One of the benefit of having a brick and mortar version of a favored online store is that you can…read morereturn the items you don't want right away instead of sending it back, or exchange it for the item you want. Today I was "helped" by Brett. I was trying to return a hoodie that didn't fit. Everything was pretty procedural at first. Then the hiccup came where the was an issue with the return because he had thought we heavily used the hoodie, which we didn't. The only thing we did was put it on inside the house and set it down on the carpet afterwards. He was lecturing me on the fact that he cannot accept the return due to this cosmetic flaw. I informed him this, to which he replied that he can't resell something that's been worn in the store. I told him that we had been long patrons of the band and how we owned dozens of Oakley sunglasses and never had an issue with returning a product that we tried on and did not like. He finally gave in by saying that I had interrupted him as he was not able to compete his lecture that he be making an exception in this case. At the end I feel that he was over compensating for his lack of knowledge and general awareness of customer service by saving face and acting as if he was planning to let me return the merchandise after all. Next time, I'll stick to shipping my returns back instead of being hassled by a self-righteous, myopic store clerk.

This is a decent Oakley store. They make custom glasses and prescriptions. I've been here a few…read moretimes and they have a great variety of glasses some nice dry fit polo shirts and bags. Service is always great.

Staff were friendly and curtious. I ended up purchasing a new pair of glasses and was told that I…read moreshould come back before the one year warranty runs out for new lenses, if they are at all scratched.

I really like the doctors here. We get great exams, and a prescription printed for us to take when…read morewe're done (some places don't like doing that). I've been here before for other "eye care", and have received excellent care. We don't get our glasses here. Their frames are a bit pricey for our taste. If you're into fancy name brands, you'll be happy. But they don't look down on me for taking that business elsewhere, which is nice. The online appointment system is messed up. For one thing, you feel like you're going to grab a time slot, but it really wants you to pick the best 3 slots for you, and they'll get back to you. I did that, but when they got back to me, they didn't have anything for a few weeks after what I had selected. They told me that the online booking system was inaccurate - they should probably just ditch that and put up a phone number (or, better yet, fix it). That all being said, I'll still get my eye care here - but they could improve some things.

I first met Maggy and Arlene last year when we went to get my son a tux for prom. We felt so…read morewelcome the minute we walked in. The made everything so easy that I decided to come back to check out their selection of wedding dresses. Again, they are both extremely pleasant women to work with. Thru my visits with Maggy and Arlene, it almost feel like we became friends. My mom is hours away and has missed this part of the process with my wedding planning. I always walked away feeling like I got a little "mom love" from those two. I HIGHLY recommend you visit. It oozes the small town charm and the sincere friendliness that made the process quite easy. Thank you ladies from the bottom of my heart!!!

I wanted to get a head start on prom dress shopping and have heard great things about Moments to…read moreCherish bridals--needless to say I was not disappointed. Not only was the environment very welcoming but I received excellent customer service as well. Audrey helped me find dresses that fit my style and my size! I am shorter and more on the petite side and she made sure I was able to try dresses on in my size! They seriously have the best selection of prom that I have seen in Madison. I never would have thought to visit a bridal store for my prom dress but I'm so glad that I did! Overall an excellent experience.

We had a prescription to pick up and a line at these places is expected.. however we waited for…read moreover an hour out in our car in line, got to the window and they told us to come inside and my girlfriend is still waiting, in line again. We have been here for over two hours now. Ridiculous to say the least. F*** this place, go out of business if you cant hand someone a prescription within 2 hours.

Like most Walgreens locations, the Verona store is either understaffed or just plain slow! My…read morephysicians office left a message for a prescription refill at 10am, and when I called 3 hours later to confirm receipt, they said they had not received anything. I called my doctor back and was told that a message was left with the Verona Walgreens, and the doctor called the prescription in AGAIN. It is now nearly 4PM, and it took 15 minutes to find out if they were filling the prescription. Finally, they are, but there is no reason why a prescription refill should be SO-O-O-O difficult! I long for the days when we got our prescriptions at Target. We never had these problems. Unfortunately, our insurance will not allow us to use Target anymore and we are stuck with Walgreens. If I could move my prescriptions somewhere else, I would jump at the opportunity!

Front staff has terrible customer service. Encountered terrible service from multiple staff…read moremembers. Always being told "we will call you back" but never get a call back. Appointments are never on time. I will be moving my care elsewhere. Do not recommend.

My eye doctor was kind and very helpful. However, the staff at the counter took my insurance plan…read morecard and scanned it, I had my appointment, and then I was told they don't carry my insurance and I had to pay out of pocket. It was a very upsetting experience.

I absolutely love LensCrafters! I was able to exchange a pair of glasses that weren't exactly as I…read morehoped. They stand by their 30 day happiness guarantee. The staff is kind and professional. I was even able to ask for the frames that were in the store for people to try on because the ones that came weren't the same and I was told they may not be. Easy peasy switch to have the lenses put in the ones the store had! I have been using LensCrafters for years after trying a competitor that really messed up my order. I can count on getting exactly what I order at LensCrafters and they go above and beyond to make it right. They also don't mind if I stop in to get my glasses adjusted!

We popped in with a pair of glasses we bought elsewhere that my son had stepped on. They were…read morepretty busted up. The team there was able to fix them within just a few minutes and save the day. Thank you!

Rebecca, was wonderful , helpful, and professionally knowledgeable. Took her lots time with is. We…read morewill be back. Price was very fair

Very poor customer service at the East Washington Ave location. First, they had doctor scheduled…read moreon a Saturday but didn't realize until 2 days before appointment she wasn't in that day. Today, I went for my rescheduled appointment and due to traffic delays was 10 minutes late. No call from them, doctor had left because "she had things to do". And why didn't I call, their way of putting blame on me instead of apologizing. This tells me the doctor probably left 2 minutes or so after i didn't show, and if I would've been there ok, would have given me a very rushed appointment because "she had things to do". Canceling other family member appointments. ​

WOW. We stumbled upon Gardening Adventures while driving through Verona on the Friday prior to…read moreMemorial Day weekend. I am just beginning to put in perennial gardens around our house and I can guarantee that we will be coming back to these lovely ladies' gardens again and again. The prices are fantastic, the plants are gorgeous and healthy, and I love that you can see everything they sell beautifully displayed in their mature backyard gardens. Knowing that the wide variety of plants are hardy for our weather is also fantastic. Even better than that, this is a business that sprouted from two friends' love of gardening. We first stopped at Karen's gardens, where she sells mostly trees, shrubs, lilies and a variety of flowering plants. After some very helpful discussion about what we were looking for, she helped us decide to go with a couple of white pines and a Thuja Giant Arbor Vitae for screening. I also picked up the first of what will be many of their gorgeous day lilies. She then directed us to Sharon's garden for hostas and ground cover (she also has most of the grasses and some other flowering plants). Sharon walked us around her mature gardens and helped us chose flowering ground cover for a difficult location. We went with two types and we also picked up a Clematis and four types of hosta. They said their inventory had been hit pretty hard after their big sale on the weekend prior. I really look forward to seeing what things look like before that sale, because it seemed to me like they had TONS of plants to choose from. There's really not much more that I can ask for than to buy from local, knowledgeable people doing what they love. If you're at all interested in planting perennials in the Madison area and haven't checked out Gardening Adventures, you're missing out.

From the owner: $7and up/gallon perennials! I sell a large variety of…read moreperennials, daylilies, hosta, ornamental grasses, trees and shrubs. All plants are acclimated to Wisconsin weather before being sold I maintain an inventory of 3000 to 4000 plants. My ever changing inventory reflects my gardens needs of renewal and division. Most of the flowers and grasses are sold in one gallon, two gallon, and larger pots. In this economy my prices are more than competitive. Advice is always free!