1. Shoe Dept. Encore

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Meriden, CT

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Shoe Dept. Encore

1.0 (1 review)
Closed • 11:00 am - 8:00 pm

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12 years ago

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Kohl's

Kohl's

2.8(13 reviews)
3.2 mi
•$$

If I could give no stars I would This place is disgusting…read morethey sold me a DIRTY USED apple peeler. I contacted kohls on FB I told them I was upset and I have every right to be I paid full price for a USED PRODUCT. I told them I had to use it in a timely manner they were already closed so I washed it picked all the dried up apple off of it and used it. they told me to return it to the store. I already used it and cleaned it that's not the issue the issue is this store is allowing DIRTY PRODUCTS TO BE SOLD AS NEW. Even the instructions were stained!!!!!!!

Let me start off my saying that this is one of the best organized Kohls that I've been too. That is…read morethe only positive I can offer and I'm not being too critical here. I was in the area and decided to stop at this location to use Kohls cash that I racked up from an online purchase. The reason I give it 2 stars is although it was the best organized (least messy) Kohls I've been too of the 3 in the area, it also was the most empty. Literally every piece of clothing I was interested in was missing in most of the desired sizes for me it was L or 32 waist product. Jogging pants in that size, gone. Their Tek Gear line was bear. When I gave up on myself and decided to use the Kohls cash for my wife for Christmas they had nothing in her size for active wear (she is a dance teacher). This is IN SEASON stuff we are talking about and it was missing. When I went to checkout the the associate assigned to a register was wondering off to find a size for a woman on the display but not available. Great customer service BUT not when the lines are long as it is. They need some of other members of the staff to be handling those to keep the flow for checkout. I cant just blame this store though as this is one of the downfall of my Kohls experience and it has happened even prior to COVID. I left after 45 minutes of looking with something that I'm not sure if my wife will like but it was the best i could find for what was available for the size.

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Kohl's
Kohl's
Kohl's - Dirty instructions

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Dirty instructions

Marshalls

Marshalls

2.8(9 reviews)
3.0 mi
•$$

I no longer enjoy going to this particular Marshall's. There is one cashier in particular who…read moreoversteps her position with me all of the time. She has, more than once, when I've checked out, negatively commented through judgement, both to me and about me to other cashiers and patrons, on my use of a non Marshall's credit card for my purchases. She even goes so far as to comment when I'm with a different cashier and she's working next to us. Once, I was with a different cashier standing next to her when my cashier asked me if I wanted to $ round up for a cause. After I said no thank you, this cashier, standing next to us, started making comments out loud about how she couldn't believe that I said no and then began judging me on how ignorant i must be and not have any awareness of the cause. Her behavior was highly offensive and hurtful as she has no idea about my personal experience and contributions to this cause. She doesn't know me but that didn't stop her from making humiliating out loud and inappropriate comments to me and about me. She negatively commented again just last week as I was checking out with another cashier. Since she won't stop doing this, I will stop going to this store and I will continue to share my bad experiences with others.

My mom brought me along after picking my up from a medical treatment to return something that she…read morehad to bring back due to losing her job and needing the money despite liking the item. The item is a $30 pair of pants. As the return was happening I wrote on my phone and secretly showed the person at the register the situation and that I wanted to repurchase it for her later. She nodded and I gave her my name as we left. As soon as I got out of her car to go home I called and gave more info to have them hold until tomorrow morning when I could again. They told me they would not hold it over night due to their policy. Okay. I knew the policy cause it's been like that forever. I've also seen them wave it many times. Multiple friends over the years have worked here and has shared plenty of stories. I've also worked in stores with the same policy myself and there are always exceptions. I try to talk with the manager to ask if they could at all even until opening tomorrow and just kept coldly saying no. They told me I can come tomorrow and just buy it again as if it was so obvious. I explained how I don't know what the item was. My mother bought it and returned it and I never saw her try it on. So they said I could have it "described" to me so I could find it after. I ended up having to ask someone to drive me back out just for these pants because I wanted to do something kind for my mom. So from a business perspective 10/10 upholding a policy. As a person trying to do a nice thing where it result in a purchase and communicating with a business 4/10. Tact from manager and delivery of words chosen 1/10. Making my mom happy buying the pair of pants she gave up to pay bills with no job? Priceless. The manager was Jonathan btw and when I got there turns out they tried to describe a completely different pair. So they also just would have had me buy a totally different pair.

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Marshalls
Marshalls
Marshalls

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DICK'S Sporting Goods

DICK'S Sporting Goods

1.6(9 reviews)
0.1 mi
•$$

Great store! I purchased sneakers, fitness equipment,…read moresunglasses, sporting gear from this places and all were top notch quality. Prices are right where they should be, especially considering it is in a mall right off of the highway. Employees try to sneak in the "rewards card speech", but it is a credit card so unless you shop there frequently say no thank you. $300 for each reward last time I checked. It is always clean in there and I always find what I am looking for. Everything is very organized. Parking is great. There is a dedicated ramp right outside the building. This place is a must for any fitness nut or camper who lives in the area.

This store? Is awful. From the inept and inattentive help to the limited products available, this…read morestore should be avoided if you are serious about any type of sport. If you just want to look like you're active, then by all means snatch up the latest Nike sneakers, North Face gear and pro sports merchandise but if you actually participate in a sport, the selection is lacking. I wanted to look at a Garmin for timing instead of using my iPhone on a run. I stood at the counter for 5 minutes before walking away. Neither of the sales girls would break from their conversation about their weekend plans to assist me. Very poor customer service. I needed a hydration belt and a knee strap for my half marathon. No one in that store had a clue as to what I was talking about. I found a limited selection of hydration and fuel belts in the running shoe department. The guy manning the shoe department was a little lost as to what exactly I meant when I questioned him about the hydration belt being easy to use and withstanding a 13 mile run. Ok fine. I was then directed across the store for a knee strap which was "somewhere around that basketball hoop." It wasn't; it was way over by the softball and baseball gear, but whatever. The selection was poor. No athletic tape, very random sizes and almost all of the knee products were out or in sizes of XL-XXL. Very disappointing. And finally, when I went to check out, I was accused of shoplifting GU energy gels because I picked two up, put one back and carried the other to the register. The idiotic checkout girl with an overly annoying lisp asked where the other GU was. When I told her it was back on the shelf, she called for her manager who called security to look at my purse. Really? All that for $1.79 of energy gel which was NO WHERE in my purse? Never again. To be treated poorly in a store with poor customer service, inept help and products that are never in stock, I'll pass. I'll make the trips to Fleet Feet in West Hartford or Woodbridge Running Company for my running needs and where I won't be accused of shoplifting.

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DICK'S Sporting Goods
DICK'S Sporting Goods
DICK'S Sporting Goods

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Men's Wearhouse

Men's Wearhouse

2.8(15 reviews)
0.4 mi
•$$$
Walk-ins welcome
Available by appointment

Free pressing for life? You'll live to regret this little promise…read more Sales Associate Michael gave me Queer Eye for the Straight Guy advice on the jacket: 1st button always. 2nd button sometimes. 3rd button never. Now Karen F will be able to continue to ponder my sexuality.

This place feels like the Gaza Strip or maybe the war torn South Sudan in terms of vibes. Never…read morehave I felt more uncomfortable or under seige than when I served our country in Afghanistan during my 5 tours of duty. While I may have left my left leg and right testicle in the sand of fallujah it pales in comparison to the hell I experienced at this men's warehouse. I never thought getting married would be seen as an inconvenience to a business whose specific purpose is to help you get married. When I walked in I simply asked for help and information but I was given excuses and a look of contempt. "You need to do this online uhhhhh I don't know if I can help....UHHHHH lemme get a gawdamn uhhhhh ice cream machine broke. Lemme get a yellow babber" (these are the words the associate said to me ver batim) WHAT THE HELL IS GOING ON IN THIS STORE!? I asked for a tux and I was given a sheet of paper with PICTURES on it. Newsflash lady! I CANT WEAR A DAMN JPEG! All i wanted to do was try on some stuff, hit the dougie and make sure I looked fresh as hell for my beautiful future wife. Instead I'm given a sheet of paper and told that I have to "figure it out before I come into the store." I was five minutes away from calling up my boy Colin Powell (yes that Colin Powell) and establishing a coalition of the willing to rain hellfire down. Luckily my lovely bride calmed me down and I exited without incident but boy do I get steamed everytime I think about how shitty this whole ordeal was This next portion of the review will be a glowing advertisement for the wonderful people at modern formals. Where as this experience felt like an assault to my very morality and humanity: modern formals treated me with not only respect but a kindness and appreciation you will never get at men's warehouse. If this place fucks you up go to modern formals they have a proven track record of fixing the mistakes of this place. I was finished in 30 minutes, got a beautiful tux that made me look like John wick, and was allowed to try on anything and everything at their disposal. They hooked me up, hooked up my groomsmen, and went above and beyond. modern formals is the place to go for any tuxedo or suit rental. Men's warehouse is a front for cheap Chinese labor and they ship their suits wholesale from the Chengdu province. Don't support these communists! Buy American. Buy from modern formals and may god bless the United States of America!

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Men's Wearhouse
Men's Wearhouse
Men's Wearhouse

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Shoe Dept. Encore - shoes - Updated October 2026

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