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Puyallup, WA

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Shonnard Neal MD

3.3 (3 reviews)

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Rainier Orthopedic Institute - ROI Staff

Rainier Orthopedic Institute

3.1(78 reviews)
0.0 mi

At the end of April I broke my hand and was referred to Rainier Orthopedic Institute to determine…read moreif I needed surgery or not and for a treatment plan. Since then I've been in twice and I've had a great experience! The office staff I've encountered has always been nice. Wait times have never been rough for me, both in the lobby to be taken back and then when needing to get x-rays. I have been seeing Dr. Kevin D. He's been really personable and kind throughout my experience! Overall this has been a great office to help me throughout the healing journey for my hand.

I don't usually write reviews for medical places unless something really stands out, but Rainier…read moreOrthopedic Institute genuinely impressed me. They saw my brother for a broken femur, which is obviously not a small thing, and from the moment we were there, the care felt different. The provider who saw him took her time, didn't rush through anything, and actually answered all of our questions in a way that made sense. You could tell she cared, not just about the injury, but about him as a person going through it. Same goes for her medical assistant. Super kind, attentive, and just easy to talk to. It didn't feel cold or clinical the way some places do. It felt like they actually wanted to make sure we understood everything and felt supported. Honestly, after seeing how they handled his care, I've been seriously considering switching my own care over to them. That says a lot coming from someone who's pretty particular about where I go. If you're dealing with anything orthopedic-related and want a team that actually listens and treats you like a human, I would absolutely recommend them.

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Multicare Orthopedics and Sports

Multicare Orthopedics and Sports

2.3(6 reviews)
1.5 mi

It was easy to make an appointment here. My 10 month old goes everywhere I go and I was a little…read morenervous taking her to my appointment but everyone was so nice and accommodating. Needed X-rays of my knee and someone was able to hang out with my baby while I got those done, plus everyone would hold the door for me and it meant a lot that they were really trying to make it as easy for me as possible. The doctor was really nice and thorough. Def recommend here if you need physical therapy.

After a car accident I was referred to this clinic for follow up. The referral was sent on 11/13. I…read morefollowed up multiple times. The first week I called I was told it was being referred to the spinal specialist and they would need to review it so they could schedule me. I called back the next week and was told they still had not reviewed it but they would send another message. I called the following week and was told it was still being reviewed but they would send an urgent message and I would hear back with 24 hours. I called back the next day and was told it takes 48 hours for a response to an urgent message. I called back the next week and they said they still did not have it. I called back again the following week and was told "Oh it's been accepted we can schedule you now". We scheduled for two weeks out. The next day I got a call saying that was an accident that I shouldn't have been scheduled because it had not been reviewed yet and they needed to cancel the appointment. Today I finally got a call saying we need to refer you to someone else. So it took 5 weeks for them to tell me that they need to send me somewhere else. Meanwhile I'm in pain and doing what I can to alleviate it. The administrative process is awful. People should not have e to wait 5 weeks for a case to be accepted or referred out. On top of that no one at the office even knew what was going on as I was given several different messages.

ATI Physical Therapy

ATI Physical Therapy

4.7(15 reviews)
0.2 mi

Earlier in the year I broke my dominant hand and was referred by my orthopedic doctor to start…read moreoccupational therapy at ATI. I was in OT for about 5 weeks and was honestly surprised at how much progress I was able to make in that time. Everybody at the front of the office was always kind and helpful. They do a good job of reminding you of appointments, easy online payments, and rescheduling when needed. There was a time I had to bring my (then) 7 year old with me and they were great with him too - I saw other parents bringing children from time to time as well. Not exactly the best place to bring your kid if they're antsy, but it's nice for those who don't have the childcare. I'm 90% sure my occupational therapist was named Charity - I had her for every one of my appointments. She was great! Super personable, easy to chat with, and was able to tend to multiple people during appointments. She was great at helping me get my hand from about 25% function to about 90% (if I had to guess). My hand won't really ever be the same again, but I'm grateful to the team at ATI for helping make it much more functional with a vastly improved range of motion.

This is a good place to get your wellness back on track. They do have great therapists, some pay…read moreattention more than others.I've noticed. I find the guys to be super attentive and carefully explain everything from paperwork to start therapy all thru the exercise is for your particular injury. This is just all around a great place to get some physical Therapy that the Dr. ordered

John T Steedman MD

John T Steedman MD

5.0(1 review)
0.0 mi

Dr. John Steedman Jr and Total Hip arthroplasty ( replacement)…read more It only took me 3 years of hip and back pain, multiple hospital surgical and orthopedic surgeon researches, in attempts to identify the lowest rate of hospital surgical-related Staphylococcus and Streptococcus infections. The pain was debilitating at times. As a hospital- based healthcare professional, I knew surgery was unavoidable if I wanted to live pain-free, while the risks of hospital born infection was more than I was willing to take. In my research of top orthopedic surgeons I wish I had extended my search from King Co to Pierce Co years earlier, while I am grateful that I listened to my fears and doubts and I did not go with the first orthopedic surgeon's recommendation! I cannot say enough about the care received by Dr. Steedman and his entire team leading up to and throughout surgery. Surgery in their facility was far safer than a large hospital setting, fewer risks of human oversight and life-threatening risks. Going home the same day, taking a total of 3 Tylenol in my recovery, walking 3600 steps within a week - and a minimally visible scar 8 weeks later. I haven't felt this great in YEARS!!!! Top influencers for me, leading to my initial consultation, included Dr Steedman's education at John Hopkins and.a US News favorable (5 stars) review. Dr. Steedman (as well as his entire staff) were all professional, kind, patient, and thorough, with not only providing all the information I needed to prepare for surgery, but answering all of my questions as well. Follow up appointments have all been equally meaningful. He even provides his cell number to patients for ANY concerns that arise within the first 48 hours emphasizing, "anytime, day or night" and that included a weekend following my surgery. Words cannot express how thankful and grateful I am for doing my research and receiving the best medical care a person could hope for! SSC

Shonnard Neal MD - sportsmed - Updated November 2026

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