I love this clinic! I received the BEST care from Nurse Rose and DR. Harper I can honestly say Dr…read more Harper listens to me and I do not feel rushed! I had two back to back injuries and he never once thought I was faking or pain med seeking, which by the way, I am not on narcotics nor do I want to be. The point is he is trying to do everything to get me back to my healthy lifestyle. He truly makes me feel heard, and like he cares! Just a nice funny guy! I appreciate his beside manners so much! I hope you see this Dr. Harper and know that I am grateful for your wonderful care! (Powe)

I was active duty for 12yrs and never, NEVER, received truly outstanding medical care. Now that I'm…read morea dependent, I'm finding that being at the Madigan-Puyallup Clinic at Sunrise is truly a luxury. However, the outstanding care comes at a bittersweet emotion for me. Our active duty members deserve this level of service. Had I experienced the same medical issues while a dependent as I did while active duty, I would have been diagnosed much sooner and with less resistance. I truly believe that the medical squadrons (AF) fall under that political BS we are all familiar with. So, this review is two-fold. 1.) THIS IS AN AMAZING DEPENDENT ONLY CLINIC 2.) Active duty deserve this level of care; after all, it is THEIR service that makes the clinic run.

Jason has helped me through a tough and painful diagnosis of Thoracic Outlet Syndrome. He really…read morecares about helping people. I would recommend this place to anyone struggling with significant chronic pain or post surgery pain management.

Would give this place a zero if possible. Terrible with paperwork. We have $1500 in outstanding lab…read morefees from the last 10 months. The person who does the billing seldom returns calls in our experience. When you finally do get a hold of her, she treats you like she's doing you a favor.

1 Star Washington Center for Pain Management…read more If I could give zero stars, I would. The doctor actually told me, "Pain clinics don't prescribe pain medication anymore. We expect you to live with it. You should be able to handle it--other people do." When I explained that my post-surgical pain leaves me unable to dress myself or work, he said, "You should be able to do that just fine." I'm four months post-spinal fusion with ankylosing spondylosis, and he dismissed me like I was exaggerating. He also said they "can't do anything" until all my future surgeries are done. No compassion, no treatment plan, no help--just arrogance. If you're looking for actual pain management, go anywhere else. Reception was nice.

The staff are very professional and trustworthy. The doctors are knowledgeable about pain…read moremanagement.

I loved going to my new medical group, Sound Family Medicine. I was going to UW medical clinics…read more I was seen right away in the daily walk in clinic. The care was so impressive. They had me scheduled to see a urologist, a cardiologist and family doctor for my future health needs. I live in Puyallup so it makes sense to have my medical care here. They are awesome!!!

Lived in bonney lake for 18 years and they used to be great. With each passing year, they've gotten…read moreworse. Their "walk in clinic" is effectively just a clinic. I came in at 1 and there was not one person in the waiting room, receptionist told me to come back at 230. Came back at 230 and had to wait another 45 minutes to be seen. Also it's a different "doctor" every time I go in. They are all either NP or RN which is usually fine but if I'm being seen for the third time for the same issue, maybe it's time to call in an MD. Oh that's right they do t have any. NEVER going back to that place.

Good Chiropractor, not so good on trying to fix a damaged hand. He pulled and yanked my hand and I…read moreended up having reconstructive surgery on my rt thumb and still having rotator cuff issues. Now having to get another MRI before another surgery. I wish he would've just worked on my back and neck. To be so disrespected by the two ladies/office staff! for them texting me an appointment time, talk down to a patient for a mistake that she made, was rather embarrassing and to do that in front of other patients was just rude. Never received a call to find out why I walked out after being treated so wrong, makes it hard to recommend anyone to this establishment. The other downfall is these other physical issues I'm still going through and now having a second surgery on something I know he damaged, makes it hard to recommend anyone to an establishment where I was treated so wrong! and also having this setback on my healing. I started my Chiro treatment back in February of 2025, it's now January of 2026. I'm starting with a different Chiropractor and will never allow a chiropractor to work on anything but my neck and back. It truly saddens me to write/post any negativity on any type of business. I owned a business for over 20 years, I always leave good reviews. This does not make me feel good to write this.

Best quality care ever. You feel like family. Adjustments aren't painful, you feel taller more…read moreenergy and inline. Helps my neurological issues and my fibromyalgia.

I have called ever day for the last 8 days no one answers their phones or returns messages…read more When I did call back after waiting 5 days, I was told "We didn't call you back because we need a referral ". I told him it would have been helpful if someone would have called to let me know this. I had an Urgent care facility fax them the referral on Saturday, I called today to confirm they received it. They said their fax receipt is 24hrs because the fax is electronic. Really? Normally electronic is faster than a fax machine. Finally I asked for a Supervisor and she said their normal turn times for new Patients is appx. 3-4 weeks but she would confirm and call me back tomorrow. ( what's another day after waiting 9days when I am is so much psi. And can't walk). The Supervisor also told me they aren't answering their phones because they are all on the phones. I said ok but why can't they return their messages? The reception/people who answer the phones are unprofessional, no experience and lack concern for patients. I have never complained as I know I'm not the only person waiting. I would not use Neospine, if Dr Allen was not there. He is best foot Dr. Unfortunately he works out of this office. If they truly wanted to help people in pain they would return calls and at least act like they care about new patients. This is the worst customer service I have ever experienced. No wonder Yelp reviews are the lowest one Star! Read the reviews!!! Who is running this place?

I was referred to Neospine about a month ago for a herniated disc. I repeatedly called, and left…read moremessages as instructed. I called multiple locations and left messages and multiple locations over the course of a week trying to get scheduled. Never heard back from them, and ended up getting a new referral through MultiCare and got scheduled same day. Super frustrating experience as I was out of work due to the injury and their customer service is non existent.

I am 78 years old, hard work and hard play have put a lot of demands on various body parts and I…read morehave a list of surgeries to prove it. I have tried Chiropractic care and a variety of massage types to help me with posture, aches, pains and made no lasting progress. Two years ago I discovered George Hern and found someone that is a careful listener with an extensive knowledge of anatomy and bio-mechanics, that knows how to directly address what is causing my issues. I continue to see him as new things pop up and for minor tune-ups. I have made real progress in mobility and pain elimination, thanks to the compassionate and tailored approach of this man. Thanks George!

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Karen and the team are worthy of more than 5 stars! We brought my 6 week in for therapy after a…read moretongue/lip tie revision and I went from a constant 8/10 breast feeding pain to a zero in 4 weeks!! They take such great care of my baby girl and treat her like one of their own. Not only do they work on oral motor therapy but also some developmental therapy!

I have been working with Shana weekly for nearly three months now. Let me be blunt: People with…read moreserious trust issues think my trust issues are excessive. I trust Shana. How the heck that happened in less than three months is beyond me, but I do.

This "Pain Management" Doctor is bad news. She, in the past, has over-prescribed to the point that…read moreI almost had an extra month of pain medication. What she likes to do is get you on medication that is to strong or is not needed and then have you walk the line of her "Program Rules". I have been profiled at her clinic because of my youthfull appearence. I have had to return to her office to have her re-write her presciptions at least 5 times in the last year. Her math is always off. I have had to correct this on a number of occasions. If you are dying from something terminal, and are very old and frail, she may be the Doctor for you. If you are middle age with auto injuries and or back/neck injuries, find another Doctor. Once I branched out and found out how these places are supposed to be ran, I found out how messed up this place really is. In my personal opinion I am suprised that the DEA has not looked up close and personal at her records. I would be shocked if they were in order. Patient Beware!!!