Everything is handled very professionally. I highly recommend them. Can't wait for the new storeread more

2023 brought me the wonderful gift of plantar fasciitis in my right foot and confirmed by my…read morephysician during my annual physical. I researched various places to go, and after reading the reviews online, made the appointment for the 30 minute consultation at Foot Dynamics. Janice was very friendly and thorough durning my initial visit and showed me several things to do at home to cure the pesky little pain in my foot. Since I was buying the packaged insoles at various other stores, I opted to go with the custom made pair. It hit me like a ton of bricks that my feet were different, so why have the same orthotic for both! Today, 02-06-2023, I went in early to my appointment to pick up my orthotics to discuss shoes. Mark assited me and was very knowledgeable and helpful in picking out a pair of Altra's. He made sure my size was correct by putting me in a half size bigger stating that the Altra tends to run smaller. Once I had the shoes, Janice put in the orthotics and a very noticeable improvement was found! I'm hoping to be to be top notch for the upcoming Europe trip knowing I'll be walking aLOT!! I live quite a ways from Boise, but I'll make it a point to come here for my shoe needs in the future. Very happy to have found a place with great and helpful people!

Great little running focused shop. Friendly staff that made sure we were taken care of. Wish we…read morelived closer and could get everything we needed from them. Excellent shoe selection with lots of options.

These people are great and really know their stuff. A lot chiller than REI or other bigger places…read more Plus it's a local business. The employees want you to get the best shoes for you, not the ones they want to sell. Good prices too.

My husband is always on the look out for specific sneakers. We have been to a couple shoe joints…read morewhen we have been out of town. I didn't realize we had a dope shoe joint of our own locally. We headed to 3peat after brunch to see what kind of dope stuff they had. This store front is so nice! Walking in, everything is so organized and clean. The shoes were perfectly displayed on the wall. There were racks of clothing that were all nicely hung. For a small venue, everything was nicely spaced. You didn't feel crowded. My husband did find a couple pair of rare sneakers but unfortunately they were not his size. It was cool that they had them and that we got to check them out in person. They have a great variety of sneakers for those sneaker heads out there or sneaker collectors. We didn't really check out what kind of clothing they had but from all the customers looking, I'm sure they had some cool stuff. I'm sure we will be back to see what new sneakers they get in. I honestly didn't mind kicking it while my husband looked around. I was admiring their two pretty chandeliers in the front. I thought it added a hint of elegance to the store. I'm sure we will be back soon to check out the latest and greatest.

This place was clean, spacious, and organized well. I was very impressed with the selection. There…read morewere some reasonably priced items, as well as the typical "vintage" items that were more expensive. Lots of name brand items like Supreme and Nike.

I went in to get fitted for a pair Of shoe after going to…read morethe wound clinic for 3 months. I was fitted by there expert and ordered my shoes. After wearing my shoes I went back because I developed a bilister. The blister became infected and I had to have my big toe amputated. I thought fitting the shoes was to prevent this type of situation. Now I have to find another shoe store to buy shoes. When I talked to the owner he didn't seem to care. After complaining I did get my money refunded. I am now searching for a solution for my shoes. Please do not go to Rosendalhs to buy shoes. You will regret it like I did. I'm still dealing with shoe issues and bilisters

BUYER BEWARE! TOTAL BAIT and SWITCH…read more forget the fiasco w/ the insurance company. I gave them 3 weeks to try and sort that out to no avail, which If I'm being totally honest, is not their fault. When I first went into this place, the "specialist" who saw me asked several questions INCLUDING if I was Diabetic, which I am NOT. So, immediately there was a question about insurance. I told him regardless, I just had part of my foot amputated. I desperately need help walking. HOW MUCH IS A PAIR OF ORTHOTICS? His definitive answer: $150 per pair. No other feees? NO. Ok, I can cough that up for my feet. So they scanned my feet and placed the order. 3 weeks later I drive an hour to go pick them up and they bait and switch and now they are $466. That's $316 MORE than what they told me it was originally. To say I was beyond furious is an understatement. Then I was told that if I WAS diabetic, they would be $150. Ok, we'll try this: I suddenly identify as being diabetic. This is Boise, after all. We should be able to play their liberal games... Well, since I wasn't diabetic when I ordered them now they're $466. They can keep their F U C K I N G orthodicks. I honestly truly despise businesses like this.

Staff was very helpful and great selection. We found shoes for the whole family, and saved.read more

I had the good fortune of interacting with a manager at the store today. He was engaging,…read morepersonable, and had work ethic that I have not seen in some time in retail. I was impressed his positive energy, definitely makes me want to shop his store again.

My email was incorrectly put on a customer account who shops there. I called and they refuse to…read moreremove my email. Manager was awful. Apparently thinks it's my job to spend hours fixing this. Told me I had to call customer service because he cannot because it's my account. I kept reminding him it's not Mr account either! It's not my fault they incorrectly typed in a customer's email and now I keep getting all their receipts! I broke down and called customer service and they cannot delete my email because it's not my profile. This is some ring of hell that the company will not fix. I keep getting emails and they will do nothing to correct it. I have never shopped with them. I don't want emails from them and they will not fix it. The manager should be filed. He has no customer service skills.

Ok I'm taking stars off for the terrible service that I get here now. I greet them when I enter,…read moreand I kid you not - they just stare at me and don't say a word. They don't help when I'm in there either. I actually walked back out yesterday.

The place is decently clean, but I only have one one cashier was very slow very long line the…read morecashier never looked up, naughty one one time to see the line

Nordstrom Rack had some great bargains on the men's clothing I was after! Bought a sports jacket,…read moreslip-on shoes and a men's toilet kit.

I just had the most wonderful experience at this Fleet Feet. I went in looking for some new running…read moreshoes for the first time in almost five years and was instantly greeted with the best customer service. Beckett was so attentive and knew exactly what he was talking about when it came to what I needed. We talked about running and he actually inspired me to get back into it myself. Such a great experience and the best customer service!

They have the BEST customer service!! Had a small issue with a couple of pairs of running shoes…read morethat I had purchased earlier this year. I called Austin (I live in Oregon and have to travel a few hours to get to location) and told him my issues with the shoes I had. I was hesitant to ask for help, but Austin reassured me that they would help me fix my problem with my current shoes. I ended up getting two new pairs of shoes (different brand, of course) and two pairs of insoles. Timothy, the salesman who helped me this time, he did the new computer measuring of my feet and discovered I needed a different size than previously thought. Timothy was exceedingly patient as I tried on several boxes of shoes. I'm so happy that I called in to ask for help. Austin & Timothy solved my problem. I am a very happy customer. Highly recommend this location.

Overjoyed with the personal service and my new sneaks! I cannot remember the last time I was shoe…read moreshopping and had the staffer measured my foot, inquired with interest about my needs, bring selections, and...wait for it...fit me and tie my shoe laces, and check the fit. I'll never go anywhere else for my hard-to-fit wide feet again! I'm a true blue fan and am happy to recommend Shu's to all the people who stop to compliment my new kicks!

I was greeted at the door and my feet were measured and the young man brought out shoes to try. I…read morepicked the ones I wanted. Service was fast courteous and professional. Best place in town to buy shoes so far as I am concerned.

This review is for customer service and not particularly the product. I've bought Vans shoes for…read morethe past 20 years from various Vans location in different states. I have to say, for a "skate" shoe the quality has gone down. They are such popular shoes in their looks that the actual intention for function and long lasting kinda sucks. Anyways, I expressed a frustration to Ti at the Boise mall and he went above and beyond to try to make it right for me and my kids. Not only that but his attitude and helpfulness was so appreciated. Thank you Ti

The last time I wore Vans, I was in high school and everyone was really like the kids at Ridgemont…read moreHigh or had a friend who was like Ferris Bueller. Better yet, most of us spent one or two Saturdays at Saturday school, err. Saturday detention like the kids from the Breakfast Club, The kids who wore Vans the most were surfers and skateboarders. There were plenty of those kids at Carmel High in California and I wanted to be one of them. That free-flowing blond hair, sun tanned face and the OP shirts and shorts. Dude! The flashbacks hit me like the concrete pavement when I bailed on my skateboard when I walked into the Vans store at the mall with my teenage kids. My daughter was totally digging a pair of slip-ons while my son wanted a pair of high tops. I almost got into the mood to get me a pair, but I was not sure if I wanted to go all the way yet. Brad was super cool and chill while he waited on both of my kids at the same time. He looked like my age, well minus about 15 years, but he was an adult with several cool age worn tats. He got a couple of slips-ons for my daughter and pair of killer red high tops for my son. He kept egging me on to get a pair. The peer pressure was real, I mean for real bro, but being Fall / Winter season, I was more intrigued with the beanies and the hoodies. I found a powder blue / yellow hoodie on clearance. It was like 24 bucks and I got a beanie for 8 bucks. I still think fondly of my trip back into Vans after all that time, especially with my kids. The experience did not disappoint, and we occasionally drop in to check the new kicks and I go check out the clearance. I still do not have a pair of Vans but that's okay, but kids have several pairs including my son who got a pair slip on with flames on them. Killer Brah!