I meant to say "fortunate" not unfortunate about their proximity, but my review had passed the edit…read moredate.

This store is not the closest one to my house but I always go here due to their exceptional…read morecustomer service. The manager, Eddie , is helpful at identifying what I need as I talk through the various projects we have going on. I really appreciate his team too - they have been able to custom match a few colors that I needed in a bind - worth driving a little farther to support this location in my opinion.

This Mallory Paint Store of Benjamin Moore has friendly and helpful workers and a wide selection of…read morepaint to choose from along with miscellaneous painting supplies. The store used to be located across from Sky Nursery and has moved to a new located on Lake Ballinger Way. I came to the new location with my mom this past week to get some paint samples for the exterior of the house. We didn't have to wait very long for the samples of paint we were trying out to be ready and waiting was fun. The displays with the different paint offerings are well set up for finding and comparing colors. I especially like that the name of the paint colors are on the back of the paper paint color samples. Makes finding the right color a bit of a scavenger hunt!

Everyone that works at this location are extremely helpful and friendly. They go out of their way…read moreto make sure you find what you need and if they don't have it they will call another store to find it. Nice updated building but parking is very limited.

Knowledgeable and competent staff. I love Benjamin Moore paint. Just finished painting my house.read more

Who reviews paint stores??…read more Me apparently. I had a really good experience here today-- with an employee (young woman) and the manager-- I wish I had names... Helpful, friendly and knowledgable.

The customer service rep was excellent. She went above and beyond regular service. She help me…read morecarry three heavy buckets of paint to my car

Stopped in with my young daughter who wanted a "light blue" color for her room…read more Had the best service from the kind, patient, friendly paint store man. He kept adding a drop of blue at a time, until the color was what she was looking for. Left the store with high quality paint, at a super great deal. Thank you.

Amazing customer service! We recieved the wrong paint and they went above and beyond to make it…read moreright! And the paint while it may be priced higher than cheap brands, it covers like a dream!

My dad is in his 70s, he ordered some paint from these guys last week and was told they would call…read morewhen it was ready. They failed to call when it was mixed and we missed out on a window of good weather to paint as a result. When he finally just went in and got the paint after not hearing from them the guy working told him that he hated the color he choose. Then one of the cans were punctured and it leaked all over my dad's vintage truck bed, my dad informed the guy and he never offered to get it cleaned up at all to save the truck. The guy did put the paint into the old tin my dad saved very sloppily not scraping the tin and at least a quart of paint was lost and property damaged. My father is no squeaky wheel and accepted the bad service humbly. He was never offered a discount for paint lost and never offered assistance or a hose to save the bed of his truck from getting damaged. All my father was offered was an excuse that the paint shaker will puncture cans, sounds like if they are aware of this then all cans should be inspected. where is customer service where is quality control? No product is not good enough to excuse such terrible service, disgraceful and a horrible way to treat anybody especially our seniors.

I couldn't be more disappointed with my experience here. I'm a couple blocks away and love Benjamin…read moreMoore paint, so I was super excited about being able to buy my paint here. Unfortunately in the midst of my painting project they lost the only 'can-do' person they had on staff. The remaining people (Lindsey and Justin in particular) have been consistent in their 'can't do' attitude. I am 6 months pregnant and repainting my entire condo, so I needed the Ben line of zero-VOC paint, which this location has decided not to stock. Elle wanted to get my business, and I was ordering ~$600-700 of paint at their prices, so she offered to bring the paint over from their Poulsbo location. After that I needed a couple more unanticipated cans, and Justin and Lindsey acted as roadblocks to me getting those. Justin just couldn't be bothered to get them sent over to the Bainbridge location, but Lindsey was incredibly rude and literally talked over me for long periods of time when I was trying to explain how this effected my project. I can't imagine treating a paying customer the way I was treated here. In the end, I had to drive over to Poulsbo, which isn't the worst thing in the world (just took a big chunk out of my painting day), but being disrespected the way I was by Lindsey was really upsetting and inexcusable.

I just picked up paint from this store 2 hours ago after being very patient due to COVID and I've…read morebeen stirring it for 10 minutes and there's still white swirls in it! Most businesss are doing there best during COVID and customers are being patient and understanding but paint needs to be stirred appropriately after color is added. Now going on 25 minutes. I will go back to the paint store I used to use in Issaquah!

Rodda's premium exterior paint is so good that there is no second best. My place was painted 7…read moreyears ago, and the paint looks as good as it did then. I have applied many big-name paints, but none can compare with the coverage and weather resistance with Rodda's. It also helps that Phinney Ridge Painting uses Rodda products and they are simply "The Best". Bob B.

I bought one of those new townhouses (with the ridiculously narrow staircases) that are popping up…read moreall over Seattle. Every single time I've moved something - pretty much anything that might be 3 feet in width - I've scraped the side of my walls. So after a year of wall scratching (and a new roommate), I decided that maybe - just maybe - it was time to do some patch work. The construction company that built my abode purchased their paints from Rodda. This location was the closest to my house, which is how I ended up here. The staff was really helpful, though finding someone to help me was a little hard (Either their understaffed, or there was a high influx of customers for a Friday afternoon.). The paint color, I was told, was an "older color" (I guess they have been renamed since my house was built.), but the staff was able to find a conversion chart and get me the right paint color. Then they helped me to get the other stuff I needed: spray-on texture (they also did a demo with me, which was very useful), a paint roller, and a basic "how-to" list. The prices were reasonable too. I'm no home improvement expert, but I have been to the Home Depot and Lowe's before: everything one needs to texture the walls and paint (and fix the holes) for under $50 (including the gallon of paint) seems really reasonable to me. Like I said: great service, and knowledgeable staff. I just wish there was more of them to go around... And I really wish that they'd volunteer to come home and do my painting for me.

I was waiting over an hour for help at another sherwin Williams due to staffing shortage so I left…read moreand headed to this location. Dave (David?) E. was awesome as I needed about 11 samples made for a new room. I've made five trips to this store for everything from emerald paint, painting supplies, paper etc. and is now my go to store. More than happy to bring my business here. Heron plume turned out great and family loves it. Thanks for recommendation and providing color consulting on undertones

showed up at 7 o'clock to get a paint match. Was told the weight was 30 minutes. As I was…read morewaiting, I saw nine customers get served. Incredibly bad customer service. What happened to first come first serve.

Excellent nursery staffed with great people. I was gifted a succulent that needed some TLC and I…read morewas able to ask the staff for some help in terms of pot sizing and potting mix. It was great to hear that they had personal experience with using the products in stock. I have had great success repotting! Their indoor gardening area is a huge greenhouse and there are different plants being offered for sale every time I've visited. I had my eye on a plant and was on the fence about buying...and the next time I visited they were all sold out! They do restock, but this nursery is popular so if you're undecided just buy the plant :) They have a small cafe area which I haven't tried yet, but looks fairly popular with people bringing their dogs to hang out too. There are quite a lot of events and classes related to gardening on their website. One that I'll probably be going to is the rotating tool sharpening by Northwest Sharpening Services - quite cheap at $4 per tool.

Surprisingly staff not very knowledgeable or friendly about gardening and coffee shop expensive…read moremistake. Came in with my mom to get some help with spring plants and gardening tools. Went to the help desk, asked about specific plants. The staff person just pointed and said, "go in there" to the greenhouse. Went there, was told, we just sell houseplants in here, go outside through the automatic doors". Went outside, no one, not one person out there. We walked around for a bit, still no one. Gave up and decided we could find help online and at another nursery. The coffee shop. Great idea, poorly managed. Saw some senior group had taken all but two tables and a couple of chairs for their get together. I found two chairs against the wall for my mom and I, but no tables. Made our order, sandwich and egg bites- they are brought in prepackaged from an outside company. I had to walk back and forth from my chair to the coffee counter to check on our drinks and warmed up sandwiches. After 20 minutes, have one drink and cold sandwiches. Had to go back since they forgot a drink. We ate a few bites of our sandwiches- threw away the rest. No more interest in getting the order right. Also saw one of the staff people counting out cash onto the counter next to the coffee machine. Cash and coin I believe should not be placed on counter space next to food or drink prep?