Sweetest guy took our order through the drive thru. Not only did he have a genuine smile when…read moreserving us, but he apologized twice about them being out of something I ordered & then gave us some donut holes for free. Hard to find great customer service like that. I will be sure to return in the future!

Best donuts ever! We just happened to find this place while fueling our Truck. My wife went in and…read moregot pigs in the blanket. They were awesome. I got an extra doughnut, cinnamon sugar, and the guy never even knew me. He just gave it to my lovely wife. The quality of the donuts are amazing the cinnamon rolls amazing !!!! definitely makes Dunkin' Donuts look subpar.

Never disappoints. My favorite donut shop. Tip the cashier! She's a sweetheart. Sometimes they are…read moreeven open past 12:30, which has been a blessing at times. Thank y'all for all you do!

Cold ,old donuts,and she charged me 30cents on a dollar! Could have had another donut for the…read more60cents she charged for tax on those two.

I ordered cookies and ice cream and they were delicious. If you have a sweet tooth this is…read moredefinitely a spot to try. The customer service was great and the restaurant was clean with a cool vibe. Definitely a place I would come back to.

Literally the best cookies I have ever had. Love how they're open until 1am or 3am always. Nice…read moreworkers. Clean area. I'm a HUGE fan of the double chocolate chunk. It is AMAZING. They also have delivery drivers and pickup services as well. I signed up for the rewards program. (FYI: Only the last photo of the cookies is mine, the store pictures are from Facebook.)

Had my sons 4th birthday cake done here, was absolutely perfect! I wasn't sure as it was a custom…read morecake and I had to write a description as to what I wanted on it. "Blue monster truck driving through mud" and they got it perfect!! Such a cute cake and my son loved it! Also, online ordering was SO easy as it shows a demo as you build it.

Well Great American cookie cake in the Tyler square Mall has gone down hill. We recently had family…read morein town who in the city they live in does not have a great American cookie and they were so excited to finally have a Great American cookie once again. we went to the mall three times each location in the mall did not have cookie cake slices. In one location they said it will be about 30 minutes so we hung out in the mall did a little shopping came back they still had no slices. On our last attempt the workers did not even stop taking knowledge are waiting in line one worker was on the phone the other one was helping a guest they didn't have any slices and said they weren't going to be making anymore so we went to the other location same issue. We understand places are understaffed and times are different however if you're known for your cookie slices and you don't have any available that becomes an issue.

Food was amazing! Pancakes were awesome, the atmosphere was very relaxing. The service was even…read morebetter fast and order came out perfectly. Definitely recommend if you're in the area

Service was good, but food is very mediocre. CFS tasted like a typical frozen patty, gravy was…read morebland. Very underwhelming. Next time I roll through town I'll try somewhere else.

I recently stopped by Bahama Buck's and tried the gummy bear snow cone and it was amazing, packed…read morewith flavor and super refreshing, the customer service was great and I did not have to wait in any lines which made the experience even better, they also had some cool music playing that really set the mood, it is definitely a vibe and a spot worth checking out.

Tried to order a create your own snow with 4 flavors and got told that they can't do that after I…read moregot it just a day before... got told I can speak to a manager.. lol nah read your company rules sweetie.

When we come to Tyler to eat 50% of the time at least, we grab Marble Slab because there are so…read morefew. It normally is a good- great experience. However, tonight Junah made it less of a positive experience. He was talking and not paying attention to customers. He was on his phone touching his hair and nose. Thankfully he had to wear gloves. He was so distracted he bypassed us to the customers behind us. He kept trying to talk and get Hank sidetracked but he for the most part was cordial but stayed on task. I did not get the young lady's name she was a trainee. She stayed with the customer and was working efficiently. A past employee came in they all spoke to one another and Junah began to quietly complain about the line. He told Hank he should put up the closed sign. Hank did help me with merging my app to the new one and explained what to do and was patient. I would normally give them a 4-5 star but tonight's efficiency and service was skewed by Junah.

The ice cream is good but the store is not clean and prices are way too high. A health inspection…read moreis seriously needed. The best service we ever got is from Junah. He is the absolute best and HONEST. A kid named Jude cursed out other employees in front of us and the shift lead, Hank, stood there and did nothing. No ice cream is worth this.

Fresh, delicious drinks and great service. The ingredients taste high quality, and the staff is…read morefriendly and welcoming. A great place for a healthy and refreshing treat.

Horrible customer service and atmosphere. Felt like no one there liked their job or wanted to…read moreinteract with customers. Ordering was confusing and since the employees didnt want interact with us we got no help.