Absolutely love this store! The staff is so incredibly friendly and helpful here. What I love the…read moremost is they have a designer on site who can truly help being your vision to life! They are so helpful with color selections and they also offer window treatments. They also offer color services where someone will come to your home and help pick out the best colors. I will definitely be using this for certain rooms in my home once we get there. I also brought in a drawer from my bathroom vanity to get a match for my other cabinets in the bathroom - I got a sample from here, sherwin Williams, menards, and Home Depot. Benjamin Moore had the best match out of everyone. This store is truly the best when it comes to paint!

If you need good paint and help with paint, this is the place to go. We just worked with Melissa,…read moreif she isn't the store manager, she could be! She knew everything. She gave us choices explaining the various benefits of the options we had. She was super nice too. I have been coming to Jc Licht for years and have never been disappointed. Celeste helped for many years with windows coverings, color and and other decor advice. I guess it is as simple as this place has dedicated employees with education and experience you need. Highly recommend!

I stopped in this evening for a couple gallons of paint, not realizing the store was about to…read moreclose. The associate was willing and able to help me even though she was probably ready to walk out the door. (I did offer to come back the next day but she said it was no problem). I very much appreciated not having to make an additional trip!

This is a low-end store! I asked to speak to the 29 year old manager, José, because I was unhappy…read morewith the results of the tint I received. I asked him if the clerk was pulling a fast one by adding deep gold in the formula when it was clearly supposed to be a white stain. He acted like he didn't even know what a joke was. These people are just outright lazy! There is no time or effort in the words they choose. The personalities are garbage, just like their word choice. I had to call the color consultant at Minwax because the stain isn't even performing the way it was intended. The girl at the counter didn't even provide a full refund for putting up with their dumb crap. She refused to let me explain what the problem even was. Absolutely pathetic!

We recently purchased blinds from JC Licht and had a wonderful experience. Starting from the…read moreconsultant who came to the house and ending with the installation. The communication on when the blinds would arrive and be installed was great. The overall customer service was phenomenal !!! Highly recommend

Have always used BM PAINT with much success. I recently spent almost 7k dollars for custom shades…read morefor three rooms. The sales consultant that came to my home was wonderful. She even suggested which shades to use. Everything was fine until I needed customer service after the installation(s). Didn't matter that I sent in a message online and called and left a voicemail after the second reinstall/replacement. No response. I will do better research when shopping for the remainder of my home.

If you want to get a round around, hire Casey. if you want excuses, hire Casey. There is great…read morechance your job will be incomplete and your deposit missing. Hinsdale please don't get fooled by a "nice guy". Looks like I am not the only victim he has preyed upon from reading the new reviews. I have called and texted but believe my number has been blocked as I can use other phone numbers to leave messages. I hope we can work this through before upcoming litigation is started. $5500 is a lot of money to be ignored.

Southtown Interiors (Hinsdale, IL) vice president was very accommodating until he received my full…read morepre-payment for materials and installation of window treatments and vinyl wallcovering. After receiving the full payment amount, he requested two additional payments for portions of the same project for which he claimed he "forgot" to charge for in his original/undetailed quote. Again, payments were issued to them even though my post payments cost comparison with other similar vendors indicated Southtown Interiors substantially overcharged me. A month later, he delivered wallcovering material and attempted to install some but the quality of the install was so bad, we had him and his installer stop work. He blamed the wallcovering material as defective and has since indicated he filed a claim with the wallcovering manufacturer for material replacement. Since then, no further work has been completed by Southtown Interiors in spite of my repeated inquiries over the past couple of months that only result in new new excuses for endless delays in issuing appropriate refunds as requested, delivering/installing window treatments, etc. In summary, Southtown Interiors took my money and I received almost nothing in return aside from a multi-months long runaround so now I am intending to file a lawsuit against them to get my money back.

Villa Park Ace is convenient but convenience comes with a price. Everything here is just a little…read morebit pricier, but I let that go because I feel good spending my money locally rather than at Amazon. The majority of the workers here are older white men. When I say "older", I mean that they're not exactly up to speed with things like ringing up a Yelp coupon (there's no sku!) and calling for extra help at the register using the walkie talkie ear piece (instead the gentleman simply yelled "can anyone help a customer over here?!"). I'm not a home owner or wildly invested in a home project so I don't mind it at all. It reminds me of my grampa - a little slower and a bit old fashioned but they know where every single thing is in that store! They are very speedy with making keys! And they have a nice selection of cool keys like a Chicago Blackhawks key or even Disney characters! I like popping by when I need something like potting soil or a wall anchors. I like keeping these guys around:)

I had one of the worst customer service experiences I've ever had at this Ace Hardware in Villa…read morePark, and I will never be back. I was shopping with my young daughter when she suddenly had an urgent bathroom emergency. I politely asked the manager if we could please use the restroom. Instead of even acknowledging us with basic courtesy, he kept his back turned while I was speaking to him, making it feel like we weren't even worth his attention. When he finally responded, he refused to let us use the restroom and told us to go "two stores down" instead. This was incredibly frustrating, especially since I was actively shopping and planning to spend money in the store. A little compassion and basic human decency would have gone a long way. It's disappointing that a manager would treat a mother and child this way during an emergency. Customer service isn't just about selling products--it's about treating people with respect. Unfortunately, that was completely absent here. Needless to say, I left without finishing my shopping, and I will never return. There are plenty of hardware stores that value their customers and know how to show simple kindness.

Chris Cismessia is a master paint chemist! He found and matched a product for my renovation. What…read morea great team too! I am stunned and beyond happy!! Comercial and do it yourself...they were awesome!!! Thank You!!

I am not one to write reviews often. However, I had an absolutely unbelievable experience working…read morewith Chris. Such a nice guy who goes above and beyond to make sure your project is successful. Whatever he is being paid, it needs to be more. 10 out of 10. Thanks for the help, Chris!

The store manager Anthony J Gianfortune exhibited outstanding customer service and was wonderful to…read morework with.

From the owner: Your local Sherwin-Williams Paint Store in Lombard, IL, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. This store has a Spanish-speaking representative.