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    Integrated Pain Management

    3.7 (6 reviews)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    7 years ago

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    8 years ago

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    9 years ago

    The pain I have even after my surgery is crippling. After seeing Jason for almost 3 years I am so grateful for all he's done.

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    6 years ago

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    Kenneth Nwosu, MD

    Kenneth Nwosu, MD

    1.6(21 reviews)
    0.3 mi

    I have called ever day for the last 8 days no one answers their phones or returns messages…read more When I did call back after waiting 5 days, I was told "We didn't call you back because we need a referral ". I told him it would have been helpful if someone would have called to let me know this. I had an Urgent care facility fax them the referral on Saturday, I called today to confirm they received it. They said their fax receipt is 24hrs because the fax is electronic. Really? Normally electronic is faster than a fax machine. Finally I asked for a Supervisor and she said their normal turn times for new Patients is appx. 3-4 weeks but she would confirm and call me back tomorrow. ( what's another day after waiting 9days when I am is so much psi. And can't walk). The Supervisor also told me they aren't answering their phones because they are all on the phones. I said ok but why can't they return their messages? The reception/people who answer the phones are unprofessional, no experience and lack concern for patients. I have never complained as I know I'm not the only person waiting. I would not use Neospine, if Dr Allen was not there. He is best foot Dr. Unfortunately he works out of this office. If they truly wanted to help people in pain they would return calls and at least act like they care about new patients. This is the worst customer service I have ever experienced. No wonder Yelp reviews are the lowest one Star! Read the reviews!!! Who is running this place?

    I was referred to Neospine about a month ago for a herniated disc. I repeatedly called, and left…read moremessages as instructed. I called multiple locations and left messages and multiple locations over the course of a week trying to get scheduled. Never heard back from them, and ended up getting a new referral through MultiCare and got scheduled same day. Super frustrating experience as I was out of work due to the injury and their customer service is non existent.

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    Kenneth Nwosu, MD - Neospine- Puyallup location

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    Integrated Pain Management - painmanagement - Updated May 2026

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