I moved from Gaston, NC back to Durham in mid-December of 2025. I frequently dealt with the…read moreSherwin-Williams store in Roanoke Rapids and had a great working relationship with the staff. Once back in Durham, I stopped into the Hillsborough location in search of a different paint scheme for my new home. I spent nearly an hour mulling over paint chips and brochures. NOT ONCE was I acknowledged by any staff member, or offered assistance. I finally left with a handful of possible options. When it came time to order the paint, I left that to Four Seasons, the painters I hired. I have no intention of returning to the SW store on Hillsborough again. There is no excuse for the lack of interest they showed in me that day. There are other SW locations in the area to patronize. AVOID THIS ONE!

Tip: Do NOT use the online ordering system. The online system does not connect well into the…read morein-store point of sale system and just serves to frustrate customers and staff. It's best to call in your order or to place your order at the store. Regardless, staff are helpful and will figure things out.

I went to Reckless on a mission. I'd tested many colors on the walls of my office, found the…read moreperfect shade of gray and was subsequently disappointed by the paint quality. The sample was thin, clumpy and just of poor quality. Being an inexperienced painter in the digital age, I turned to online reviews for recommendations for high quality paint. Enter Reckless Paint, one of the only Benjamin Moore paint suppliers in the Durham/Chapel Hill area. If you're looking for an old-school, friendly paint shop, this is the place to go. The staff was knowledgeable, friendly and helpful. The owner helped me decide which type of paint I needed, matched the color perfectly to the sample I'd loved and made sure that I purchased the right amount of paint. They did mistakenly make an eggshell instead of a matte finish. I wasn't picky and could have been easily convinced that eggshell was a better option. They didn't push a 'well, eggshell is superior' sale on me. Instead, they profusely apologized and gave me a 50% discount! That's customer service. I hadn't expected anything like that (and to be honest, was completely fine with the eggshell after they showed me the eggshell paint on their walls and gave me instructions on how I should use the paint). They carried multiple types of paint (I bought and loved the low VOC Devine paint...no priming and I only needed 1 coat to cover brown walls). I also saw paint supplies- rollers, brushes, drop cloths, etc and stains for wood. When the urge to change the colors of my walls strikes again, I'll definitely return to Reckless. I'd highly recommend to anyone looking for quality paint and service.

We have bought a foreclosed home and it needed a lot of TLC. The owner Bryan went above and beyond…read morehelping amateurs find success in painting and staining some pretty beat up wood floors. We are well on our way to restoring this home with our own hands and with help of Reckless Paints. Thanks Bryan!

Excellent customer service! Great recommendations! A pleasure to work with! They love well behaved…read morefur babies & that are good citizens. Professional all the way. They know their stuff and will give you recommendations. Honesty is refreshing.

Really helpful staff, good selection…read more With lots of painting projects, I come to this Sherwin Williams store a lot. They have convenient hours, a good selection of painting accessories and the full line of Sherwin Williams paints. On any given Saturday, Patrick is there helping with recommendations. He has also been really helpful in looking up our past purchases (associated with our accounts). Great store!

These guys get 5 stars because it is NOT another big box. Prices often beat the big boxes,…read moreproducts are often a higher quality, and the folks working here are helpful and friendly.

Bought a $700 dollar leaf blower. Took it home and meanwhile while I was gone my neighbor had…read morerepaired my old leaf blower while I was gone. I lived ten minutes away. I never took it out of my truck, never started or used it in any way. Took it back in an hour after purchasing. The manager told me all sales were final and refused to take it back. I explained I was never told no returns. I certainly am used to being treated more professionally with any vendor. I think they made it up because they had no posting or anything about no returns. $700 dollars and last thing I needed was two of them. Should have been a common courtesy especially since unit not even being started or added fuel. My credit card is disputing and removing the payment. Thank God for a professional company like Bank of America. They have professional service.

Fast, excellent service! Nice looking store, great paint! These guys have a great time at work…read moreand it shows!

I was very impressed with my first visit to this relatively new location for Spectrum Paint. The…read morestore is like new, well organized and tidy. Manager Carol and Assistant Mgr Theresa were extremely helpful and friendly. There seems to be a good supply of quality products and supplies on hand to cover most of your painting requirements I'm a big fan of Benjamin Moore paints which I've used for about 30 years. I'm particularly impressed with the durable "Advance" paint for bookshelves, mantles, furniture, doors, trim etc. It's like an oil based paint with water cleanup and has high blocking resistance so things don't stick to it after the paint has dried. I'll be back for sure.

Since the ownership has changed in the last few years the quality and service is the best. The…read moreflooring crews are craftsman at their job. Friendly and knowledgeable. Clean and neat. They also have a painting service and sell paint. They are a Benjamin Moore Dealer.

With much back and forth Bradley's Flooring and Paint ended up compensating above and beyond what…read moreI think most flooring businesses would do and we are very happy and satisfied with the outcome.

The locations that I have been have not disappointed me. I stopped by to get a patch kit and I was…read moreconfused as to what kind of brush to buy. The lady at front desk suggested an affordable one. Will stop by here for my future paint needs.

Terrible customer service!!! We waited for forever and no one even looked or said anything else o…read moreus!! So rude and annoying

Went to buy primer and paint in one specifically asked for it. Got regular paint.. and didn't…read morenotice the guy didn't add the primer until after my walls started flaking. Hire knowledgeable people please.

Very nice and helpful. Just ask as many questions and be as informative about your task as you can…read morebe. Together you will figure your needs out in a very efficient and helpful way. Highly recommended!

Rude and unhelpful worker at the time of my visit. I asked a question about a color and the guy did…read morenot care at all about helping me even though no one was in the store. Also, if you don't want people coming in the last hour you're open, lock the door and turn the "open" sign off. I have multiple properties that need paint and will be taking my business elsewhere. I haven't experienced such callousness as a customer in a long time.