Needed sticking read sliding doors fixed and new cabin filters. Very professional, work done when…read morepromised, and for less that the estimate. These folks are my new mechanics! Only small quibble is the lack of parking when dropping off a vehicle.

The team at Auto Solutions is terrific. They totally know how to keep our BMWs well-maintained at a…read moremuch better price and value than dealers.

Came here a 2nd time after I had great service the first time. This 2nd time they did not…read moredisappoint. Perfect service again

Great service and quotes from Bill and Carmen. Always nice to get an inspection before hitting the…read more152 as well. Would come back again.

Business run by a long time Morgan Hill family. Very caring and fair pricing. They even gave me a…read moreride home.

I brought my BMW X5 in because a red warning light came on. The shop told me it was just a routine…read moremaintenance reminder and simply reset the light without doing a proper diagnosis, charging me $200. Right after I got the car back, the AC stopped working. I had my son bring it back, and this time they said the coolant level was very low and charged me another $453 to refill it. It seems clear the original warning was related to low coolant, which they failed to catch during the first visit. Instead, I ended up paying over $600 for what should have been identified from the start. $653 just to refill coolant is over charging. I raised my concerns but never received any follow-up. Very disappointed with the lack of proper diagnosis, poor communication, and high pricing. I won't be returning.

Brought my 2013 Lexus GS 350 in for a coolant leak and paid about $180 in diagnostic fees. They…read moretold me I needed a full radiator, thermostat, and hoses replaced -- quoted around $1,800. Their own paperwork admitted the cooling system only lost 1 psi in 15 minutes and that they couldn't actually find a leak. I got a second opinion at a dealership. The real problem was just the radiator cap -- the worn cap couldn't hold pressure, so the coolant was boiling over and escaping. About $100 to replace, and the car has run perfectly ever since. The cap was even listed on their own quote (a $26 part), but instead of trying the cheap fix first, they pushed a $1,500 radiator job. Either they couldn't diagnose a basic cooling issue or they were counting on me not getting a second opinion. Get your quote checked elsewhere before paying these guys.

An update to my past review: These guys are top notch! My car had an electrical issue that seemed…read morealmost insurmountable, the capable pros at Preferred dug in and rooted out the cause. Great service, quality workmanship and a good value for the money spent. Honest, competent, professional, reliable and just all around nice guys.

Took both my cars here to get smogged. No appointment needed just drop your car off and he'll let…read moreyou know when it's ready.

I needed an oil change on my Honda Civic ASAP. Called Pronte to see if I was able to come in the…read moresame day, which I was. Super quick and great service! They are super friendly and helpful. My car's AC system was also not working, so I asked if they could take a look. Instead of making a lot of money off of me, they recommended that I contact the dealer to see if they can fix it under warranty. Completed that process and saved thousands. Super helpful!

This shop is unprofessional and unorganized. I would never take my vehicle here…read more There are several other options available around town.

They've been working on my car for years. I just crossed over 200k miles and it still running…read moreperfectly.

Went in with a Check engine light on, and an exhaust leak…read more.. They found a few issues where a bolt was missing and a crack in a piece going from the turbo to the exhaust. Mike worked with me to keep the cost down, knowing that the car isn't worth much...they fixed the most of the main issues and got it to pass smog!!! Very honest guy, and communicated what my options were!!! I am very thankful and happy!!!

Sooo... what are all the great things that I can tell you about 'Country Automotive' & the…read moreemployees without laying it on too thick or writing a short novel?? Here's a veeery SHORT, light version of my great experience after I took my car there: Mike & his team took EXCELLENT care of my 28-year old Mercury Sable LS. Mike directly told me his genuine concern regarding my car being safe enough for me to drive. Unlike dishonest repair shop owners who take advantage of the elderly & women (I happen to be both) who don't know much about cars, what's really needed and what the repairs should cost, 'Country Automotive' has been extremely honest with me from day 1 about my car's needs & ONLY did what needed to be done ... they told me no lies for trying to get me to spend more money on things that I did not need to have serviced or replaced. They explained everything to me in a way that was very easy for me to understand and were very patient with me in SO many ways. I am very, very pleased with their quality of service & professionalism... ... and the kind condolences that Mike showed me last month when I told him that my brother who lived across the country, had just passed away. In summary ... I plan on taking all of my future vehicles to Country Automotive because they have proven to me that they are worthy of my being their customer. Thank you again, Mike... for being someone that I could truly trust and depend on.

Very good communication and professionalism. Helped me with my car more than once and every time I…read moreleft happier than when I arrived

Awesome service at a great price! Great bunch of guys here, too. I made an appointment and was in…read moreand out in no time for a tire repair. Will come back for my tires and services. .