1. Shoe Station

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    Meridian, ID

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    Shoe Station

    2.8 (13 reviews)
    Open • 10:00 am - 9:00 pm
    Updated 2 months ago

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    Initial email of damaged shoes

    Wanted to buy my daughter some air max's for school. We live in Oregon and found shoe carnival online and since Idaho is just next door it felt safe/reasonable to order online. I found a super cute pair for her and grabbed myself a pair in the same transaction. They arrived on time and her pair was perfect. I could tell my pair had been worn as they were already laced/no paper inside when I opened the box but no biggie- likely just from someone trying them on in the store. So I started to re-lace them the way I like them and that's when I noticed the loop on the top of the tongue that holds the laces in place was completely ripped on one of the shoes. So, I emailed the customer service department for remedy and sent images immediately and that's when I quickly learned who I was dealing with from a professional stand point. Three emails in and "Gurjant" kept demanding more photos. I had documented the damage in each communication but he still kept saying he needed "more images" before elevating my claim to corporate. I finally satisfied his photoshoot demands and he offered to exchange them. Great. I replied asking him to send me a pre-paid shipping label and a replacement pair and once I had them in-hand I would send the damaged pair back. Since they can't re-sell ripped/garbage shoes, I felt there was less risk on their end compared to me sending the shoes back while they still had my money based on the shady customer svc I'd experienced thus far and I didn't have a lot of trust in who i was dealing with. Shocker, Gurjant declined this exchange. Wanted the shoes before sending out an undamaged pair putting all the risk and burden on the customer for an issue that was their fault to begin with. Once I read that I told him I just want my money back. I'd send them the shoes for a full refund and go purchase an undamaged pair somewhere else but I wanted him to agree to a refund in writing while copying in his supervisor to which I've yet to see a reply. I've spent too many minutes out of my life that I'll never get back trying to just get this company to take ownership of their mistake and make some good-faith effort to remedy the issue that was their fault. I'll never buy from this company again. There's too many great stores with decent people representing them to deal with a dumpster fire like shoe carnival.

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    3 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    15 years ago

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    7 years ago

    It's not a huge store, but they always seem to have the top-reviewed shoes at really good prices. And the staff are friendly and helpful.

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    8 years ago

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    5 years ago

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    9 years ago

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    12 years ago

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    11 years ago

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    Millie Grace - You can see the black spots where it was fused together. it's hard to tell in the photo, but the heart on the right side was welded wonky

    Millie Grace

    4.4(11 reviews)
    0.3 mi

    I got a permanent bracelet. I went here because it seemed…read morelike it was going to be the best price. It says prices start at $39, but that's just for the cheaper metal. anything gold filled starts around $64. I wish the prices were a bit more transparent online, because it still ended up being pretty pricey. I added a charm on mine which was an additional $40 which I thought was outrageous but I went ahead and did it cause I was getting bracelets with my friends and figured it was just a one time thing. The shop was cute, and the owner was really nice but I will be looking for a less expensive spot for permanent jewelry next time. One spot on my bracelet was fused a little wonky so it doesn't lay properly (I wish I would have noticed right away so I could tell the lady immediately.) I can't go back and have her fix it cause I live out of town. Not to mention the two spots where it was fused are black.. very disappointing considering I paid $110 for my bracelet. I also wanted to mention that I have very sensitive skin so need things to be gold plated or gold filled at the very least, which is why I couldn't consider the sterling silver or cheaper options. Even tho I opted for the more expensive gold filled chain, I noticed my skin feeling a little irritated here and there.

    My daughter and I dropped in to get permanent jewelry and had the best time with Brooke. She was so…read morefun and our bracelets are beautiful. The shop has a lot of wonderful gifts and adorable clothing. They also have a great selection of fun patches to make trucker hats. Definitely stop in and it's a no-brainer for the permanent jewelry.

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    Millie Grace - Permanent bracelets. With charm: $110. Without charm: $64.

    Permanent bracelets. With charm: $110. Without charm: $64.

    Millie Grace
    Millie Grace - Lots of Idaho love

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    Lots of Idaho love

    Shoe Station - shoes - Updated October 2026

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