Some of the burners on my range stopped working correctly a while back and I had been just using…read moretwo of the five burners. The GE range is a discontinued model that was probably installed when the house was built around nineteen years ago. So it's old but it suits the look of my kitchen. I didn't like the new ranges on the market so I decided to contact Henlopen Appliance hoping they could service the unit. The person I spoke with confirmed they service GE ranges. I called on a Friday and was able to get an appointment for the following Tuesday. The technician, Trevor Vest showed up on time and once I explained the problems I was having with the range he got right to work. He tested all the burners then made the necessary adjustments to get the burners working properly. The whole experience from making the appointment to interacting with Trevor as he made the fixes was enjoyable. He even gave me advice about using our front-loading washing machine. There is no doubt in my mind who I will contact if I need help with an appliance.

Showed up on time. Reasonably priced. Knew exactly what the problem was and fixed it in a timely…read morefashion.

A bit of a issue in self checkout area...On 01/1/18, i stopped by the customer service deck to pick…read moreup a pre paid item that was ordered online...great service there..had to show a photo ID and sign for the item but that was expected....placed the item in the cart and went back into the store for more shopping....after that was completed i headed for the Self checkout area....while checking out the other items, a Home Depot employee assigned to the self checkout area, an older lady with a cane, approached me and asked me for the receipt for the item that i picked up at the customer service area...I was in a hurry so i got the receipt from my pocket and handed it to her...She walked away with it and i continued to check out the other items....Upon leaving the checkout area i headed towards the door....She was standing by the door and specifically waited for me to returned the customer service item receipt to me.. Why was this necessary?...I already went thru all the security issues at the customer service desk....I could have left the customer area and gone home or continue to shop....I shopped....I felt intimidated by this lady as she physically waited for me to leave before she returned my receipt to me....In the past, i have picked up items from the customer service area and walked thru the store , bought nothing and walked right out the door to my car...not one time did any employee question the item picked up at the customer desk that was laying in my cart as i left the building...this older lady employee needs to be retrained..OVERKILL on her part...

We needed a new lock and wanted a keypad, so headed to Home Depot. The replacement lock was…read moreinstalled by a locksmith whi advised returning to Home Depot for extra keys. Bob waited on us almost immediately and fashioned our extra keys. I'm pleased with the service and give a 5 star. If some don't work, I'll be back! I must add that whilst perusing the store, 3 different associates asked if we needed assistance. That's rather rare, in my experience!

great customer service! care about the customers needs and accommodating!!! Love them!!! Would give…read more100000000 stars if I could!

We were desperate for a gas stove right before Thanksgiving! We called Elizabeth at DM appliance,…read moreand she was so helpful. She didn't try to talk us into useless features , etc.Just a good stove ! They delivered within a few days! We were so pleased with everything about them!

On my way to a work trip I realized I forgot some important items that would aide in my duties. I…read moreneeded these so that I could start my duties at the beginning of the week and finish my duties at the end of the week. In all honesty, I only realized I was missing these items as I got nearer to my destination. This Lowe's was the first thing I saw and decided it was my best option. Pulling into the parking lot was a bit confusing since this sits on a busy intersection corner, but I was able to figure it out enough to find a parking spot. Once inside it was a bit of confusion as well. I knew what I needed, but each item was in a different area where I though it would be. I had to do some searching, but in the end I was able to find what I need with no assistance from any of the staff. Self checkout at the front made for a quick exit and I did not need a bag. It was a decent visit, even if it was not the easiest visit. Getting back on the road from here, not the easiest either, but not something you can avoid.

We recently over into a new house and purchased a garage door opener from Lowes…read moreLowe's we paid for the installation service through Lowes called Handy Technologies. Obviously Lowes did a poor job of vetting them. They rescheduled twice and today they clearly cancelled out in us saying they don't have a pro in our area to do the installation. They said they would refund the $$$ but that doesn't do any good if I don't get the thing installed. I al putting out the word - buyer BEWARE. We have positive experiences with Lowes in California, where we moved from. We won't be attempting to use their handyman service again.

I can't say enough good things about Ed Wright's. Prices are reasonable and they know their stuff…read more They've worked on several of our appliances, recently giving our gas cooktop a good cleaning after some abuse by our housekeeper while cleaning it with a liquid spray! We learned a lot about our cooktop last week! You might have to wait a few days for an appointment, but there expertise and patience is worth it!

I have a ventless Electrolux dryer needing repair. Called few weeks back to make the appointment…read moreand provided details. I was in New York and made the appointment for when I would be in Delaware. The morning of the scheduled appointment, I received a call saying that they never worked on a ventless dryer and could not help. He said that they should have told me this at time of making appointment- you think.

I went in on a rainy Sunday in late Setember and came out with more than $200 of cool stuff. What…read moreattracted me today was the plethora of Keurig coffees. I ended up getting 4 different caffeinated brands along with a lemon & ginger and an expresso blend. Oh, and also a bunch of shortbread cookies to dunk into the coffee. Want knives, dishes, pressure cookers? Got 'em here in plenty as well as pretty much anything you can think of which can be used in a kitchen. Also the sales people are friendly and helpful. This is really a place you must check out.

After having other vendors cancel my online order for parts for my Moka pot I decided to try…read moreKitchen and Company. I added a pack of gaskets to my cart and checked shipping. It was a bit steep for something that weighs around two ounces so I added more to my order to make it worth it. I've been frustrated trying to track something so dumb down (somewhere that isn't Amazon), so I was pleasantly surprised when these folks shipped in less than 24h and it was authentic Bialetti. They probably could have done a cheaper padded envelope instead of the box but I get it. I will definitely check them out if I need silly kitchen things in the future.

very Happy with Jimmy and Eric taking away old washer and delivering new. Made sure appliance…read moreworked properly!

We bought a washer and dryer 4 and a half years ago. The dryer just keep running. Making the…read moreclothes over dried. Called to ask them to come service it over a week ago. Then no one returned my call. Called back recently and asked again and now they don't have a repair service. Gave us a LG 800 number. After buying an extra warranty they pushed. So they don't stand behind there products. Just because it's locally owned doesn't make it better.

Our oven broke during the coronavirus outbreak. Jimmy Steele and ABC appliances replaced our oven…read morewithin 2 days of it breaking. They used safety precautions to ensure that none of us were exposed to potential virus particles. I cannot give a strong enough endorsement of ABC appliances, so courteous, so professional, very reasonable prices. If you need a new appliance or maintenance do not contact anyone other than ABC appliances.

We always experience great service at the store and the installers are fabulous. In the last 3…read moreyears we have replaced all our appliances and purchased all from Shore Appliance

Had a service call to fix an issue with refrigerator in which they said refrigerator was operating…read morenormally, only to come down to the property about a week later, find out the refrigerator was not. No diagnostics done expecpt a visual. In 10 seconds, through the door panel pad we were able to diagnose it with an E01 code, which means ice maker issue, which could lead to other issues and also, irregular temperatures in the refrigerator. Called for service again.They said they would be out in the morning of the next day, only to get a text message from the A I robot telling me my appointment was canceled, and I was rescheduled on monday, which we were not going to be there. It was very hard to raise someone in the service department, and by the time they got back to you it was usually the end of the day. We ended up buying a new refrigerator because our whirlpool, that was only four years old, was demonstrating an issue that could lead to further costs. Totally not impressed with whirlpool, and will never buy again.When asked if the sales department could help us possibly on the price, they basically just said no, there was nothing they could do.They did not even offer to see if their manager would do something for us. Very disappointed in as we bought all of our appliances from them when we built our house. Very disappointed KLJ