Quit sending me advertisements for all these great deals on products that you don't even have…read moreavailable in your store. Pretty much every time I go to find something that was advertised. It's not in stock. It's a waste of my time and I'm sure others feel the same way.

This is by far the best pharmacy in Hilo. The pharmacist Marq Simms & his great staff have been…read morehelping me with medication for myself as well as my patients for 2 decades. They always give both professional & friendly service and are willing to take the time needed to explain medication & how to use it. I am so sad to be loosing this crew as CVS has decided to close this pharmacy in May 2022! Wishing you all the best wherever you go!

Long's now has implemented a CVS system that puts CVS's convenience over that of its customers…read more Instead of an automated call telling you that your prescription is ready, or that one of them is out-of-stock, they send you a link that tries to force you to open an account in order to learn ANYTHING about your order! If you have no smartphone, or value your privacy, tough luck! If you want some place to hide out from corporate information gathering, there's no way! You get to the store and they try to force you to "log-in" again, provide all of your personal info, etc. before they will just look at your I.D and get you your prescription! One person seemingly has to take care of ALL pick-ups, and they are obviously overworked. YOU CAN JUST REFUSE to play their selfish corporate game, and demand your prescription, but they'll still force you to sign for it! When I went back a second time to pick up a drug that had been out of stock the previous day, I had to operate blindly by going into the store only to find that they STILL didn't have it a full day later, and I RECEIVED NO NOTIFICATION what the status was beforehand! Yeah, you can put up with "the way things are these days", but I'm ditching anything having to do with CVS. There are other pharmacies that value their customers' time and privacy, but not these CORPORATE CLOWNS!. They have lost this customer!

Longs in the heart of Hilo saved me…read more I needed some items ranging from socks to pain reliever- don't ask- and Longs came in clutch! I even found some souvenirs and snacks to take back home with me. Parking lot can be a bit "colorful" shall we say- so lock your car. Typical on this side of Hilo, but not horrible during daylight, not sure after the sun sets. Don't get me wrong, I heart Hilo and Longs.

Clean and convenient Walmart store along the road to Volcanoes National Park - just what we needed…read morefor ponchos for our trip in the rainforest today! Folks were friendly and helpful and we had a quick in/out trip to get what we needed!

Great selection when the store is stocked. Unfortunately this place is so busy a lot of times they…read moreare out of what you're looking for. This store has become to small for the amount of people that shop here they definitely need to build or squire another location on the east side closer to Puna or build a larger store so the shortages are addressed. Closing at 11pm is very inconvenient they should be open 5am-12am.

A HUGE SHOUT OUT TO POHAI! I took my 99yr Aunty shopping…read moretoday at Target. Suddenly, she was too tired to finish the sm list. I ask Pohai for help. He IMMEDIATELY ask what I needed. He took us straight to the vacuum she wanted, went to get two things in two different sections of the store, then met us back@check out! It's one thing to ask for help finding an item..but, the way Pohai safely hurried to help an elder..well, it just doesn't seem to be that important anymore? ..so when it is..got to be addressed! Mahalo Pohai for being a kind, considerate& knowledgeable team member! Mahalo Target for hiring him!

Pickup is convenient! Do NOT get Shipt!…read more You cannot return items & they do not tell you this upfront. It is extremely difficult to get a hold of a live person. They think noting of telling you an arrival time and then change it to the next day. So, don't count on them if you need something right away. I think shoppers must "claim" your order and several others, so delivery takes a long time. I will not renew my subscription. The one is for the second to last order. It is okay if you never need to return anything. I will do pickup instead.

was willing to try give the little local guys a try cause the service from…read moreCVS was iffy but my out of pocket prices at KTA was so high and they would not explain to me why was i being charged that much? was it a copay, coinsurance, or were their overcharging the medical insurance reimbursement rate? I paid $40 with insurance and the over the counter price from Walmart was $72. Sorry that's a rip off, guys. no can help but we will go in the future to where its affordable for us.

Most convenient pharmacy. Buy my groceries and pick up drugs. Their store brand and sales are just…read moreas good or lower than those big box stores without having to walk the distance to get to Best thing is a friendly face and good customer service.

Never on time. Never helpful. They repeatedly insist they're out of network even when my insurance…read moreconfirms they're in network. Every visit turns into an argument, a delay, or an overcharge. I've given them chance after chance, and nothing ever improves. Save yourself the frustration and use another pharmacy

Further cashier retraining on customer service, with emphasis on refraining from any personal…read morecomments, especially with a long check out line for everyone to hear. They are not security, maintenance, nor the store manager. Their job is to be only a well trained customer service cashier! Keep derogitory remarks to youself!

Unfortunately, I had a little issue and forgot to pack extra of my medication for my trip here to…read morethe Big Island. I Needed to get more and I needed to get it NOW. It was Friday and I needed to get it for the NEXT day's dose. I called my doctor and they sent the prescription. I called my insurance company and they approved it. The two pharmacies near my airb&b didn't have it in stock. To make a long story short, the Pharmacist(s) at this location spent quite a bit of time and effort calling the doctor's office and the insurance company and getting all the ducks in a row so I could get my medication as necessary. They had to get an override from the insurance company in order to dispense more of my meds before the next authorized refill. It took a little bit of time, but as I was hiking the trek to Akaka Falls, I got the call and it all was approved and arranged. My prescription was going to be ready in 30 Minutes. So often people are quick to put bad reviews up, but you don't always see the ones where they really work hard to make sure the person gets what they need and in a prompt manner. Thank you VERY much to the CVS Team! Oh- and CVS bought Long's - So the sign says Long's - But it's a CVS. and that caused me a little confusion in the beginning. But it's all clear now.

Their customer service, which was never great is going steadily downhill. Trying to put a call…read moreinto the Pharmacy is a fruitless endeavor. Using their app to get a messaging is no better. Finally resorted to going into the store and even though there was no line, and there are several clerks at the pharmacy desk, you'll need to check in via an electronic kiosk. Forget a friendly greeting. There aren't many choices out here, unfortunately. Sigh. I mentioned to one of the Pharmacy staff the challenge I had trying to get in touch with them and he just shrugged his shoulders.