We hired Bessie to shampoo our carpets, and we couldn't be happier. They responded quicky, arrived…read moreas scheduled, and did a superb job. The carpets look brand new.

I cannot rave enough about what an amazing job they did in…read moredeep cleaning my house. if you"re on the fence definitely hire them. You won't be sorry.

Lovely crew and excellent cleaning. Very dependable and honest. I have been using this service…read morefor over a year.

I have never been so appalled by the way a professional company has spoken to me over the phone and…read morevia email. They were rude and this company does not have an email. I wasn't able to speak with anyone other than the receptionist, Lori. She told me " here is my email i am taking care of everything". Even though prior i wanted to speak with Robbie our inspector. She insisted i should only contact her, but then emails me getting upset of the questions i was asking about our apartments written inspections by them. Not to mention that the inspectors do not even write the reports...the secretary does and then signs off using the owners name. I highly do NOT recommend using this company. Extremely dissatisfied by the way they do not take their work serious enough , which in our case, costs us a thousand dollars in a scam.

We have been using ACUC for 20+ years and they have always been dependable, thorough and fairly…read morepriced. I highly recommend them for all carpet and furniture cleaning endeavors.

They were timely, thorough, polite, and went above and beyond the call of duty to clean the carpet…read morein our basement.

Byron did a great job! He was on-time, professional, courteous, and kept us updated as he…read moreprogressed. The bathroom tiles look brand new. The price was not outrageous and I couldn't have done the job myself. Thank you!

Sarah and her team are always thorough, responsive, and attentive to detail at my home. Highly…read morerecommend!

Sarah was fantastic! I'm pretty sure my place has never been so clean! They did a deep clean…read more Very thorough. The ladies were very nice and polite. I will definitely use her services again!

Andrea was extremely helpful when scheduling our house power washing appointment. Marc and his…read morehelper showed up on time and were very professional. My wife told me our house has never been so clean. We highly recommend BusyB Power Washing.

Three years ago we hired Busy B to power wash out house prior to it being painted. We couldn't…read morehave been happier with the service. Walt and his team were attentive, thorough, and went above and beyond to make sure the job was well done and that we were satisfied. Naturally, as we prepare to sell our house we wanted the same level of detail, so we called and scheduled with them again. I'm not sure within the last three years if this team was abducted by aliens and replaced by their evil doppelgangers, or if they just don't care anymore, but this experience was the polar opposite. The day prior to our appointment we received an email that gave some basic instructions, but what was striking was a paragraph that said "Please do not call us on the day of your job asking for a specific time. You will not be given one. Due to the nature of our work we cannot give out specific or estimated timing on the day of your scheduled job. You will receive an "on-the-way" text if you've provided a cell phone number." OK. That's a little off putting, but we get it. Some jobs are bigger than others, but even the cable guy gives you a range. Day of the appointment arrives and two hours are spent clearing the decks and porches. And the waiting begins..... Finally at 3:00pm a text is sent to the company to get an idea of the latest time they will arrive. At this time the office manager says, "Oh, he's been there and left". What? What happened to the on the way text? There was no knock on the door and no phone calls. Effectively the receptionist told us that there is a car blocking the driveway and he couldn't get his truck in to turn it around. No, we say. There is no car blocking the driveway, plenty of room. Actually, says the OM, you have a difficult driveway to get up and Walt (company owner) remembered this and didn't have the right equipment to get up your driveway. It's in the shop in Harrisonburg, so he's not going to be there today (we have a bit of a hill to get up). Wait we say, which is it? A car blocking the driveway or lack of equipment? At this point we are told the house phone was called and a message was left telling us this information. That's a tough sell, as the land line has been disconnected for about 5 months. After much back and forth we basically tell said receptionist that this is extremely poor business decisions and terrible customer service as we have all of our porch furniture sitting in the yard, and are planning on staining the decks tomorrow. Not my problem was the message from good ol Busy B. We asked to have the owner call us. We were told that he doesn't have signal. Maybe he'll call, maybe he won't. At this point we are at a loss. It looks like the B is too busy to come do the job they committed to. So we begin to look for other options. Suddenly, at 4:00 pm, a white pickup pulls into the driveway with no special equipment and somehow navigates the 'obstacle course' of the driveway blocking car. The owner himself gets out of the pickup. He made no apology. When asked why he didn't bother to call or knock to let us know he had made an attempt. He then tells us that he had both knees replaced a few months ago and didn't want to walk up the driveway. He also tells us that getting our house power washed is 'not a crisis', and that him living with cancer over the past two years is. What? No one called it a crisis, just really poor customer service and crappy attitudes when asked why no one had showed up or called. I'm very sorry for your medical conditions, but that's not my concern. If it's that bad, maybe you should have sent someone else. Finally the power washing begins. No real apology for the lack of communication or the decision not to show up. During the washing session, there were some texts back and forth to our oh so happy OM who said that a check would be needed at the end of the session. We said we would pay electronically just like the last time. 6:30 rolls around and we go outside to look at the job. First thing noted was that the walks and back patio were not done. An argument ensues that those have never been done and that was not on the work order. On the contrary we say, they were done last time and we specifically stated that we did not want the deck surfaces washed (which they did). On the previous you talked about how we needed to fill sand back in the walks after the session. After more arguing back and forth, out he goes to finish the job we hired him for. Bottom line is this. The entire experience from top to bottom was terrible. Communication was terrible, service was terrible, attitudes were terrible, integrity was terrible, and the job was marginal. It's unfortunate that this occurred. We would not recommend services from this company at all. Both the office staff as well as the owner were argumentative, and it appeared clear he did not want to do this job.

brought in 2 older Persian rugs for cleaning. Frank and his staff did a great job cleaning and…read morewrapping them for storage. I come from a hospitality background and was very impressed with the customer service from all involved. They were all friendly and helpful. I highly recommend these guys. Plus, their prices are way more reasonable than the companies in Charlottesville.

Perhaps there was simply a lot going on for this small shop, but our experience was awful…read more Apparently glad for our business, they made promises about time and skill that they did not keep. Took weeks longer than promised, and when we finally got our rug, cleaned and repaired, the sewing was amateur. As my wife said, after $400 plus in cost, "I could have done a better job." Not recommended.

A1's service was excellent. They worked to accommodate our schedule, and were very communicative…read moreabout when they'd arrive and how we should prep for the carpet cleaning. They took care while in our home (e.g. bungee-cording the front door to minimize draft when using the suction hose). And they gave clear and helpful instructions for how to ensure the rugs they cleaned dried well.

Long review but it's worth the read:…read more I cannot say enough good things about A-1 Carpet cleaners. From the responsive scheduling to the thorough carpet and rug cleaning. We are in the military and have used many carpet cleaning companies around the US. We have 3 pets (cat + 2 large dogs) and 2 kids (potty training age and infant). We only rented this house for a year, but by the time we were ready to move out you could see outlines of all the furniture and the carpet was 10x darker in high traffic areas. Joe was so knowledgeable on what works and why. He didn't try to upsell you on nonsense and he graciously gave me some discounts after discussing all the rugs and carpet needs. I rented a 1900sq ft house and ~1500 of it was carpeted. I knew this was going to be a dirty job. I even saw the water being drained after he was finished and let's just say red clay dirt is not pet friendly. I warned Joe that this isn't our first rodeo with renting and landlords often try to take our deposits. They claim that the pet odor is still too strong or they need us to pay for more cleanings (one made us clean 3x). He promised the carpets would look better than before we moved in and he was right!! I got a phone call that same week saying they were going to return our deposit and they were so thankful for how well we took care of their house. Mind blown is an understatement. Stop searching and just pick Joe!