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    Services - Shiplights

    Electric installation or replacement

    Electric repair

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    Ferguson Home

    Ferguson Home

    (11 reviews)

    $$$

    sent me a broken toilet and are being difficult with return. I'm not sure why a broken toilet…read morereturn needs approval from "higher ups" before the customer service person can approve it. Absolute BS. They put me on hold forever try try to get rid of me.

    Had an appointment to visit the showroom, park in a handicap space. Go inside the door, the…read moreshowroom is upstairs to the left. I need a rollator, my mom has extreme difficulty with stairs. So we went to the front desk, which had no one there. There was a map of the first floor, with no obvious elevator on it. I called both numbers that show up when googling, one of which went to the store, and another to a call center which transferred us to the store. No answer. We heard someone talking down the hall, I tried loudly to get their attention asking for help and was ignored before they disappeared. Called another number on their website, which went again to the call center. Asked them to try calling the store, given our results. My mom by that point found the phone number for the person we were meeting, which also went to the store. I was starting to walk around a little more, hoping to find an elevator, when apparently the the call center got through, someone came down to talk to us. They have no elevator. Their solution was for the person we were supposed to meet to facetime us while we wait downstairs. The person who spoke to us claimed we shouldn't have have been ignored and the phone should have been picked up, that neither thing was normal. Well, the other reviews here, which I did not read beforehand, tell a different story. This definitely isn't the place to go if you have mobility issues, and it seems like their customer service level in general is awful.

    E/R Electric - Upgrades before and after in Somerville MA

    E/R Electric

    (121 reviews)

    This is the second time I have hired E/R Electric. They made themselves available almost…read moreimmediately, after ordering the needed equipment, and installed so efficiently they were in and out in less than an hour. He went above and beyond to help with a couple of extra things at no charge. Highly recommend!

    If I could give zero stars I would do so for both shoddy work and the horrible response when…read moreconfronted with the electrical issues created by this supposedly licensed electrician. E/R Electric (Eddie Rodgriguez) was the electrical subcontractor for my bathroom renovation project and installed a Panasonic Whisper-quiet exhaust fan with heater. He instructed my wife and I to "never run the heater and the exhaust fan simultaneously or you will burn up the motor". I should have questioned this at the time but was busy dealing with other major issues with the renovation. Well.. after the fan burned up for accidentally switching both on at the same time, I called a local electrician since we had other electrical work in the house to be done. The electrician who responded had to do a bit of research including discussing the issue on the phone with Panasonic customer support, and ultimately determined that the fan was wired incorrectly and installed with two hot wires connected (one for each the heater and exhaust) instead of a single hot wire to both as clearly spelled out in the wiring instructions for this fan. As this is a $400 fan, my new electrician suggested we reach out to E/R Electric, as he assumed it would save me money in parts and labor, fully expecting that Eddie Rodriguez would want to know he installed it incorrectly and fix the problem out of professional courtesy. Well this was the only thing my new electrician was wrong about, as Eddie reacted like a real jerk instead-- he refused to come and look at the issue, refused to speak to my new electrician, and basically just refused to be a decent person let alone a professional. So I paid nearly $2000 to have this repaired by the new electrician who was shocked at the response I received. He also found electrical code violations by E/R including multiple buried / hidden junction boxes and other technical shortfalls. Hopefully Eddie reads this and will learn to install these correctly, because now that the fan is wired correctly we CAN run the exhaust fan and heater simultaneously after all!! The entire situation and findings were so shocking that my new electrician has suggested I file a complaint with the state licensing board, which I am considering. Bottom line...DO NOT USE THIS ELECTRICIAN.

    Shiplights - lighting - Updated September 2026

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