At the end of April I broke my hand and was referred to Rainier Orthopedic Institute to determine…read moreif I needed surgery or not and for a treatment plan. Since then I've been in twice and I've had a great experience! The office staff I've encountered has always been nice. Wait times have never been rough for me, both in the lobby to be taken back and then when needing to get x-rays. I have been seeing Dr. Kevin D. He's been really personable and kind throughout my experience! Overall this has been a great office to help me throughout the healing journey for my hand.

I don't usually write reviews for medical places unless something really stands out, but Rainier…read moreOrthopedic Institute genuinely impressed me. They saw my brother for a broken femur, which is obviously not a small thing, and from the moment we were there, the care felt different. The provider who saw him took her time, didn't rush through anything, and actually answered all of our questions in a way that made sense. You could tell she cared, not just about the injury, but about him as a person going through it. Same goes for her medical assistant. Super kind, attentive, and just easy to talk to. It didn't feel cold or clinical the way some places do. It felt like they actually wanted to make sure we understood everything and felt supported. Honestly, after seeing how they handled his care, I've been seriously considering switching my own care over to them. That says a lot coming from someone who's pretty particular about where I go. If you're dealing with anything orthopedic-related and want a team that actually listens and treats you like a human, I would absolutely recommend them.

It was easy to make an appointment here. My 10 month old goes everywhere I go and I was a little…read morenervous taking her to my appointment but everyone was so nice and accommodating. Needed X-rays of my knee and someone was able to hang out with my baby while I got those done, plus everyone would hold the door for me and it meant a lot that they were really trying to make it as easy for me as possible. The doctor was really nice and thorough. Def recommend here if you need physical therapy.

After a car accident I was referred to this clinic for follow up. The referral was sent on 11/13. I…read morefollowed up multiple times. The first week I called I was told it was being referred to the spinal specialist and they would need to review it so they could schedule me. I called back the next week and was told they still had not reviewed it but they would send another message. I called the following week and was told it was still being reviewed but they would send an urgent message and I would hear back with 24 hours. I called back the next day and was told it takes 48 hours for a response to an urgent message. I called back the next week and they said they still did not have it. I called back again the following week and was told "Oh it's been accepted we can schedule you now". We scheduled for two weeks out. The next day I got a call saying that was an accident that I shouldn't have been scheduled because it had not been reviewed yet and they needed to cancel the appointment. Today I finally got a call saying we need to refer you to someone else. So it took 5 weeks for them to tell me that they need to send me somewhere else. Meanwhile I'm in pain and doing what I can to alleviate it. The administrative process is awful. People should not have e to wait 5 weeks for a case to be accepted or referred out. On top of that no one at the office even knew what was going on as I was given several different messages.

Dr. Puttler did my hip replacement surgery and have been pain free ever sense!! He is a wonderful…read moreDoctor:)

I came in for a bicep repair and Dr. Puttler was amazing. He had frank, clear, and compassionate…read moreadvice. He and his staff arranged my surgery very quickly and worked with my insurance to make sure that everything was in order. My Physical Therapist commented on the effectiveness of the surgery and how the way it was done was enabling me to advance through recovery much faster than other repairs they had seen.

Excelent place highly recommended, nice ambience , staff very polite, friendly , they very well…read moretrained, how to treat people with pain ,with empathy and patience . And Megan , what can I say ,She the best Pt , I ever had, excellent professional, kind ,knowledgeable, patience,.a beautiful person Thank you very much to all

The folks at Summit (RET) Physical Therapy in Puyallup are amazing! From the front door to the back…read morewall, this place is filled with caring, skilled, attentive staff! I always receive a warm welcome at the front desk, the cadre of therapy assistants are so helpful and the Physical Therapy doctors and assistants are knowledgeable and well trained .. my issues continue to improve with every visit. If you have aches or pains, I very highly recommend coming to see this group of professionals!

Friendly staff, they care about you and your recovery, private rooms, clean, available on weekends…read moreif necessary and I'd recommend PVPT to everyone!

Really great experience. Was seen on short notice. Definitely recommend. I need to go "back."read more

My husband and I loved our first adjustments with Dr. Earle. He took lots of time and like others…read morehave mentioned, worked on muscles before the adjustment. But later adjustments were far less careful & thorough. I had a lot of relief from a low-back issue after my first adjustment, but subsequent ones not so much. Plus, the billing was pretty weird - we ended up paying a lot more for out of pocket than we were expecting and the receptionist / office manager at the time was pretty clueless and unhelpful. They got really defensive when asked about billing, so we just stopped going.

The negative reviews Ive read all seem to be from patients who didn't actually receive care from,…read moreor undergo surgery with, Dr. Shonnard I did. And he changed my life for the better. I can lift my toddler son, I can now look up at the stars, work on my truck, play with my dog, and hug my wife, all without the debilitating pain I previously tolerated. Thank you, Dr. Shonnard - may you continue to live in grace. PS- his staff and colleagues at Proliance and in the surgery center have been the most (remarkably) compassionate people I've encountered in the healthcare field. Just wonderful.

I'll post more if I decide to have surgery with Dr. Shonnard…read more First, he came very highly recommended for cervical disc replacement surgery. I did have to go through my PCP for the necessary MRI before I was able to schedule an appt with his office, but everyone I dealt with was extremely professional and friendly. Upon being examined by Dr. Shonnard, he was warm, friendly, professional and thorough. I've since seen 3 more doctors to add more opinions to the mix and none of them have been as thorough in their assessments and examinations. He explained what was going on in my neck, what his believed my main option is and why, patiently answered what questions I had, requested that I schedule a followup appt and sent me home with a very clear letter explaining exactly what the operation entailed and what the risks could be. I was encouraged to do additional research and come back to the followup with any other questions. My husband was present for both the first and followup appts and between those appts I did get a second opinion (which was the complete opposite). Dr. Shonnard was still very warm, and very thorough and confident in his decision and was able to clearly explain why he thought his surgical approach would be superior to the second opinion's approach. He answered all the questions we'd come up with after reading the letter and doing research. Because of the aggressive nature of this surgery, I'm still waffling on getting it, but my pain and symptoms are increasing rapidly and my 4th opinion has brought me full circle to believing that it really is my best option. Every other surgeon I've seen has spoken highly of Dr. Shonnard and he is well known and respected in his field.

Karen and the team are worthy of more than 5 stars! We brought my 6 week in for therapy after a…read moretongue/lip tie revision and I went from a constant 8/10 breast feeding pain to a zero in 4 weeks!! They take such great care of my baby girl and treat her like one of their own. Not only do they work on oral motor therapy but also some developmental therapy!

I have been working with Shana weekly for nearly three months now. Let me be blunt: People with…read moreserious trust issues think my trust issues are excessive. I trust Shana. How the heck that happened in less than three months is beyond me, but I do.

If you want to go to a physical therapy office that remembers your name when you come in, this is…read morethe place for you! I worked with Jeff and his assistant, Sharon, and they were incredible! I was having sciatica pain going down my left leg that made it difficult for me to sleep. After a month of treatment, I was 100 percent better. They were knowledgeable and kind. They explained things thoroughly and answered all of my questions. They listened to my symptoms and even changed their treatment as my symptoms changed. I never felt like a number to them. I will continue to choose their practice for any future treatments needed.

Had a hip replacement and wanted to get both strength and balance back in my leg…read more Nice building, easy to get to. The entire staff is friendly and welcoming. Easy to make and change appointments. There is little or no waiting for your appointment. I am working with Jeff who is patient, kind and explains the different exercises and what they will accomplish. I also work on exercises at home which were given to me to help in my recovery. The only con is the exercise room might be a little small. This is the place to go for PT.