Some of the burners on my range stopped working correctly a while back and I had been just using…read moretwo of the five burners. The GE range is a discontinued model that was probably installed when the house was built around nineteen years ago. So it's old but it suits the look of my kitchen. I didn't like the new ranges on the market so I decided to contact Henlopen Appliance hoping they could service the unit. The person I spoke with confirmed they service GE ranges. I called on a Friday and was able to get an appointment for the following Tuesday. The technician, Trevor Vest showed up on time and once I explained the problems I was having with the range he got right to work. He tested all the burners then made the necessary adjustments to get the burners working properly. The whole experience from making the appointment to interacting with Trevor as he made the fixes was enjoyable. He even gave me advice about using our front-loading washing machine. There is no doubt in my mind who I will contact if I need help with an appliance.

Wonderful company with excellent service. Henlopen Appliance was such a pleasure to work with. Very…read morenice and on time. Trevor worked on my clothes dryer and took the time to explain everything that needed to be done. Really appreciated his knowledge and professionalism.

A bit of a issue in self checkout area...On 01/1/18, i stopped by the customer service deck to pick…read moreup a pre paid item that was ordered online...great service there..had to show a photo ID and sign for the item but that was expected....placed the item in the cart and went back into the store for more shopping....after that was completed i headed for the Self checkout area....while checking out the other items, a Home Depot employee assigned to the self checkout area, an older lady with a cane, approached me and asked me for the receipt for the item that i picked up at the customer service area...I was in a hurry so i got the receipt from my pocket and handed it to her...She walked away with it and i continued to check out the other items....Upon leaving the checkout area i headed towards the door....She was standing by the door and specifically waited for me to returned the customer service item receipt to me.. Why was this necessary?...I already went thru all the security issues at the customer service desk....I could have left the customer area and gone home or continue to shop....I shopped....I felt intimidated by this lady as she physically waited for me to leave before she returned my receipt to me....In the past, i have picked up items from the customer service area and walked thru the store , bought nothing and walked right out the door to my car...not one time did any employee question the item picked up at the customer desk that was laying in my cart as i left the building...this older lady employee needs to be retrained..OVERKILL on her part...

I have been a long time customer. I have torn up my credit card. The service for ordering a water…read moreheater has been disastrous. It was scheduled on a specific day. It never arrived. I contacted customer service. They claimed it was set for several days later; I sent copies of confirmation messages and emails. MY FAMILY HAS NO WATER either hot or cold. Then I receive an email telling me that the scheduled delivery had been moved to the new date. HOW CAN THIS BUSINESS OPERATE WITH SUCH INCOMPETENCE? Representatives were of NO USE, either confirming the order was being delivered on the original date or asking me for confirmation phone numbers that I do not have. I WILL NEVER EVER DO BUSINESS WITH HOME DEPOT---EVER!!! Meanwhile, we my family must live without any water. AVOID ANY ORDER PURCHASE VIA HOME DEPOT. If I could give HD a "0" rating, I would.

great customer service! care about the customers needs and accommodating!!! Love them!!! Would give…read more100000000 stars if I could!

We were desperate for a gas stove right before Thanksgiving! We called Elizabeth at DM appliance,…read moreand she was so helpful. She didn't try to talk us into useless features , etc.Just a good stove ! They delivered within a few days! We were so pleased with everything about them!

On my way to a work trip I realized I forgot some important items that would aide in my duties. I…read moreneeded these so that I could start my duties at the beginning of the week and finish my duties at the end of the week. In all honesty, I only realized I was missing these items as I got nearer to my destination. This Lowe's was the first thing I saw and decided it was my best option. Pulling into the parking lot was a bit confusing since this sits on a busy intersection corner, but I was able to figure it out enough to find a parking spot. Once inside it was a bit of confusion as well. I knew what I needed, but each item was in a different area where I though it would be. I had to do some searching, but in the end I was able to find what I need with no assistance from any of the staff. Self checkout at the front made for a quick exit and I did not need a bag. It was a decent visit, even if it was not the easiest visit. Getting back on the road from here, not the easiest either, but not something you can avoid.

We recently over into a new house and purchased a garage door opener from Lowes…read moreLowe's we paid for the installation service through Lowes called Handy Technologies. Obviously Lowes did a poor job of vetting them. They rescheduled twice and today they clearly cancelled out in us saying they don't have a pro in our area to do the installation. They said they would refund the $$$ but that doesn't do any good if I don't get the thing installed. I al putting out the word - buyer BEWARE. We have positive experiences with Lowes in California, where we moved from. We won't be attempting to use their handyman service again.

I have a ventless Electrolux dryer needing repair. Called few weeks back to make the appointment…read moreand provided details. I was in New York and made the appointment for when I would be in Delaware. The morning of the scheduled appointment, I received a call saying that they never worked on a ventless dryer and could not help. He said that they should have told me this at time of making appointment- you think.

Not a good experience. My refridgerator water dispensor was leaking after being used. 1st visit was…read morenormal. Diagnosed the problem ($140). 2nd appt was a no show. 3rd appt. the repair did not fix the problem. 4th appt., the technician broke the piece entirely and now cannot use water dispensor at all. Mind you, had to take off work 4 times because they couldn't come after 3pm when I get home. Now, my problem is unfixable they say because my fridge is too old and hard to get parts for. The solution to solve this was to waive my $333.00 bill that I was going to be charged. So, I took off work 4 days to have a technician do more damage to my fridge, but at least I didn't have to pay him to do it.

I love this store! It doesn't seem to matter what I'm looking for - they have it! The staff here…read moreare a lot of fun, very knowledgable and helpful. The other day, i went in to find a jar opener. It's one of those shocking moments you realize you're old because you can't open a darn jar! I found multiple choices here. There's a lot of fun stuff they have down the center of the store and in the foods section just before checkout and I'm always a sucker for fun treats. My happiest find was an awesome little pan to use with a regular pot as a double boiler! Hello, chocolate covered strawberries!

Bottom Line: Everything for preparing and serving a meal plus some gourmet food items…read more I saw a brochure for Kitchen & Company at the ferry terminal and was enticed by the beautiful photo of Fiestaware. Hoping to find open stock FIestaware in my colors I made my pilgrimage to Kitchen & Company. While I didn't find the Fiestaware pieces I was searching for I did enjoy strolling the aisles and was excited to find my Henckles Four Star knives (which I think are discontinued) in stock. I also eyed up all of the Lodge Cookware and they seem to carry the full line. After doing some pursuing I left with a new knife and a few other items. Overall it was a nice little shopping trip.

I cannot say enough about Joannie. She went over and above the call, of duty when none else would…read moreat Millman's. She worked tirelessly to make sure we were able to get a new microwave oven / refrig- freezer that Millman's could not fix. We paid next to nothing to receive these items. We had our own contractors install these items the right way and now after months of no microwave or freezer we are good to go. Thank You, Joannie I will never forget your hard work. I am giving Joannie 5 stars not Millman's Appliances. Maureen

I purchased a dishwasher several weeks ago and never heard about the delivery as I was told someone…read morewould contact me. I kept calling scheduling and customer service, left several voicemails with no call back. Finally, I called sales and got a live person who would give my message to Sam. He never called me back so I called again and threatened to cancel my order, then he called me back. He said they are down a person and delivery would probably be in 2 weeks. Ok, at least I had a time frame. However, I received a voice mail yesterday saying they would be delivering the next day between 10 am and 4 pm and that I would receive a call 30 min prior. So, today, I never got a call 30 min prior, I got a call when the delivery guys were in front of my door and I was not home! So the delivery guys said they would return in the afternoon and I said that would work. They called me prior, asked if I was ready and I replied yes. Eric and Eric arrived and did an excellent job of installing the dishwasher. They were kind, polite and very efficient at their job. Can't say enough about the Erics, but I can say that I will not be buying from Millmans again after being treated poorly with their poor customer service and scheduling.

Our oven broke during the coronavirus outbreak. Jimmy Steele and ABC appliances replaced our oven…read morewithin 2 days of it breaking. They used safety precautions to ensure that none of us were exposed to potential virus particles. I cannot give a strong enough endorsement of ABC appliances, so courteous, so professional, very reasonable prices. If you need a new appliance or maintenance do not contact anyone other than ABC appliances.

I was kept informed by text as to when my delivery would arrive. Install 1 was fantastic!! Simple…read moreand neat removal of old dishwasher and easy install of new dishwasher! Area kept clean throughout. Highly recommend!

Bought a new washing machine. Sales process was great-did not try to over sell or push…read more communication/coordination of the delivery schedule was outstanding, with delivery day updates given frequently without having to call. Washing machine was delivered on-time (actually in the first half hour of the 2 hr window they gave us!). Highly recommend Shore Appliance Connection!