Pharmacist and others were very helpful. Told what drugs to not take together. Also gave guidance…read morefor an uber.

Just about everything from updating the website to getting shelves stocked. Pharmacy staff very…read morehelpful, appears a need for staffing up entire store. Store premises could use a good clean up. Heard from one of the staff that hiring is a problem and therefore customer service is slow and stocking shelves is a real problem. Also someone at corporate needs to fix the stupid robot....it seems to have no clue about refills or timing of refills. CVS texts serve only to exacerbate the misinformation. Who's in charge at the top?

Quit sending me advertisements for all these great deals on products that you don't even have…read moreavailable in your store. Pretty much every time I go to find something that was advertised. It's not in stock. It's a waste of my time and I'm sure others feel the same way.

This is by far the best pharmacy in Hilo. The pharmacist Marq Simms & his great staff have been…read morehelping me with medication for myself as well as my patients for 2 decades. They always give both professional & friendly service and are willing to take the time needed to explain medication & how to use it. I am so sad to be loosing this crew as CVS has decided to close this pharmacy in May 2022! Wishing you all the best wherever you go!

Longs in the heart of Hilo saved me…read more I needed some items ranging from socks to pain reliever- don't ask- and Longs came in clutch! I even found some souvenirs and snacks to take back home with me. Parking lot can be a bit "colorful" shall we say- so lock your car. Typical on this side of Hilo, but not horrible during daylight, not sure after the sun sets. Don't get me wrong, I heart Hilo and Longs.

This Long's at the Prince Kuhio mall is very convenient to visit when shopping nearby. I found the…read moreitems I was looking for, with a little help. Then I went to check out. It was around 5 pm on a Sunday, and only self checkout was open. It wouldn't have been a problem, except the computer started going haywire after I scanned a few things, lighting up the "needs help" light and acting like I had bagged some things I hadn't scanned. Not true! I demanded justice (ha ha)! The self-checkout supervisor came over and helped straighten everything out, which I appreciated. Other than that, I like that you can get up to $40 cash back if you use a debit card.

Great selection when the store is stocked. Unfortunately this place is so busy a lot of times they…read moreare out of what you're looking for. This store has become to small for the amount of people that shop here they definitely need to build or squire another location on the east side closer to Puna or build a larger store so the shortages are addressed. Closing at 11pm is very inconvenient they should be open 5am-12am.

Enjoy shopping at Walmart-prices very reasonable. They…read moreprovide a lot if Customer Service and always something new-they tend to customers needs.....

A HUGE SHOUT OUT TO POHAI! I took my 99yr Aunty shopping…read moretoday at Target. Suddenly, she was too tired to finish the sm list. I ask Pohai for help. He IMMEDIATELY ask what I needed. He took us straight to the vacuum she wanted, went to get two things in two different sections of the store, then met us back@check out! It's one thing to ask for help finding an item..but, the way Pohai safely hurried to help an elder..well, it just doesn't seem to be that important anymore? ..so when it is..got to be addressed! Mahalo Pohai for being a kind, considerate& knowledgeable team member! Mahalo Target for hiring him!

Pickup is convenient! Do NOT get Shipt!…read more You cannot return items & they do not tell you this upfront. It is extremely difficult to get a hold of a live person. They think noting of telling you an arrival time and then change it to the next day. So, don't count on them if you need something right away. I think shoppers must "claim" your order and several others, so delivery takes a long time. I will not renew my subscription. The one is for the second to last order. It is okay if you never need to return anything. I will do pickup instead.

was willing to try give the little local guys a try cause the service from…read moreCVS was iffy but my out of pocket prices at KTA was so high and they would not explain to me why was i being charged that much? was it a copay, coinsurance, or were their overcharging the medical insurance reimbursement rate? I paid $40 with insurance and the over the counter price from Walmart was $72. Sorry that's a rip off, guys. no can help but we will go in the future to where its affordable for us.

Most convenient pharmacy. Buy my groceries and pick up drugs. Their store brand and sales are just…read moreas good or lower than those big box stores without having to walk the distance to get to Best thing is a friendly face and good customer service.

Further cashier retraining on customer service, with emphasis on refraining from any personal…read morecomments, especially with a long check out line for everyone to hear. They are not security, maintenance, nor the store manager. Their job is to be only a well trained customer service cashier! Keep derogitory remarks to youself!

We were shopping in Longs Pahoa about a week ago. Kelly, a cashier, was so helpful and kind. She…read morewent out of her way to make customers feel special. Thank You Kelly!!!

this is the worst Longs Drugs location period. Store is very messy and unorganized. Staff are…read morevery rude and condescending. Corporate should clean house and get rid of most of the staff. Incompetent and lazy.

Unfortunately, I had a little issue and forgot to pack extra of my medication for my trip here to…read morethe Big Island. I Needed to get more and I needed to get it NOW. It was Friday and I needed to get it for the NEXT day's dose. I called my doctor and they sent the prescription. I called my insurance company and they approved it. The two pharmacies near my airb&b didn't have it in stock. To make a long story short, the Pharmacist(s) at this location spent quite a bit of time and effort calling the doctor's office and the insurance company and getting all the ducks in a row so I could get my medication as necessary. They had to get an override from the insurance company in order to dispense more of my meds before the next authorized refill. It took a little bit of time, but as I was hiking the trek to Akaka Falls, I got the call and it all was approved and arranged. My prescription was going to be ready in 30 Minutes. So often people are quick to put bad reviews up, but you don't always see the ones where they really work hard to make sure the person gets what they need and in a prompt manner. Thank you VERY much to the CVS Team! Oh- and CVS bought Long's - So the sign says Long's - But it's a CVS. and that caused me a little confusion in the beginning. But it's all clear now.

I have had my prescription filled by Walmart Pharmacy for almost 15 years, and they have been…read moreFANTASTIC!! Some of the staff are still working there, some no longer work to there, and there have been new to members of the pharmacy department. In all cases, I have received excellent service, and they are prompt in filling prescriptions. I credit the entire team, cashiers, pharmacy techs, and registered pharmacists.

Walmart Hilo pharmacy has always provided excellent service. Their staff is friendly and attentive…read moreand the pharmacy is very efficient, even if there is a line of people waiting. This is the go-to pharmacy for myself and my family.