Cancel

    Open app

    Search

    PuroClean

    2.0 (4 reviews)
    Open Open 24 hours

    Services - PuroClean

    Damage restoration

    PuroClean Photos

    You might also consider

    Recommended Reviews - PuroClean

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Karen F.
    145
    27
    5

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rosa L.
    0
    71
    54

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - PuroClean

    You might also consider

    Verify this business for free

    People searched for Damage Restoration 360 times last month within 25 miles of this business.

    Verify this business

    Rainbow Restoration of Stevensville

    Rainbow Restoration of Stevensville

    (6 reviews)

    We recently used Rainbow International for mold that was found in our laundry area (inside our…read morekitchen). We were pleased with the quality of the work, however not with the level of communication we received from Rainbow. Not only was it not made to clear to us that during the process we would have no access to our kitchen but when we arrived home late in the evening (around 10pm) on the first day of work we could not reach someone to tell us if it was even safe to be in the house. We just came home to a 'tented off' kitchen unexpectedly. The original estimate said the work would be done in 4 days and it actually took 8 days. Not only was that 8 days we had no access to our kitchen or back door but those were 8 days immediately prior to our settling on our house and the extra days meant we could not pack up kitchen to move until the night before settlement. But our biggest concern was with the final cost of the repairs. We were given an estimate of $2964 and agreed to that cost estimate. When we received the final invoice it was for $3826. We were not at all prepared for the final cost to be nearly 30% higher than the estimate. At no point did anyone from Rainbow contact us to tell us the estimate would not hold. The work needed to be done but if it was going to be more than what was estimated we would have greatly appreciated knowing that.

    I'm extremely dissatisfied with the handling of my home mitigation process. I trusted them based on…read moremy insurance provider's recommendation, but the experience was unprofessional and costly. Their job was to determine if there was mold in my basement. They found none but advised me to bring in a plumber for a moisture issue, which I handled. Beyond that, Rainbow conducted additional work..removing cabinets, countertops, and flooring, widening drywall gaps, and detaching appliances--without ever obtaining my permission or notifying me 1st. I wasn't physically present to oversee the work, which they knew, yet they went ahead without my consent. When I spoke with my insurance adjuster, they expressed concern over the repair estimator's unprofessional comments, and there's been a clear lack of coordination between Rainbow and my insurer. For example, they sought flooring approval from someone at Allstate, not my adjuster, and ripped up my entire kitchen floor without consulting me. I was forced to come out of pocket thousands of dollars to address damage and repairs I never approved. The kitchen was unusable for weeks, creating an uncomfortable environment for the family living there. Then Rainbow demanded a repair deposit which was shocking to me. Throughout this process, their communication was abysmal. I was initially satisfied with the floor repairs, but I'd never trust this company nor would I recommend them. To make matters worse they installed a cabinet under my sink with incorrect measurements and a different color that I never approved of. They thought I would let that slide but I told them to correct that and to get the correct sizing and color as previously installed. This caused a further delay of additional approval requests and shipping times. 15 months later the floor panels are beginning to lift. I called to ask about a warranty. Here I am after reaching out twice...with confirmation of a callback and visit, No response for two weeks. Something told me to hold back my initial review..now I can deduct an additional star. Do better!

    PuroClean - damagerestoration - Updated May 2026

    Loading...
    Loading...
    Loading...