Cancel

    Open app

    Search

    JCPenney

    3.4 (29 reviews)
    Open 12:00 pm - 7:00 PM

    JCPenney Photos

    You might also consider

    Recommended Reviews - JCPenney

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Margo did my hair. She was friendly and knowledgeable. She did exactly as I asked and I love it! Made my next two appointments with her before I even left!

    what kind of parting is this???
    Alyssa M.

    This is more toward JCP Salon. I understand they have people who are just starting and learning we all gotta start somewhere, HOWEVER, my son who has been growing his hair out since he was born (7 years) wanted to keep his hair on his crown long and shave the sides and back. He wanted two french braids for the rest of his hair. It is a cool style. I asked and explained what I wanted and I even showed the stylist a couple photos. She parted his hair very horrible there was not enough support from those clips she had in his hair and messed up his hair so bad! He had patches and chunks of hair still it looked like a hack job. She also took the clippers to my son HAIRLINE BY HIS TEMPLE and instead of going from bottom to top and pulling away LIKE YOURE SUPPOSE TO, she took her clippers and went sideways creating a bald spot on the front of his hairline. I did NOT see this until we got home! she used his long hair to cover it up and proceeded to tell me I cannot braid hair. You're a stylist that is something so simple you should figure out. BUT WAIT THERE IS MORE... My daughter was with another stylist and she talked a big game as if she knew what she was doing. Simple trim for my daughter and I checked her hair also when we got home and it is soooo uneven it is not funny! My children have long hair and have been growing their hair. What I asked for was not very difficult but very simple. These two stylists need to re-train and return to wherever they went to school and redo their courses. My kids were not moving. They have gotten their haircuts before but because of this pandemic, our salon shut down. I called their manager and explained to her how her "stylists" messed up simple cuts and she asked us to come back in so they can fix it. I simply told her NO I DONT WANT THEM TO FIX IT I WANT SOMEONE ELSE WITH MORE EXPERIENCE. I also asked her HOW DO YOU FIX A BALD SPOT? And she did not respond. I had an appointment made for 11AM the next day with a "master" stylist and this manager called me at 10AM to tell me the stylist was out sick and rescheduled me for 12PM. Then 2 minutes later she called back again and said you know what this stylist is out sick too. At this point I said forget it and hung up. Horrible service and customer service. I have before and after photos of my children. I had to go home and fix their hair as best as I could. My son was so upset and said he regret it and my daughter was upset as well we had to go a bit shorter to fix it.

    See all

    Photo of Sam D.
    0
    12
    1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Miriam H.
    95
    28
    12

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dede S.
    14
    96
    36

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kylie J.
    28
    71
    13

    7 years ago

    I love this jcpenny and I shop here all the time. Reasonable prices and I'm always happy with the service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Santah H.
    18
    169
    148

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Sarah T.
    24
    28
    12

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Love that I can shop for a little bit of everything here and always managetofi.d things I like for an affordable price.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mj E.
    91
    3
    0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P P.
    0
    17
    6

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    so my brother and I got jeans from your store and your cashiers took the ink tag if of my brothers jeans but they left them on ,on my jeans

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - JCPenney

    Review Highlights - JCPenney

    guy! A coupon is something I see in the junk mail and Sunday pa

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Kohl's

    Kohl's

    2.3(7 reviews)
    4.1 mi
    $$

    I hadn't stepped foot in or shopped at Kohls for quite some time until yesterday and now I remember…read morewhy. So, the main reason I even went in here recently was to drop off an Amazon return which went very well, no complaints there. I decided to stay and look around because when you drop off Amazon returns with them, they give you a coupon for $10 off $25+ but it can only be used the same day as your return. I looked around for a bit and did find a few small items to purchase. I got up to the register and was assisted by a young male cashier who I'd say looked to be about 17-19... I will say he was a nice kid but definitely not the brightest bulb in the tanning bed. He rang up my items and took my coupon but I'm 99.9% certain he didn't even scan the coupon...or at least didn't scan it correctly. He gave me a total of $31.78 for a travel bag set with plastic bottles ($12), sunscreen spray ($14) and a 30 ct package of makeup remover wipes ($3) so if you add that up and then figure in a couple bucks for tax that would add up to the total given but the coupon was supposed to take $10 off the total and I spent more than the $25 before tax so coupon should have worked if it was properly scanned. I mentioned this to him and he said "oh I scanned it so it's in there" whatever, I just wanted to get home as soon as possible so decided not to argue it and just said okay. I got out my cash and handed him $35. He seemed to quickly count it and said "oh ma'am your total is $31.78"... so I thought oh maybe I miscounted and said oh sorry and handed over another $10 bill. He responded "it's okay" but luckily I took a good look at the cash in his hands before he put it in the register and it added up to $45... I said wait a second and pointed out the amount and he said "oh sorry" and handed me back the $10 I just gave him then calculated to figure out the change he owed me with the $35.. if I hadn't have been paying attention and caught that, he would have easily ripped me off by nearly $15! Again, he seems like a nice kid but he should be assisting customers on the sales floor..I don't think he should be at the register. I'm no math expert but I do know simple addition and subtraction and for a cashier job it's a good idea to have someone there who knows basic math so both the business and the customers aren't getting ripped off. Unfortunately this seems to be a common problem with youth around here... they not only can't spell to save their lives, they also don't know how to count change on even the simplest orders. It's frustrating. If I do another amazon return here, it'll be just that .. I'm not gonna look around and try to use a coupon they may not even scan anyways (it showed on my receipt I didn't get the $10 off discount as I suspected) and then to almost get ripped off further with my change just adds to the frustration.

    During Covid, this place was a mess... shelves bare, clothes all over the floor, shoes out of boxes…read moreand littered around the floor. Now everything is kept organized and restocked. I was able to find things I needed. Not everything I needed was available though. But they do have pretty good sales. The kohls cash is kind of useless unfortunately. After shopping, they give you this kohls cash that you have to use during a tiny window of time. I'm never available during that time. Kohls "cash" should be available ANY time. Just like cash, it shouldn't expire. Just like gift cards, it shouldn't expire. I know Kohls is trying to force people back into their stores on their timelines, but I would think more highly of them and return more often if I didn't feel so scammed. Honestly, I prefer the hard working mom and pop stores over the big corporate ones anyway.

    Photos
    Kohl's
    Kohl's
    Kohl's

    See all

    JCPenney - womenscloth - Updated May 2026

    Loading...
    Loading...
    Loading...