I have had my prescription filled by Walmart Pharmacy for almost 15 years, and they have been…read moreFANTASTIC!! Some of the staff are still working there, some no longer work to there, and there have been new to members of the pharmacy department. In all cases, I have received excellent service, and they are prompt in filling prescriptions. I credit the entire team, cashiers, pharmacy techs, and registered pharmacists.

Walmart Hilo pharmacy has always provided excellent service. Their staff is friendly and attentive…read moreand the pharmacy is very efficient, even if there is a line of people waiting. This is the go-to pharmacy for myself and my family.

My experience with Dr. Mitsui on 02/06/24 was excellent!…read more He's super cool, friendly and easy to talk to. He listens and is straight forward. Office is super clean! Office still does have a mask policy.

The Dr. Does a good job, limited frame options had me buying frames on line and bringing them in…read more The office continues to have a mask policy for customers but not office staff.

Everyone is extremely helpful! This is a very convenient clinic!…read more Sorry Dr. LeBoo said she's ready for a new chapter...

This pertains only to Dr. Laboo. Our experience with the resist of the staff have been great. The…read moreDard Side Of Addiction or The Dark Side Of Everything This started as a review for our former doctor who unceremonisly removed us from her patient list. No reason that we can discern beyond a few statments made to me about my pain medicine that I have been taking for two years after unsuccessful full hip repacement & subsequent unsuccessful spinal decompression surgery. My wife, who was also her patient was dismissed (we quess) because she has been taking various pain medication for approximately eight years because of her chronic regional pain syndrome. She also has had an unsuccessful herniated disk spinal surgery approximately eight years ago. We are both seventy three years old & also suffer from several less serious but common maladies that accompany our age. Twice our former doctor advised me "these drugs are not for fun, they're for pain." Neither my wife or myself have ever abused our pain medication. Never have we asked for more pain medication. Never have used my pain medication for "fun." Neither has my wife. Our medical & prescription records are easlily accessed by our medical team. We take no illegal drugs. I may be the culprit that caused our former doctor to drop us. The two times she remarked about me "having fun" with my medications I didn't respond. She had previously referred us to a pain clinic which were under another the care of nurse practitioner who handled our pain prescriptions so I assumed that since she was free from that burden, there was no further reason to talk about it. We have been under this PCP's care for about 2 years & had no issues. Our visits were mostly jovial with some serious levity. Aha. Maybe that's it. Perhaps she thought that that levity meant we were not serious about our recovery. Several monther ago in a phone conversation I had said in jest, "this is your pain in the ass elderly couple." And she said, and I'm paraphrasing -- "you're not even close to my pain in the ass patients." And as I said, our visits, although sometimes broaching serious medical issues tended to be a bit positive & upbeat. Once, she ask if I was doing my physical therapy & I said yes, "Getting in & out of my car. Opening packages. Getting up off the sofa, etc.. " It was meant as a joke but . . . I do have respect for physical therapy -- our daughter & daughter-in-law own a physical therapy fitness center. A bit of my history which I think my be relevant to this issue. I was a hippy in the 60's & I was in many rock & roll bands -- and it WAS a "sex drugs & rock & roll" and I lived it. I was married to my first wife &. at 25 she became pregnant & our son was born in 1978. The moment the nurse handed him to me & I beheld an infant that I seemed, for lack of a better term -- a mini me. I saw that I had a chance to give this little guy a much better life than I had survived. My ex-wife, my son's mother was a party girl. We divorced when our son was about five, went thru a bitter custody battle which I lost. I was devastated. A few months later my ex-wife brought him over for a regular weeked visit & never came back to pick him up. So from age five, it was him & me. I quit drinking & drugs because I was afraid I might lose him. A few years later I got a job at a drug & alcohol/psych unit at a local hospital. I knew I needed treatment to stay straight but I couldn't take a month "vacation." So I came in the back way. So I was totally clean & sober for twelve years as I raised him. Then I met my current wife & she's been an angel. She was the mother he never had. More history. My father was a life long alcoholic & drank himself to death. My mother became an alcoholic later in life but died clean & sober. Unfortunately she was addicted to another drug, nicotine (she was a three pack a day smoker.) She was a two time breast cancer survivor but lung cancer got her in the end. My younger brother has been an addict for the last 40 years. As far as I know he is still alive. My youngest brother was an alcoholic/addict with several years sober (he was an administrator for a halfway house before he died of lung cancer). His son, my nephew died of an overdose shortly after his father died, and his sister, my niece committed suicide via overdose shortly after that. So I know the dark side of addiction. I know it all too well. So maybe I broach the subject of addition with some levity. I don't choose levity, I have to. It's either that or I cry. I wish my wife & I could have talked this issue over with our former doctor, but she's made it impossible to reach her. My hope is that maybe if my story gets out those of us with long-term chronic pain will get a bit more empathy.

I have seen this eye doctor for the past 11 years and have been very satisfied. I have found him…read moreto be kind and engaging, helpful as well. I will continue to see Ddr. Mitsui as long as I am able.

Dr. Mitsui comes across nice but really isn't. His staff seem to walk on egg shells when he's…read morearound and he has had lots of turn over of staff too to prove it. He is also not very thorough when examining and often pushes his products he sells more than anything. When you don't purchase from him, his facial expressions turn unpleasant. He is more about making money than patient care.

Dr. Shapiro/ Dermatologist is one of the best in the business! Kind, fully aware of my concerns and…read moregave me the best care! I've never, ever had a Physician walk me out of the office after a visit! I totally appreciate his support!

If I could give minus 5 stars I would. Will drive to Kona for treatment rather than return to this…read moreoffice! A). Repeated calls to secure an appointment. This has happened so often it's infuriating. I once called every other day for six days, leaving 3 messages. No one ever called back, and finally I was able to get through. The receptionist acknowledged they had my messages, but never apologized for not calling back B). The office is only open a few hours per week on random days. On one occasion the first available appointment was a month from the date of my contacting them. At my second visit the doctor was "running late". One hour and forty minutes late. Unacceptable for non emergency situation and setting. Cramped waiting area with so few chairs several of us had to wait outside the office in a courtyard. C). At every visit the doctor asked why I was there? Hellloooo, the reason for scheduling was mentioned each time. Stage Four melanoma, persistent hives. Caladryl was his treatment, no blood work, no biopsy, no allergy or health history done. The doctor did a marginal exam the first time and never did another! Each visit was concluded within 10 minutes. D). Dr. Shapiro was arrogant and flippant. I ignored it the first time, but it was his MO - each and every time. Impatient and dismissive of my questions and concerns. When I inquired about a treatment protocol given my symptoms I was told he "couldn't see into the future". Conclusion: Worst experience ever with a physician.

My phlebotomist Reno was amazing! Very kind gentle and I did not even feel the needle go in. Kudos…read moreto clinical labs for hiring Reno!!!!!

I went to get COVID checked, in preparation for school. Unbeknownst to me, I was not allowed to get…read moretested if I had been "exposed." I emphasized that this was a very small chance and I was deemed low risk by the CDC. They denied me the test, even though the situation was posed as a hypothetical question and I'm asymptomatic. Furthermore while registering for my appointment on the website it asks if there was potential exposure and it still allowed me to schedule an appointment. They are doing a disservice to this community, by not fully explaining their procedures and policy's correctly on their website. Do better. If you have to pay for COVID testing go to urgent care.

i am grateful to be able to be seen here. very clean, kind and caring. I felt listened to and that…read moremy injury was being handled with care and consideration of my feelings. I've had issues with cracking my own body and actually felt much better and straighter after the first session. excited for the future with the Klein natural health service and look forward to trying some of their products they also offer in the office.

Being in Hilo there's not many options for Chiropractic care. Klein Natural Health is a good…read moreoption. The staff is awesome and the doctors do a good job on adjustments. There are also 2 massage therapist that also give extremely good massages. I know, I tried both. Their styles are different, but I loved them both. So if you think you're in the need for alignment check them out.

Dr Ng is the best on the big island. Done 2 surgeries with him. Both went well. Beautiful office…read moreand very nice staff too.

Dr. Ng is the BEST Eye Surgeon/ Eye Doctor on the Big Island…read more This Doctor is so sought after every second of his time is accounted for, full schedule in Hilo, surgeries on Oahu plus helps people in Guam. His waiting rooms are packed but he and his staff are very efficient because demand for his services is so high. Don't believe the negative social media reviews, I've been going to him for 4 years and only have had great experiences with him and his excellent staff. He helped save my eye years ago with an e very complicated surgery other eye doctors wouldn't even touch. Trust me, go see Dr Ng if you want the best eye care you can get on the Big Island. Christopher Von Wiegandt Jr