rep as at no time did he mention that the colors would not be even close! As a result, when Will the installer arrived, he immediately brought to our attention that the floor appearance between old and new would be very different and obvious. This outcome was completely unacceptable in our view. Why would the sales rep not advise and emphasize this important detail? We were now forced to have the new prefinished floors and steps sanded to bare wood and refinished similar to the original hardwood floors at an additional cost in both time and money, and off our budget. As it was their sales rep's mistake, wouldn't it be expected that Shoreside would be responsible for the extra cost? Nope. This extra work led to scheduling delays and cost us extra time in hotels and certainly the inconvenience of having the house in complete disarray for a longer period than planned. The delay was incurred due to having to sand and refinish in a two-step process vise a single step because of furniture positioning. Add to that, the carpet installation was unexpectedly delayed by two days because of transportation issues, I'm sure out of Shoreside's control, but still very inconvenient (and costly) to us. This was not a small project. TWO floors of a large house were involved. We were able to relay my concerns to Vinnie, one of the owners and his partner. They were both very understanding, professional and accommodating, and tried to remain involved in the conclusion of the project while offering almost no pricing adjustments for the inconvenience and delays. In addition, if it says the company will "remove sink" then make arrangements to have that task done. The customer should not have to find out during the install that the contractor can't remove a sink. Again, minor point but it's about attention to detail; company-management-sales-labor and customer all on the same page. And lastly, as a final disappointing ending, the manager called to say that they would not complete one of our requested carpet runner bindings (without payment) after offering to bind "our remnants" (one a large 9 ft x12 ft piece that we only found out about after asking the installer about leftover carpet), as a courtesy gesture for their mistakes...really? And the offer was made by the higher ups. Thanks. While we cannot say enough positives about their subcontractors, we cannot even remotely recommend this company. For a small company wanting to establish themselves, they need to go back to the drawing board and learn what customer service is all about. Take your business to a company that values it. read more

I got carpet installed in the upstairs of my three bedroom home and the stairwell and they did a great job. It was a rental so I selected the least expensive carpet and the least expensive padding and there was no high pressure sales tactics. Their presentation was clear and concise and well illustrated. I didn't meet the installers but Ryan was great to deal with and had the business acumen to take things to the next level. read more

We had entire house carpeted. I called to book an appointment after hearing about Shore Side at work. I had already had 3 companies out and was ready to make a choice, but I figured why not have Shore Side out too. Vinny came out with samples and gave me a price on the spot. He explained the carpets and gave me more info then all 3 companies before him. Best of all, his price was in line with the company I was leaning towards. In turn, I decided to go with Shore side carpet and am pleased I did. The install went smooth and was completed in one day. The carpet exceeded our expectations! We would recommend Shore Side Carpet and Vinny to anyone! read more