This review is specifically for Robert Inzunza, Dunn Edwards' Color Consultant…read more I am the President of my HOA. I came in, asking about Dunn Edwards' free color consulting service that they offer to commercial buildings. We have an 18-unit condo building that has been beige stucco & red brick all its life. In 1972, it probably was in style - but in 2022, not so much. We really wanted an updated look and had some general ideas and colors, but all the paint colors were overwhelming to choose from. Robert met with me and one of my Board members to see the building, and we explained we wanted a more modern look, and that we liked charcoal grays and slate blues and pale grays. We were proposing color schemes for the whole HOA to vote on, so when Robert offered to send us renderings with different color schemes that he recommended, we were super happy. Robert was so patient with us! He took pics of the front & inner courtyard of our building, forwarded them to his graphic designers, and emailed renders with Dunn Edwards colors for us to present to everyone. His choices of colors based on our general guidelines were excellent. Our final decision on colors took a few meetings, and a few color changes, but Robert met all our deadlines. Fast forward to now, about a year later, and we just had the building painted. My Board was wowed because our building literally looks JUST LIKE ROBERT'S RENDERS. His renders with the Dunn Edwards colors painting our building were spot on. We have a lot of newer buildings in the area, so this new paint scheme gives us much needed curb appeal, and we have gotten many compliments from neighbors. My Board & I are so grateful for Dunn Edwards' complimentary professional color consultation services. We wouldn't have been able to pick our current color scheme without Robert's recommendations, nor would we have been able to create such stunning renders in Dunn Edward-specific colors without his graphic design team. Without them, our HOA would have had a much harder time envisioning the end result. Thank you so much Robert!!

I just had the most wonderful experience at Dunn-Edwards. Suzanne gave me tons of her time. She…read moreexplained all the warm and cool colors. Gave me great ideas. Helped me find numerous color chips. I felt like I had my own person interior designer. And her services are free! She was a warm, friendly, and professional. I highly recommend stopping by Dunn-Edwards on Santa Monica Blvd with all your paint questions. Ask for Suzanne!!

Leslie provided excellent customer service. Leslie was very knowledgeable with helping me with…read moreselecting the best color and product for my job. The price was very competitive but the quality of paint was better ADT Sherwin-Williams Paint Store. Recommend this store.

Grateful to Alex and John who have helped us multiple times on different projects here. They even…read morehelp carry to your car which I appreciate.

Extremely disappointing experience. I was quoted a price by a rep for paint, but when I arrived,…read morethey tried to charge me six times more. After declining, they came back with a price still three times higher than what was originally promised. Out of desperation to finish our project--since we only had the painter for one more night--I agreed. But after too much back and forth, we ran past closing time, and Mark refused to leave the paint anywhere accessible or wait, despite me pleading with him. Now the delay is costing us over $1,000 more. The customer service was unhelpful, rigid, and downright rude. We only chose this store because it was closer than Home Depot (which is 30 minutes each way), but honestly--go to Home Depot. Better service, better pricing, and better quality options. Not worth the hassle here.

After months of deciding, my excitement to finally get the color I decided on for my large 2 story…read morehome, was quickly diminished by the extremely rude salesperson. they were not knowledgeable nor were they trying to help or be creative to help me. they simply didn't care or maybe they are misogynistic . What an awful experience - had to write about it. I don't recommend going here. Home Depot and Anawalt were far far more knowledgeable and nicer.

Wow. I'm So impressed.!! What a lovely and talented lady…read more Honestly I think it's very smart of the owner to employ Carolyn. She's a gem! Incredibly talented and has a great eye for colors. Because of her I did two more projects and bought a few thousand dollars in paint. Thank you, Carolyn and I will certainly spread the word.

Just starting the process of picking out colors and the staff here was so friendly. They let me…read moregrab a number of swatches to help me get started. They let me go at my own pace too, and offered help when I asked.

Excellent service from Mando and Hugo. Those tigers are the best on the westside! They work so many…read morewonders!

I live right around the corner from this place, and for some reason I never went in. I've always…read moregotten my paint at Home Depot, which I will never do again. Vista Paint has a real small-town vibe. No lines and personal attention. George spent time with me, educating me on the different types of paint, how to apply, etc. He seemed to really take pride in his job. I few locals came in while I was there, and the employees knew them by name. Excited for my new go-to hometown paint store!

Fabulous paint and wonderful service. A designers dream. We used it for both interior and…read moreexterior.

Amazing customer service. Called first thing in the morning and Jason was able to get my order…read moreready for me by 10:30AM. I haven't tried the paint yet... but I am sure I will be incredibly happy with the outcome. A BIT on the pricier side... but hey, you get what you pay for. If you want beautiful metallic colors... gotta pay the price! Plus, I don't mind supporting a mom and pop shop with fantastic customer service. I am sure I'll be back for my next project!!!

Great neighborhood store. Great selection. It has become almost like a general store recently,…read morekitchenwares, gifts, gourmet food, unique selection of products/gadgets. Surprising, but it kind of works - especially if you need an impromptu gift and no time to hit a mall. Their plant selection is good and I always find something tried & true and with a reasonable price. I like being able to get what I need when I don't have the stamina for Home Depot. It's always easy to find an employee to answer a question and the cashiers are friendly (they keep a nice amount of lines open. Paint department is really good and I have to give a shout out to Alondra. She mixed a custom color for me and not only was she knowledgeable and made my selection quickly, she was thorough, helped me land on the appropriate finish I needed, and was so thoughtful & friendly throughout. Thank you, Alondra! five stars for you!

What happened to this location? It was so much better until it became Ace. I had a previous…read morereview of 2 star review but now I feel so moved to give them 1 star. There's not one friendly face. If Disneyland is the happiest place on earth this has to be the sadest. I asked nicely Rafeal at the customer service a questibn and his attitude was so off putting. He must have been having the worst day. Seems all the employees hate their job. There's not one person that offers you help. In the nursery those people seem so upset I feel they want you to stay away. It wasn't always like this. This place used to be great until it became ACE, and the prices are much higher even with the times. There's a good selection here and parking is good. But with their customer service and product qualty it's not worth it, I'm not supporting this location. Although it convenient I'd rather show elsewhere. Customer service negative 5 stars. Products 4 stars Location and parking 5 stars Nursery 2 stars Overall experience 1 star

For me, I had wonderful service. Dennis, the manager, was so focused and dedicated to my customer…read moresatisfaction that I had to write the review. Dennis is completely on top of all situations at Farrow. I've purchased from this location twice and each time, the way the entire staff mobilized to help me was great. They even put the paint gallons in the back of my car.

Very slow service!! For the crazy expensive prices they…read morecould hire more people. Waited 40 minutes for help. Store is not really designed for trades. If you have hours to waste looking at colors and don't need to earn a living... this is your place

Twice I'd come in to replace screws and bolts i needed to affix the original round seat I'd…read morerecovered to a wrought iron chair. the original screws were too short to go completely through the holes on the chair's steel strap supports. Then the paper bag filled with the well pondered new parts got lost and the whole project went on hold for months until today. Ready for another 30 min of testing and trying I was approached by a new face. REMEMBER THIS NAME: JOSÉ. Within seconds, HE KNEW the store carried the EXACT matching the original screw I'd brought with me but slightly longer.... too long unfortunately. But JOSE said "wait! I know!" and returned with a PERFECT alternative. i must praise the depth of his agility to think through the issue and knowledge and familiarity of the stock, let me not miss his grace, and enthusiasm and joy in the resulting PERFECT solution. BRAVO Lincoln Hardware for a Great employee! and for having dog treats.

nice inventory. what resonates with me is that they let you know exactly where the customers rate…read morethere. when you walk in the door, there is a large obvious sign which states no restroom in the building. really? it is sad that the big box stores are running the small stores out. what's keeping this dump aroun?

I needed wood for an absolute disaster of a bed I got off Amazon…read more Picked the wrong day to come (it was their SpringFest) but any other day I assume they have plenty of parking. Even with the fest in full swing, the staff was helpful, they didn't mock my lack of knowledge and I got a lot of wood fast for a fair price. So yeah this place is pretty awesome.

One of my favorite places to get plants! I love the plant selection here, as well as the…read moreplant/gardening supply selection. Sometimes I like to just take little strolls through the outdoor gardening section because it helps calm me down and I might find something cute to add to my collection. The gardening staff are always so very helpful, professional, and thorough in their advice. One employee was helpful in keeping one of my plants from dying. There are also nice indoor plants that I've gotten for a reasonable price. Overall, a bang for your buck and I trust this location for gardening needs.