This location isn't one I normally visit. It was near a doctor's office. I had some concerns about…read morethe neighborhood, even in broad daylight. There was a police car monitoring the parking lot. There were guards by both entrances. They were very polite and great at interacting with youths. The store has a decent selection of items, except over the counter medications and some toiletry items. I think it is intentional for theft prevention. The self check out area had the least amount of customers. The employees were helpful when I needed assistance.

I see why there are 2 stars across the board for this store. There were 2 full service checkouts…read moreopen and they were 20+ people deep with full shopping carts. Although the store was brightly lit and many of the aisles well stocked; it was very understaffed. The store is located in a busy community that obviously supports this place but there are not enough staffers here to move the customers through. I came here because I was in the area but, I don't think I will be back anytime soon.

I'm giving two stars because it's a store and they remodeled. It's relatively clean. I'm not giving…read moremore stars because every time I go to self-checkout an employee starts pacing behind me or standing behind me to make sure I'm stealing. I bring a change purse and my own bag which I use to carry items because THERE ARE NO hand baskets. I take everything out and then flatten it so they can see there is nothing in there. One time I brought a change purse and no bag and bought one donut and Zyrtec. I was holding these two items. The guard told the White woman who works there that he thought I was stealing. She came over confused because there was nowhere for me to put anything. We shook our head and I paid and left. I rarely go here because I hate being treated like a criminal.

It really has to be something to get me to write a review. I have had more than a few incidents at…read morethis Giant. Unfortunately I have become accustomed to receiving subpar service/quality here so I've mostly ignored them. Most of the incidents revolve around lack of items, quality of items in some situations, store upkeep and customer service. I am of the belief that this is due to where this Giant is located. It is clear that this Giant and many nearby stores don't respect the customer base in this area. They don't seem to fear any retribution for the treatment of the people who patronize this store. We, as customers, are paying the same prices but receiving discount quality and service compared to customers at the same chain in different neighborhoods. The two incidents I've had involve one person. I didn't get the name but it was a middle aged white woman. I believe she was a manager of some kind. The only reason I'm distinguishing her race is because she may be the only white person working in that store as this is a predominantly Black American area. First incident: I was in line and ready to checkout in one of the 12 items or less registers. I was moving up in a line I was in for more than a few minutes (lines are consistently long) by now when the person in question came up and says, "this line is for 12 items or fewer". I look down at my cart and begin to count my items. I had 16 items. I just looked at her with bewilderment and moved to another much longer line (I wonder how corporate would feel if I put 4 items back costing the store money because one of their employees strict enforcement of FOUR extra items in my cart?) Trust me I totally understand adhering to policy and not slowing up the line for people trying to get in and out but this seemed a little excessive. On its own, this was not enough to illicit a response or review but the next incident raised my ire enough to report. Second incident: This incident maybe happened some four to five months later involving the same person. This time I'm checking out my items engaging in friendly banter with the cashier when the person in question comes up to the cashier, whispers in her ear then leaves. I didn't think anything of it until the cashier tells me she told her not to forget the water under my cart. At that point I had already told the cashier and she acknowledged. She looked uncomfortable telling me what she said. I told her that it was insulting to assume I'm trying to sneak out with a 32 pack of water. I don't really care about the excuse that this happens at this store. I'm sure water is paid for at a much higher clip than it is stolen. I didn't see where she came from but apparently, judging from both incidents, she is also a line monitor of some sort. Literally policing people as they're checking out. I almost wanted to take all the food back but continued. I don't think she is even aware or cares how insulting and disrespectful this is to customers. That is not my local Giant food store. I only go there when shopping for my mom who lives on that side of town. Luckily my mom doesn't request to go to this store much anymore because of the prices and I am totally fine with it. I had these two incidents during my sparse visits. I can only imagine the treatment regular customers receive.

The Grocery delivery section is terrible. I ordered groceries and I selected an early delivery but…read morethey were unable to fill my order. So they called and asked me to pick a later time and I did my order was left at the store with no one to deliver it. I called and I was told I should call door dash and arrange for them to pick it up. I will never in my life use their online site again to order I will pay extra to not deal with their crap. And their food is always second hand they can do better for the people that live in this area

I often find myself a last minute shopper and this location is always busy . Needless to say the…read moreemployees understandably are ready to go home . Feeling rushed and frustrated the clerk was so patient and professional Khalyle and Linda really impressed me . They handle the crowd and pressure w ease and remain so friendly these two make this Safeway a great place to shop

THE BEST ECONOMICAL SOURCE FOR YOUR CHARCUTERIE BOARDS. I purchased a few things and didn't have…read moreto got to multiple stores. They did not disappoint.. who would have thought?

Went here to get some snacks and lunch for flight back home. The prices here are cheaper than the…read moreother grocery stores and they have a large variety.

I typically come here for flowers when I'm in town. The pre-cut fruit is expensive for the portion…read moresizes. I purchase the cake from here and it wasn't good and not enough icing. The cake tasted like paper. There's always an armed security guard at the door no matter what time of day. And if you use self checkout there's a gate that has a receipt scanner that you need to use in order to leave. Super sketchy.

WTW since when do u go into a grocery store and the store is empty but they have no shopping carts…read morefor u to shop secondly we all know u have 2 pay 4 a bag but they don't have any bags 4 you 2 use really we'll than I need a REFUND plz and thx

This is THE grocery store for the Navy Yard. Well stocked. Friendly staff. Best value for a lunch…read moresandwich.

As a contracted shopper for Uber Shop & Deliver, and Instacart, I frequently visit your store at…read more1201 First Street NE in Washington, D.C. I must commend Valencia and Ursula for their exceptional customer service. They consistently demonstrate professionalism, efficiency, and cheerfulness, which greatly enhances the overall shopping experience.

The store should stay open until midnight because the current closing time is too early.read more

Very rude, unfriendly, disrespectful and unprofessional workers/ staff in this store. Even though…read morethey are located in a primarily African American neighborhood, they are racist and constantly profiling customers based on race. They are extremely insensitive, unempathetic and highly disrespectful to people with obvious disabilities and special needs. Also, the items sold at this store are second hand goods that they purchased from larger retailers and mark up the prices in order to make a profit. Their items are low quality and sometimes past expiration date. If you try to complain or question about an item, they become annoyed and begin yelling at you for no reason. The outside of the store is always being loitered by shady characters making it somewhat dangerous to even want to shop there. People have been killed (either by gun violence or stabbing) inside and outside of this store in the past numerous times. This rip-off spot lacks safety, professionalism, good quality products and upstanding people/staff. Do yourself a favor and walk an extra couple of blocks to a major retailer, this place has an all around bad aura/vibe to it.

This place is a really good replacement for that community a few years ago they lost the 7-11 over…read morethere. Also this place has really good customer service.

Love that there's an affordable grocery store this side of the river. The store is super clean and…read morehas some really good prices and some cool items that rotate out weekly. Things I like: - they have affordable wild caught fish in the frozen seafood section - they have great deals on random items like a single use coffee maker and dog agility bars that rotate out almost weekly - customer service is normally pretty good - store is clean and well lit - cute seasonal items - adequate parking Reasons for the 4 stars and not 5 - they don't really accept Apple Pay. The transactions Cant be larger than $40.00 a transaction when using Apple pAY...which means...if your groceries total $100, that's 3 separate transactions, which always appears fraud to most banks. - I'm hoping they continue to expand to include more organic produce and frozen foods. I still have to go to other stores to get all of my shopping done.

I put over $100 worth of groceries back after I noticed that the two checkout lines open were over…read more25 people deep. I hope they figure it out soon. Until they start hiring more people and reducing wait times, it's not worth the trouble for me.