A1's service was excellent. They worked to accommodate our schedule, and were very communicative…read moreabout when they'd arrive and how we should prep for the carpet cleaning. They took care while in our home (e.g. bungee-cording the front door to minimize draft when using the suction hose). And they gave clear and helpful instructions for how to ensure the rugs they cleaned dried well.

Long review but it's worth the read:…read more I cannot say enough good things about A-1 Carpet cleaners. From the responsive scheduling to the thorough carpet and rug cleaning. We are in the military and have used many carpet cleaning companies around the US. We have 3 pets (cat + 2 large dogs) and 2 kids (potty training age and infant). We only rented this house for a year, but by the time we were ready to move out you could see outlines of all the furniture and the carpet was 10x darker in high traffic areas. Joe was so knowledgeable on what works and why. He didn't try to upsell you on nonsense and he graciously gave me some discounts after discussing all the rugs and carpet needs. I rented a 1900sq ft house and ~1500 of it was carpeted. I knew this was going to be a dirty job. I even saw the water being drained after he was finished and let's just say red clay dirt is not pet friendly. I warned Joe that this isn't our first rodeo with renting and landlords often try to take our deposits. They claim that the pet odor is still too strong or they need us to pay for more cleanings (one made us clean 3x). He promised the carpets would look better than before we moved in and he was right!! I got a phone call that same week saying they were going to return our deposit and they were so thankful for how well we took care of their house. Mind blown is an understatement. Stop searching and just pick Joe!

These folk are very professional and did an excellent job cleaning my wool, jute, and silk area…read morerugs. I highly recommend them for your specialty rugs. They stay very busy, so be patient with the length of time to return your rugs. Also, my husband was hospitalized in January 2023 with emergency spinal cord surgery. Magic Carpet Service rearranged their schedule so they could clean our wall-to-wall silk carpets throughout our entire house, moving furniture, while we were at the hospital so that my husband could come home to a clean, germ/bacteria reduced home. THANK YOU, BUCKIE, and your team. We are grateful.

They did an assessment of the quality of the carpets, provided advisement, and did a thorough deep…read morecleaning before moving into our house. the carpets looked brand new. They were quick, and efficient. This is the company to hire for a deep detailed cleaning. Value of service was impeccable!

We hired Bessie to shampoo our carpets, and we couldn't be happier. They responded quicky, arrived…read moreas scheduled, and did a superb job. The carpets look brand new.

The lovely ladies who cleaned my house did a phenomenal job. They were efficient, thorough and…read morecareful, which is all you could ever want! I will definitely work with them again.

This was a move out cleaning. Two stars is generous. I used The Cleaning Company almost a year to…read morethe day when I moved in to this apartment. That cleaning in August 2025 was satisfactory, not outstanding but it's an old rental and was "good enough." This move out cleaning on August 2026 was neglectful and incomplete. Cobwebs and dust in windows and upper bathroom shelves, kitchen sink and tub (both porcelain) not whitened, stove top not only left sticky, but a degreaser was used that stripped paint from the control panel (where the gas control handles are mounted). I texted Defne who beyond replying to my question about what cleaning product was used, made no offer to make things right. I provided pictures of the damage. Her response - Defne: "I checked with the team, and they used a degreaser to properly remove the grease." No response to the pictures of damage, no offer of a compromise, or some small gesture such as a partial refund in good faith. And no apology. My rental deposit was dinged $75 by the owner to recoup their charges to complete the cleaning. They truly could have charged much more, but took mercy on me. The new tenants stayed in a motel the first night because the cobwebs and dust needed to be cleaned before moving in their possessions. Here's where I went wrong: I didn't check things over thoroughly due to exhaustion on moving day, the same day they cleaned. That was my responsibility and I was too tired to see that clearly. I paid $245 plus a $50 cash tip times two cleaners -- total $345 + $75 that the apartment owner deducted from my deposit. If the company makes good and refunds $75, I will repost and let you other consumers know. We're all human. We have some bad days and make mistakes. There is an opportunity to make this right. I'm sad to write a poor review and wish things had gone better. Will add photos when I figure out how to do that. Can't seem to post photos in the review, so posted in the business's photos at the top of the page - photos 35 thru 41.

Andrea was extremely helpful when scheduling our house power washing appointment. Marc and his…read morehelper showed up on time and were very professional. My wife told me our house has never been so clean. We highly recommend BusyB Power Washing.

Three years ago we hired Busy B to power wash out house prior to it being painted. We couldn't…read morehave been happier with the service. Walt and his team were attentive, thorough, and went above and beyond to make sure the job was well done and that we were satisfied. Naturally, as we prepare to sell our house we wanted the same level of detail, so we called and scheduled with them again. I'm not sure within the last three years if this team was abducted by aliens and replaced by their evil doppelgangers, or if they just don't care anymore, but this experience was the polar opposite. The day prior to our appointment we received an email that gave some basic instructions, but what was striking was a paragraph that said "Please do not call us on the day of your job asking for a specific time. You will not be given one. Due to the nature of our work we cannot give out specific or estimated timing on the day of your scheduled job. You will receive an "on-the-way" text if you've provided a cell phone number." OK. That's a little off putting, but we get it. Some jobs are bigger than others, but even the cable guy gives you a range. Day of the appointment arrives and two hours are spent clearing the decks and porches. And the waiting begins..... Finally at 3:00pm a text is sent to the company to get an idea of the latest time they will arrive. At this time the office manager says, "Oh, he's been there and left". What? What happened to the on the way text? There was no knock on the door and no phone calls. Effectively the receptionist told us that there is a car blocking the driveway and he couldn't get his truck in to turn it around. No, we say. There is no car blocking the driveway, plenty of room. Actually, says the OM, you have a difficult driveway to get up and Walt (company owner) remembered this and didn't have the right equipment to get up your driveway. It's in the shop in Harrisonburg, so he's not going to be there today (we have a bit of a hill to get up). Wait we say, which is it? A car blocking the driveway or lack of equipment? At this point we are told the house phone was called and a message was left telling us this information. That's a tough sell, as the land line has been disconnected for about 5 months. After much back and forth we basically tell said receptionist that this is extremely poor business decisions and terrible customer service as we have all of our porch furniture sitting in the yard, and are planning on staining the decks tomorrow. Not my problem was the message from good ol Busy B. We asked to have the owner call us. We were told that he doesn't have signal. Maybe he'll call, maybe he won't. At this point we are at a loss. It looks like the B is too busy to come do the job they committed to. So we begin to look for other options. Suddenly, at 4:00 pm, a white pickup pulls into the driveway with no special equipment and somehow navigates the 'obstacle course' of the driveway blocking car. The owner himself gets out of the pickup. He made no apology. When asked why he didn't bother to call or knock to let us know he had made an attempt. He then tells us that he had both knees replaced a few months ago and didn't want to walk up the driveway. He also tells us that getting our house power washed is 'not a crisis', and that him living with cancer over the past two years is. What? No one called it a crisis, just really poor customer service and crappy attitudes when asked why no one had showed up or called. I'm very sorry for your medical conditions, but that's not my concern. If it's that bad, maybe you should have sent someone else. Finally the power washing begins. No real apology for the lack of communication or the decision not to show up. During the washing session, there were some texts back and forth to our oh so happy OM who said that a check would be needed at the end of the session. We said we would pay electronically just like the last time. 6:30 rolls around and we go outside to look at the job. First thing noted was that the walks and back patio were not done. An argument ensues that those have never been done and that was not on the work order. On the contrary we say, they were done last time and we specifically stated that we did not want the deck surfaces washed (which they did). On the previous you talked about how we needed to fill sand back in the walks after the session. After more arguing back and forth, out he goes to finish the job we hired him for. Bottom line is this. The entire experience from top to bottom was terrible. Communication was terrible, service was terrible, attitudes were terrible, integrity was terrible, and the job was marginal. It's unfortunate that this occurred. We would not recommend services from this company at all. Both the office staff as well as the owner were argumentative, and it appeared clear he did not want to do this job.

I cannot rave enough about what an amazing job they did in…read moredeep cleaning my house. if you"re on the fence definitely hire them. You won't be sorry.

Lovely crew and excellent cleaning. Very dependable and honest. I have been using this service…read morefor over a year.

Highly recommend! very thorough and carpets looked and smelled great! Fair pricing too. You…read morecan't go wrong with Doug.

Fast, friendly service and excellent results! We really appreciated the thorough, knowledgeable job…read morethat was done. :)

We hired M&W to refinish our hardwood floors, and we could not be happier. They are professional…read morefrom start to finish and a pleasure to work with. They used the dustless system, and it really made a difference in how clean our house stayed. They are personable, kind, and thoughtful. We're so pleased.